Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: sfc /scannow found corrupt files but was unable to fix them

23 Jun 2015   #11
aussiepride

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by AddRAM View Post
Quote   Quote: Originally Posted by AddRAM View Post
Did you remove both updates if you have them ?
Once again.
Uninstalling both of those worked! Thanks for your help!


My System SpecsSystem Spec
.
24 Jun 2015   #12
LaurieD227

Windows 7 Professional 64 bit SP 1
 
 

I found the same problem when I ran SFC /SCANNOW.

When I went searching for information on this, I found the following information in the Microsoft article about KB3068708:

"The included service uses SSL (TCP Port 443) to download manifests and upload data to Microsoft when data is available for upload. The service uses the following DNS endpoints:
  • vortex-win.data.microsoft.com
  • settings-win.data.microsoft.com
This update contains the following two manifests that are occasionally updated by the Diagnostic Tracking Service:
  • telemetry.ASM-WindowsDefault.json
  • utc.app.json
The two files are marked as static files in the update. When an advanced user runs the System File Checker Tool (sfc.exe), the files are unintentionally flagged as corrupted. There is no impact or actual corruption on a device that is running this update, and this issue will be fixed in a later service update."


Here's the link:
https://support.microsoft.com/en-us/kb/3068708

Of course, each of us is free to go ahead and uninstall the two updates discussed in earlier posts if we don't want to wait for the issue to be fixed
My System SpecsSystem Spec
28 Jun 2015   #13
LaurieD227

Windows 7 Professional 64 bit SP 1
 
 

One other interesting thing - I have an older Win7 Pro machine that has the KB3068708 and KB3022345 updates installed, and those SFC /SCANNOW results come back with no errors.

Hmmm .....
My System SpecsSystem Spec
.

28 Jun 2015   #14
GokAy

Windows 7 Ultimate x64 SP1
 
 

Did you run sfcfix earlier for KB3022345 on that Win7 Pro machine? I used to have KB3022345 (later uninstalled but fixed with SFCFix), and now have KB3068708, no corruptions also.
My System SpecsSystem Spec
28 Jun 2015   #15
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I remove both of those KB's and when they came back in Windows 7 Updated I hid them.
Then ran sfc /scannow a couple of times with reboots between and problem was solved.

Done it on my Pro and Home Premium systems.

KB3022345
KB3068708,
My System SpecsSystem Spec
28 Jun 2015   #16
LaurieD227

Windows 7 Professional 64 bit SP 1
 
 

Nope, I didn't run SFC for the KB3022345 install as far as I recall. I wasn't having any issues on that machine (an old Dell D630) back in May when I installed KB3022345. This past weekend, I installed KB3068708 along with some other updates, and had no issues.

After I found the issue on my ProStar Win7 Pro, I got curious, so I checked the D630 - yep, both updates were there - and ran SFC /SCANNOW - nope, no false corruption findings, just a clean bill of health.

If I had to guess, I'd think it may be tied to a combination of other characteristics of the two machines - maybe software, maybe hardware - where something about the newer set up triggers the false corrupt reading. The D630 is a 32-bit machine and the other one is 64-bit but I have no idea if that contributes to the fact that one has the problem and the other does not.

Regardless, I have uninstalled both KB3022345 and KB3068708 from my ProStar, and its SFC results are now clean. I may choose to experiment with re-installing one or both to see if I once again get the error. If I do that, I'll probably try your technique of running sfc after installing KB3022345 to see if that shows clean before installing KB3068708.

If I do run these experiments, I'll let you know what happens.
My System SpecsSystem Spec
28 Jun 2015   #17
LaurieD227

Windows 7 Professional 64 bit SP 1
 
 

I found a little bit more information on this whole situation.

--KB3022345 was released in multiple versions, so perhaps my D630 has a version that doesn't have the problem.
--KB3022345 is no longer offered; instead, people are referred to KB3068708
--There's no clear explanation of what either of these updates do, but other folks seem to think they pertain to the upcoming Windows 10 release

SFC.exe - How seriously should I take this report?

Microsoft confirms patch KB 3022345 breaks SFC /scannow | InfoWorld

The Tech Cookbook – Windows 7 update (KB3022345) causing corrupt files

Based on my additional reading, I think I'm going to just hide the KB3068708 Update for now instead of installing it. I want to wait and see if Microsoft issues a fix for it that works, and I'd really like to know what it does.
My System SpecsSystem Spec
Reply

 sfc /scannow found corrupt files but was unable to fix them




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Sfc /Scannow found corrupt files but was unable to fix some of them
I made 3 scans using Sfc /Scannow but still the corrupted files are there, so I used the Option Three using the CBS.log but then I not that techie to understand which files are corrupted that are stated at the sfcdetails.txt file
Performance & Maintenance
SFC /scannow found corrupt files but was unable to fix some of them
So yeah, I've been getting this error for a while now. It happens every time I ran sfc /scannow on command prompt. It all started after my computer accidentally turned off because of an electricity blackout and the error showed up since. The details: CBS.log Can anybody give me a solution on...
Performance & Maintenance
Sfc /Scannow found corrupt files, but was unable to fix them.
Here is the .log file produced. If it is of any relevance, ive recently had issues with my Nvidia drivers (GTX 560-TI) which i have sorted out finally. What even began this was i was receiving a Streamci.dll error ever since the driver went out on me, but i have yet to run into that now that i have...
Performance & Maintenance
sfc /scannow found corrupt files but was unable to fix some of them...
Hi guys Running genuine Win7 Pro x64 on a fairly new laptop, Core i7. Recently I've had problems with the laptop shutting down when I close the lid, and then giving me the "Couldn't shut down successfully" message on startup. I tried running sfc /scannow but got the attached error log. Please...
Performance & Maintenance
Sfc /Scannow found corrupt files but was unable to fix some of them.
The title says it all. basically I have been running SFC scans all day and ran 2 chckdisk scans. Each time no luck. constantly getting "found problems but unable to fix some of them" message. here are the details.. Is there any other easy solutions around this?:sarc: I'm aware of a...
Performance & Maintenance
sfc /scannow found corrupt files but unable to fix.
So i booted up into safe mode and ran the CMD sfc /scannow, windows said they found corrupt files but they were unable to fix it , but my laptop is running fine ,should i do something about it or it is okay for it to show this message? please help .thanks. These are the failed ones, can someone...
Performance & Maintenance


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:55.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App