New
#11
As a general rule update are just that an existing file being changed or an additional one to back up the rest. But having said that some do cause problems.
Old scraps from updates can be cleared but lets see how things go before we go down that path.
Well I think getting rid of the update worked, sfc did not find any corruptions and disk check found nothing either , so thank you both for your help :) , could you help with another problem I've noticed?
To answer your question, those updates are for Windows 10 preparedness.
You can ask anything, someone else will answer even if we can't :)
Ah ok , I'm not sure about windows 10 yet anyway, thanks. :)
I've notice my laptop freezing when on chrome alot, so after a while I checked it out, saw others had the same issue, so I switched from chrome to firefox, but my laptop still freezes ocassionally. Any reason why this could happen, or anything I could do to sort this out?
You can try a clean startup - Troubleshoot Application Conflicts by Performing a Clean Startup
Do as Gokay says mate and those malware runs do them again juts to rule out any issues in that direction.
After a clean startup, also boot in Safe Mode with Networking and see if it's alright there.
Another thing you can try is creating a new user account and trying with it: User Account - Create
Just tried the clean startup , but just now I got a blue screen of death or whatever and my laptop just restarted , what do I do ?
A clean boot isn't something that should cause a BSOD, however you can follow Blue Screen of Death (BSOD) Posting Instructions
Make sure the zip file includes the dmp file/s. If not, configure a small memory dump - Dump Files - Configure Windows to Create on BSOD and wait/trigger another BSOD. then re-run the "Dm log collector" and attach the new report.