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Windows 7: Laptop no longer getting past Start Up Boot

23 Jul 2015   #11
Eurim

Windows 7 Home 6
 
 

Bad news. I restarted and now I'm stuck in the "Starting Windows" part again. No idea why this is happening. Going to just leave it there for a while. Maybe it'll continue.


My System SpecsSystem Spec
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23 Jul 2015   #12
GokAy

Windows 7 Ultimate x64 SP1
 
 

Yeah, wait a bit. I wonder if it is a driver update that's causing it. Did you get this after a restart due to update?
My System SpecsSystem Spec
23 Jul 2015   #13
Eurim

Windows 7 Home 6
 
 

Waited a good 20 minutes and it's a no go. After I installed a driver I think I was prompted to restart. Then I kept waiting and here I am. I was able to boot back into safe mode. Should I give a system restore a shot?
My System SpecsSystem Spec
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23 Jul 2015   #14
GokAy

Windows 7 Ultimate x64 SP1
 
 

Sure, there should be one created right before the driver installed. If you could know which update, it would have been faster to just uninstall that one though.
My System SpecsSystem Spec
23 Jul 2015   #15
Eurim

Windows 7 Home 6
 
 

Restored it before the updates and I was able to get in again. Currently updating my now. I did try downloading the driver for my graphics card earlier after a few updates. That might have been the issue. If it did cause it, any idea why it would?

Edit: many updates are failing however some that previously failed are installing successfully later on. Also, when windows update looks for more updates, it hangs at "Checking for updates..." without changing.
My System SpecsSystem Spec
24 Jul 2015   #16
GokAy

Windows 7 Ultimate x64 SP1
 
 

How much RAM do you have?

It may just be outdated, do you mean you tried to download from the motherboard support site? Let Windows finish the updates.

Does the PC become unresponsive (really come to a crawl) while checking for updates? Sometimes a restart helps, but you may be experiencing this one bug. However, you can't miss its slow down
My System SpecsSystem Spec
24 Jul 2015   #17
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

I like to grab all drivers off manufacturers site for the computer 1st then add my antivirus and Malwarebytes then go after the MS updates but that's just me !
My System SpecsSystem Spec
24 Jul 2015   #18
Eurim

Windows 7 Home 6
 
 

Quote   Quote: Originally Posted by GokAy View Post
How much RAM do you have?

It may just be outdated, do you mean you tried to download from the motherboard support site? Let Windows finish the updates.

Does the PC become unresponsive (really come to a crawl) while checking for updates? Sometimes a restart helps, but you may be experiencing this one bug. However, you can't miss its slow down
I have 8 gb of RAM and I tried downloading my graphics card driver from the Samsung site that you provided me earlier. Is that what you meant by the motherboard site? Also my laptop managed to find 157 updates last night and I spent quite a fairly long time installing it (roughly 3 - 4 hours). And by the time it was ready to configure, I get a message telling me it has failed and was reverting all the changes... It was frustrating to say the least. :/

Quote   Quote: Originally Posted by linnemeyerhere View Post
I like to grab all drivers off manufacturers site for the computer 1st then add my antivirus and Malwarebytes then go after the MS updates but that's just me !
Support - Laptops NP700Z5BH | Samsung PCs
Should I download every driver that matches my OS listed from the manufacturers site and should I download them all together before restarting? Or are there only a few drivers I need?

---

I also wanted to thank you guys for continuing to assist me with my problems even though the main issue was solved. Really appreciate the help
My System SpecsSystem Spec
24 Jul 2015   #19
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

The driver issue is a challenge but normally you grab the latest version of :

Mobo driver
Onboard Audio driver
LAN/Wireless drivers
Intel Chipset driver
USB driver
Intel Rapid Start driver
Intel Rapid Storage driver
Marvell Sata III driver
Current GPU/Video driver - best from that manufacturers site unless onboard
My System SpecsSystem Spec
25 Jul 2015   #20
Eurim

Windows 7 Home 6
 
 

What exactly is a Marvell Sata III driver? Also where can I get it from and same for the motherboard driver and the Intel Rapid Start driver. I didn't see them in the drivers list.

Edit: Tried downloading the amd graphics driver again from the Samsung site. Chose the express option this time and in the middle of the install my laptop went black with only a blinking line in the top left. Powered off my laptop once nothing happened for a good few minutes and now I'm stuck on the starting up windows again.

Booted into safe mode and used system restore point which was made before I tried downloading the graphics driver and now my laptop is fine again. So at this point I'm fairly certain that either: I am installing the driver incorrectly or my graphics card was/is messed up.
My System SpecsSystem Spec
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 Laptop no longer getting past Start Up Boot




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