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Windows 7: Computer restarts when playing certain games

18 Sep 2015   #1
MinimalistPig

Windows 7 Home Premium 64bit
 
 
Computer restarts when playing certain games

First off, I have been looking as hard as I can to solve this problem but have met a dead end each time.

So, this problem has only appeared ever since I moved homes; which was about 3 months ago. Before, I could play whatever games I wanted without a problem. However, ever since I moved, playing certain games causes my PC to just restart. Not shutdown, but just restart as is.

There is no BSOD or error messages when the PC restarts. The games that I have that would restart the PC are:
- 7 Days to Die
- Planetside 2
- CS:GO
- Dragon Age: Inquisition (However, the times it crashed with this game were few)

Those were only some of the games that would restart my PC while games like Minecraft never did any harm. Any help to resolve this issue would be appreciated.

P.S. I have attached the zip file stuff asked for when making a thread




Attached Files
File Type: zip INFINITY-Fri_09_18_2015_224208_03.zip (1.49 MB, 2 views)
My System SpecsSystem Spec
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19 Sep 2015   #2
MinimalistPig

Windows 7 Home Premium 64bit
 
 

Could someone help please? This problem is really limiting what I can play and it's really frustrating not knowing what to do to fix it. I just want to fix this already ;_;
My System SpecsSystem Spec
20 Sep 2015   #3
GokAy

Windows 7 Ultimate x64 SP1
 
 

If this has started after a move, best is to start with opening up the PC and re-plug all cables and reseat everything (RAMs, GPU, heatsink) and also check the fans and whatnot.

You can also relocate the PC to another room in case there is a cabling/breaker issue.
My System SpecsSystem Spec
.

20 Sep 2015   #4
MinimalistPig

Windows 7 Home Premium 64bit
 
 

Okay, so I re-plugged all the cables and I reseated everything; yet the problem still persists.
However, I downloaded a program called "MSI Afterburner" to log the temps and usage of certain PC stats as I used the computer and was wondering if they would help. I'm also including a specs file made from CPU-Z.

In the zip is a '.hml' file that needs to be opened with the MSI program and a '.html' file that can be opened normally. Also, the '.hml' file has 2 logs. The first one was a CPU stress test and the second one was a log when the PC restarted during a game. Hope it helps.

Edit: I also moved the computer to another room and played the games. Same result.


Attached Files
File Type: zip QuickLogs.zip (13.2 KB, 1 views)
My System SpecsSystem Spec
21 Sep 2015   #5
GokAy

Windows 7 Ultimate x64 SP1
 
 

Try loading defaults in BIOS. How to Clear Your Computer?s CMOS to Reset BIOS Settings

Then go over this tutorial - Troubleshooting Steps for Windows 7
My System SpecsSystem Spec
23 Sep 2015   #6
MinimalistPig

Windows 7 Home Premium 64bit
 
 

Sorry for the late update but I've been pretty busy this week. I've cleaned the dust out and reapplied the Thermal Paste for the CPU. I am still doing the virus/malware scans and whatnot and will be doing the RAM and HDD tests soon.

Also, other info: This problem has been happening prior to me reformatting the PC.

Just to let you know I haven't abandoned this thread.
My System SpecsSystem Spec
24 Sep 2015   #7
Joseph182

Windows 7 Ultimate x64
 
 

If problem happening while playing those games.It could be related to the games inner aspects,such as the driver(video/sound) capacity which uses the game and doesn't matching with the current system side.It can be a issue over that.When the driver card is having more capacity the problem can be resolved easily and related to windows proper updates
My System SpecsSystem Spec
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 Computer restarts when playing certain games




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