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Windows 7: Physical RAM gobbled up after staying idle for a while. (Lenovo Y410P)

13 Sep 2015   #1
tristesse1

Windows 7 Ultimate x64
 
 
Physical RAM gobbled up after staying idle for a while. (Lenovo Y410P)

Is this a memory leaks issue? I checked the forum for the possibility of any type of memory leaks
from this here Memory Leak Troubleshooting

seems to me that there is a memory leaks issue on my laptop. here are screenshots that you may need to have a general overview of the situation.

the commit size still do not add up when its added. I would assume it's something related to the actual harddrive? (the RAM being bad?) but I don't know for sure.
Any help would be appreciated!


UPDATE: I included a .txt report from CPU-Z for a more specific Hardware specification / information




Attached Thumbnails
Physical RAM gobbled up after staying idle for a while. (Lenovo Y410P)-taskmanager-processes.jpg   Physical RAM gobbled up after staying idle for a while. (Lenovo Y410P)-taskmanager-performance.jpg   Physical RAM gobbled up after staying idle for a while. (Lenovo Y410P)-process-explorer.jpg  
Attached Files
File Type: txt JIANYING-PC.txt (97.4 KB, 0 views)
My System SpecsSystem Spec
.
13 Sep 2015   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
Looks like ESet is trying to keep up with QQ.exe what ever that is it is the most excessive user.

Use Clean boot,
Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
13 Sep 2015   #3
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

From Bleeping Computer.

QQServer - QQ.exe - Program Information

Quote:
Description:
Added by the Troj/DownLdr-AN trojan.


From the publisher of the program.


QQ International 2.0 Download (Free) - QQ.exe


Quote:
Publisher's description
QQ International is a program that allows you to enjoy multi-user HD video calls, multimedia group streaming and live chat translations to 50 languages. You can transfer files or stream multimedia content in real time to groups of friends, join and manage permanent online chat rooms and always keep track of your contacts and chat history.
My System SpecsSystem Spec
.

14 Sep 2015   #4
tristesse1

Windows 7 Ultimate x64
 
 

qq is a msger platform that is used by mainland chinese (tencent, the company, also published wechat). i have been using it for 5 years without any issue. they do include a lot of features which, i would assume (please correct me if i'm wrong) would take higher memory to operate. i'll try to do cleanboot and leave it for a while to see whether the ram still increases periodically or not.
thank you for all of your input!! i'll post the update asap
My System SpecsSystem Spec
14 Sep 2015   #5
tristesse1

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Hi and welcome to SevenForums,
Looks like ESet is trying to keep up with QQ.exe what ever that is it is the most excessive user.

Use Clean boot,
Troubleshoot Application Conflicts by Performing a Clean Startup

is it normal to have a physical memory usage at around 170 - 180% of the commit charge?

here is a ss from the resource monitor

after i calculate it, the commit charge adds up to the total commit written on the table, while the physical memory (private usage / working KB / shareable KB / commit charge) does not add up to the total physical memory usage....

does this mean something?


Attached Thumbnails
Physical RAM gobbled up after staying idle for a while. (Lenovo Y410P)-commitcharge.png  
My System SpecsSystem Spec
14 Sep 2015   #6
GokAy

Windows 7 Ultimate x64 SP1
 
 

See if you can get an idea from this thread - Memory leak - not in process explorer

Your Nonpaged is higher than it should be I believe, we have experienced people that may guide you. My 12GB laptop has only 174MB nonpaged while 4.33GB is used.
My System SpecsSystem Spec
14 Sep 2015   #7
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Adding all the uses of your ram and comparing is kind of a waste of time.
As far as I know their is no way to see or measure everything that is using a little ram here and there.

Did you or did you not read and understand this?

QQServer - QQ.exe - Program Information

How long one has had a infection does not qualify for a reason to keep the infection.
My System SpecsSystem Spec
14 Sep 2015   #8
tristesse1

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Adding all the uses of your ram and comparing is kind of a waste of time.
As far as I know their is no way to see or measure everything that is using a little ram here and there.

I see, thanks for your input and feedback! I'll keep that in mind

Did you or did you not read and understand this?

QQServer - QQ.exe - Program Information

How long one has had a infection does not qualify for a reason to keep the infection.
Hi,

I'm sorry I forgot to tell you about that. I tried to access the site but I cannot access the web. I cannot even register for that web, so I cannot see the explanations provided on that link that you gave to me
here is the ss
My System SpecsSystem Spec
14 Sep 2015   #9
tristesse1

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by GokAy View Post
See if you can get an idea from this thread - Memory leak - not in process explorer

Your Nonpaged is higher than it should be I believe, we have experienced people that may guide you. My 12GB laptop has only 174MB nonpaged while 4.33GB is used.

thanks. I'm checking them atm.
I had a BSOD before this memory leaks started (BSOD due to NVIDIA drivers).
after i update it into the latest driver, there is no crash now, but then the leaks started to happen. but I need to check everything to make sure I did not misdiagnose anything..

i'll leave my laptop longer to see if the leak still happens in a clean boot state (atm)
My System SpecsSystem Spec
14 Sep 2015   #10
GokAy

Windows 7 Ultimate x64 SP1
 
 

There was mention of drivers in that link. Try re-installing them with only Graphic drivers and PhysX. Make sure to select a custom install and it is a clean installation.
My System SpecsSystem Spec
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 Physical RAM gobbled up after staying idle for a while. (Lenovo Y410P)




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