Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: windows is suddenlly and randomly corrupt, major problems please help!

04 Jul 2015   #1
midobatsu

windows 7 home premium x64
 
 
windows is suddenlly and randomly corrupt, major problems please help!

hello,

let's start off at the beginning, my computer started acting strange about 3 days ago. not sure what caused it as the last thing i was doing was playing terraria. the next day it was suddenly acting up.

I'll explain what suddenly started happening, as much detail as i can remember. when i first started my computer up i was closing the start up programs i dont always use like himachi and a java update i ignored at the moment but missed and hit probabilities and it started loading, but nothing opened i then tried to right click it to close it but nothing would happen. after shrugging it off i tried to open steam which would just give me the loading image by my mouse but never open it, at that point i tried to open control panel via ctr+alt+del but it would not pop up,a bit frustrated i tried to restart the computer but it also did nothing so i forced shut down by holding the button down.

the next time i turned it on it worked normally and opened steam and terraria, after my game session i went to turn off my computer which stopped doing anything after hiding the task bar and shortcuts so only the desktop background was shown and never progressed from there.

after all this i tried disk cleaning and defraging (was 10% fraged) after that i did a scan with malware bytes, which came up with nothing.after that i did a avast virus scan which came up with 1 infection which i stopped short to get rid of, avast then suggested a boot scan which i did, and after it finished it found 7 infections and a lot of corrupted files (mainly old steam mods or maps)most of the infections were java related and a Trojan in the windows temp folder. after putting them in the chest i restarted and tried once more to see if it had fixed my problem. it was working for a bit, i opened league and spectated a game with no problems and opened steam as well. but as i saw and decided to delete a shortcut that i no longer used it started loading and then windows explorer stopped responding.

now i tried to do a sfc /scannow and it completed telling me that some of the corrupted files could not be repaired and i know this problem has happened before and that tom is the go to guy for this.. can i get some help to repair my computer please ?

note: it sort of opens league and steam it does not show in control panel unless you look in progresses and there they are stuck at using 116k and 108k and will not end with end task.. also i think it may of had something to do with my outdated java since it all started when i hit prop instead of exit(since they reverse them) or at least thats when it started acting odd


My System SpecsSystem Spec
.
05 Jul 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

Quote:
computer which stopped doing anything after hiding the task bar and shortcuts so only the desktop background was shown and never progressed from there.
Looks like explorer.exe was stopped and didn't start again, see if you can CTRL ALT DEL and new task: explorer.exe if it happens again.

Make sure Windows Update is up-to-date. Check your drive Disk Check

Attach cbs.log please - Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
05 Jul 2015   #3
midobatsu

windows 7 home premium x64
 
 

ok ill get right on that, thank you for responding.

should i input my current cbs or input that command to delete cbs file to make a new one?
My System SpecsSystem Spec
.

05 Jul 2015   #4
midobatsu

windows 7 home premium x64
 
 

Quote   Quote: Originally Posted by GokAy View Post
Quote:
computer which stopped doing anything after hiding the task bar and shortcuts so only the desktop background was shown and never progressed from there.
Looks like explorer.exe was stopped and didn't start again, see if you can CTRL ALT DEL and new task: explorer.exe if it happens again.

Make sure Windows Update is up-to-date. Check your drive Disk Check

Attach cbs.log please - Screenshots and Files - Upload and Post in Seven Forums
here is the cbs file as is...its a 'little' big and long...
My System SpecsSystem Spec
05 Jul 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The CBS 'errors' are these
Code:
 Line 23477: 2015-07-04 23:24:49, Info                  CSI    0000033a [SR] Repairing 1 components
 Line 23478: 2015-07-04 23:24:49, Info                  CSI    0000033b [SR] Beginning Verify and Repair transaction
 Line 23481: 2015-07-04 23:24:49, Info                  CSI    0000033d [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 23484: 2015-07-04 23:24:49, Info                  CSI    0000033f [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
According to MS, these can be ignored as they are merely a coding error that declares the files as static, rather than variable - and there is no underlying problem.
There's not point in attempting to fix them.

