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Windows 7: Trusted Installer gobbling up my processor usage

20 Dec 2015   #11
spotify95

Windows 7 Home Premium, 64 bit
 
 

Quote   Quote: Originally Posted by Callender View Post
Quote   Quote: Originally Posted by spotify95 View Post
Edit: Turned off Windows update and there is no intensive CPU usage from trusted installer. Should I turn windows update back on? If it happens again, have I got a problem with Windows Update?
Well re-enable Windows Update and start the service or reboot. (it's not clear to me how you disabled it) - setting service type to disabled is the best way. Then run a manual check for updates and watch CPU/ RAM usage.

If the same problem occurs - I'd say that you have a problem with Windows Updates.
Hi,

After having yet another CPU issue with that wacky program, I followed your advice by going into services.msc and disabling Windows Update on automatic start. Trustedinstaller has now stopped its crazy CPU thing again.

If I restart the laptop and then turn it back on via the method you suggested, and not automatically download/install updates, then that should fix it?

edit: Oh dear, I spoke too soon...


My System SpecsSystem Spec
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20 Dec 2015   #12
spotify95

Windows 7 Home Premium, 64 bit
 
 

Quote   Quote: Originally Posted by Callender View Post
Manual Windows Update check:

Start> All Programs> Windows Update
Attachment 378214
Configure settings like this and review updates before downloading and installing them:
Attachment 378215
Okay, I've done that. However that crazy thing still wants up to 25% of my CPU even when I haven't started the service. Grrr. It's also sending my core temps high. Looks like option 3.1 may be the way to go.
My System SpecsSystem Spec
20 Dec 2015   #13
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by spotify95 View Post
Btw, when you say the fix could be "tricky", what do you mean - could it be as bad as having to back up everything, and reinstall Windows? As I don't have any windows discs whatsoever.
I meant that if the problem was with Windows Updates then it can be hard to fix but mot impossible.

Quote   Quote: Originally Posted by spotify95 View Post
Also, out of interest, is there a program that is like the Windows Task Manager, that can sense a certain task appearing and killing the task automatically on sight?
Yes there are programs that can kill a process if found running but that's not a fix. In any case trustedinstaller.exe does need to run as part of Windows Updates.

Is there any chance of posting a screenshot of task manager when the problem happens with processes sorted by memory usage - highest at the top?

[EDIT]

It might also be worth trying to disable windows update drivers search.

Start> Right click Computer

Choose "Properties"

On the left side choose "Advanced System Settings"

On the Hardware tab choose "Device Installation Settings"

Set it like this:
Trusted Installer gobbling up my processor usage-device-installation-settings.jpg


My System SpecsSystem Spec
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22 Jun 2016   #14
spotify95

Windows 7 Home Premium, 64 bit
 
 

Hi,

Updating this thread as I still haven't managed to completely cure the issue.

TrustedInstaller no longer gobbles up my CPU usage; however, a process called "svchost.exe" does the same thing as what TrustedInstaller used to do; i.e. gobble up 25% of my CPU power whilst doing nothing to my computer.

Disabling the Windows Update process fixes it, which I have to do every day as Windows Update gets stuck on "checking for updates"; it doesn't actually do anything.

Also, this is now happening on both my Windows 7 PCs, not just the one that it used to affect...
My System SpecsSystem Spec
22 Jun 2016   #15
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Join the club, there's a lot of threads about Windows Updates issues posted on SF and elsewhere.
If you want, disable Windows Update service and see if that helps.
Or, let it run and do it's thing, just be patient and wait.

If you use MS Sysinternals Process Explorer and hover over a process, it shows the services - see screen print.
I'm sure you could also find this info in Task Manager / Resource Monitor.

Trusted Installer gobbling up my processor usage-wu_svc.png


My System SpecsSystem Spec
22 Jun 2016   #16
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Also if you are missing this update download and install it. Stop Windows Update Service before installing.

Microsoft Security Bulletin Summary for June 14th 2016

Get the update - Security Update for Windows 7 for x64-based Systems (KB3161664)

from the following link using Internet Explorer:

https://catalog.update.microsoft.com...px?q=KB3161664

Save the download to your desktop.

Then Start> Run

type services.msc

Scroll down to windows update service and stop it.

Install the update by double clicking the file you downloaded. Once installed - reboot and wait a few minutes before running an windows update check.

See if that works any better.

If not:

Open an Elevated Command Prompt. When the prompt appears type Powershell then press Enter

Wait for the PS prompt to appear then copy and paste the following. In order to copy and paste you need to enable Quick Edit Mode. If you can't copy and paste you'll just have to type exactly what is shown in the box below.

Code:
get-hotfix -id KB2990214,KB305026,KB3065987,KB3075851,KB3083324,KB3083710,KB3102810,KB3112343,KB3135445,KB3138612
That should return a list of installed and previously installed Windows Update Clients. It might take a minute or two before results are displayed. Post a screenshot of the results.
My System SpecsSystem Spec
22 Jun 2016   #17
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Quote   Quote: Originally Posted by spotify95 View Post
Hi,

Updating this thread as I still haven't managed to completely cure the issue.

TrustedInstaller no longer gobbles up my CPU usage; however, a process called "svchost.exe" does the same thing as what TrustedInstaller used to do; i.e. gobble up 25% of my CPU power whilst doing nothing to my computer.

Disabling the Windows Update process fixes it, which I have to do every day as Windows Update gets stuck on "checking for updates"; it doesn't actually do anything.

Also, this is now happening on both my Windows 7 PCs, not just the one that it used to affect...
Hi yep trusted installer will do that after installing updates

svchost well that one happens if the windows update search hangs
The post Callender points to should help,
This is a newer update client for June brds posted about yesterday that also might help
But yes you need to switch to Never check for updates and restart the machine before installing it
https://support.microsoft.com/en-us/kb/3161647
Main download page,
https://support.microsoft.com/en-us/kb/3161608

Win-7 32bit
https://www.microsoft.com/en-us/down....aspx?id=52976
Win-7 64bit
https://www.microsoft.com/en-us/down....aspx?id=52974
My System SpecsSystem Spec
4 Weeks Ago   #18
spotify95

Windows 7 Home Premium, 64 bit
 
 

Got it sorted now, thanks to some advice from another forum:
Is Microsoft punishing me for not upgrading to Windows 10? - Forums - CNET

Downloading and installing kb 3172605 manually seemed to get it to register; it's now downloading and installing 44 updates as I type. Currently on update 7 of 44.

Think this is finally resolved for me
My System SpecsSystem Spec
4 Weeks Ago   #19
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Well that has been known since July if you had returned earlier
My System SpecsSystem Spec
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