If you don't want to ignore them, you'll have to uninstall KB3068708 and KB3022345 and hide them when/if they reappear in Windows Update.
My System SpecsSystem Spec
05 Jul 2015   #6
midobatsu

windows 7 home premium x64
 
 

i see, alright well i did the disk check and it said everything on the driver is fine, though i had a error happen just moments ago. as a safety act i moved some important files (not many, i only use this computer to game. so it was more or less a save file) to a usb, after i did that (having to remove a controller) i noticed my d-link was not working so i tried unplugging it and placing it back after attempts to fix it, giving up i shut my computer down, it stayed on the blue shut down screen for a long time, then blue screened saying this:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA8007DAAA00
BCP4: FFFFF80000B9A4D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\070515-39858-01.dmp
C:\Users\Midobatsu\AppData\Local\Temp\WER-105987-0.sysdata.xml

ugh, i dont even know what started all of this..i hardly ever use the internet on this computer and if i do its just a flash game (same one every time). all it ever really opens is steam and LoL launcher... this is very stressful.. i cant afford to get a new computer.. and this one still runs games perfectly fine even durring all this..when you can get the launchers to open that is (as tests to see if everything still works). I'll wait as long as i have to for any solution for this nightmare and fix my poor computer

i also want to note ive noticed in control pannel processes explorer.exe is using 21,549 to 24,493k, idk if thats normal but it did the stopped responding thing on right click again
My System SpecsSystem Spec
05 Jul 2015   #7
GokAy

Windows 7 Ultimate x64 SP1
 
 

I will say clean install the OS if you can - Clean Reinstall - Factory OEM Windows 7

Or try a clean startup - Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
05 Jul 2015   #8
midobatsu

windows 7 home premium x64
 
 

sould i do a clean boot first?, i dont think i have a os disk and do you think it could be a script registry error?
My System SpecsSystem Spec
05 Jul 2015   #9
GokAy

Windows 7 Ultimate x64 SP1
 
 

No idea about script registry error (not even sure if I know what that means )

I guess you should try clean boot if you can't go the reinstall route currently.
My System SpecsSystem Spec
05 Jul 2015   #10
midobatsu

windows 7 home premium x64
 
 

Quote   Quote: Originally Posted by GokAy View Post
No idea about script registry error (not even sure if I know what that means )

I guess you should try clean boot if you can't go the reinstall route currently.
ill do that as soon as i can, there is currently a thunderstorm, ill reply and tell you the results as soon as i can, what i mean by that is i noticed explorer exe would stop responding on right click at random, though that does not explain it not opening certain exe files ive read that at least for the exe files not opening that can occur if a virus or other 3rd party application has changed or corrupted some default registry settings.
My System SpecsSystem Spec
Reply

 windows is suddenlly and randomly corrupt, major problems please help!




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
certain task bar icons suddenlly missing...
This morning when I turned on my computer, I saw that certain icons from the task bar (not those in the notification area) had vanished,. Most of these involve Microsoft or Winbdows (Explorer Resources, Microsoft Outlook, Windows Media Center, Windows Classic Media Player etc.) but the Skype icon...
General Discussion
Scannow detected corrupt files plus Windows Search problems
My Windows Search function stopped indexing emails a month or so ago and later stopped indexing anything. It always told me that there was some enormous number of items not yet indexed. I tried various fixes found on the Internet: running the troubleshooter (it finds nothing wrong); rebuild the...
General Discussion
Having major problems with windows Crashing..
Usually when I am browsing the internet Windows 7 BSOD's.. I've reinstalled windows several times now without any luck in solving the problem. After restoring from system image noted below, I updated the drivers and bios to my motherboard along with current drivers for my video card.. Yet I still...
BSOD Help and Support
Windows 7 Ultimate (major) networking problems
Let me try to explain the HUGE headache that I am having in a couple of paragraghs. Running 4 puters..all with Windows 7 Ultimate...all joined to the same Homegroup..all have made sure that all of the puters have the same name "Workgroup" for the homegroup...Network Discovery turned on for...
Network & Sharing
Downgraded from windows 8 pro and I have major problems
Hello all I really need help with this situation please. I just now downgraded to windows 7 ultimate x64 from windows 8 pro x64 now the problem is I cant install any driver, I did a clean installation formatted primary partition of windows 8 and installed windows 7 ultimate. What to do now please...
Installation & Setup
Major Peripheral Problems with Windows 7 64bit Ugrade
I hope someone can help me. I have three computers, all had Vista Home Premium, and the two 32Bit systems updated to Windows 7 without difficulty. I then updated my main styem, an HP M9517CB 64 bit system, amd not any of the peripheral hardware works properly (except monitor, mouse, and...
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:23.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App