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Windows 7: Windows Explorer Crashing a Lot

18 Feb 2016   #31
TDKMate

Win 7 Pro 64 SP1
 
 

Well, I've gotten to use the computer a lot lately, and the news is good: no new crashes! I've regularly had 2-4 Explorer windows open at time, shuffling files and getting organized (long over due).

I don't know if this could make a difference or not, but one thing I've been doing is open Windows Explorer first, then my other two standard items: Firefox and Outlook.


My System SpecsSystem Spec
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18 Feb 2016   #32
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by TDKMate View Post
I don't know if this could make a difference or not, but one thing I've been doing is open Windows Explorer first, then my other two standard items: Firefox and Outlook.
Thanks for letting us know.
My System SpecsSystem Spec
24 Feb 2016   #33
TDKMate

Win 7 Pro 64 SP1
 
 

Got another update, Callender. It's been a two month of a spare time project, but I finally have my new build up-n-running (mostly-this is a test before I finish putting in all the 'stuff').

That means that the 'old' computer is now delegated to a not often used one. But (there always seems to be a 'but,' LOL) this system is basically a clone of the old one. So, hopefully, with an upgraded video card and drivers, motherboard and drivers, etc. the problem will not be present in this one.

~~~~~~~~~~~~~~~~~`

On your corrupt media file tip, I did delete some jpegs that one of my photo editors didn't like. Also, on one of my data drives, I had a directory that was always very slow to load in Explorer. I figured it was just slow due to the amount of video files in that directory. However, I noticed one of my crashes was when I went to it. It was just shy of 1TB of stuff captured with my TV tuner/capture card. I didn't look to see how many hundreds of files were in it. Any way, I moved it to an external drive but don't know if it made a difference as I got this new build done before any more crashes occurred. I'll just leave the files there and see if Explorer crashes when I access them.

And a big Thank You for your help and patience!
My System SpecsSystem Spec
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24 Feb 2016   #34
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for letting us know.
My System SpecsSystem Spec
16 Mar 2016   #35
TDKMate

Win 7 Pro 64 SP1
 
 

Things have been working good for the last month or so. I was just thinking about turning on Shadow Play to see if the new MSI motherboard and nVidia video card had fixed the problem...

And then it crashed this morning

The only thing I did differently today is:

1) Disable the 'Killer Network Manager' from starting up. It doesn't have any features I use and is just another background program running I don't need. I followed the help from the MSI forum on how to do it.

2) I forgot to start Explorer first like I have been doing.

Is this something new happening? I think the last crash was the middle of last month.
.


Attached Files
File Type: zip explorer.exe.4532.zip (273.2 KB, 3 views)
My System SpecsSystem Spec
16 Mar 2016   #36
TDKMate

Win 7 Pro 64 SP1
 
 

Oh, and I forgot to mention that I was deleting a folder in my Documents when it happened. Explorer gave me an error something like it couldn't find the folder...!? Maybe I somehow hit the delete key twice?

After logging out then back in (quicker than rebooting) the folder was indeed deleted.
My System SpecsSystem Spec
16 Mar 2016   #37
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

It's not the same problem. I see this in your uploaded dump:

Code:
OVERLAPPED_MODULE: Address regions for 'ndfapi' and 'zipfldr.dll' overlap

and

IMAGE_NAME:  dui70.dll

FAILURE_BUCKET_ID:  INVALID_POINTER_READ_c0000005_dui70.dll!DirectUI::Element::_GetLocalValueFromVM

BUCKET_ID:  X64_APPLICATION_FAULT_INVALID_POINTER_READ_dui70!DirectUI::Element::_GetLocalValueFromVM+4
dui70.dll is nothing to worry about. It is labeled as the faulting module path when explorer.exe crashes even if dui70.dll is not the cause of the crash.

As for Address regions for 'ndfapi' and 'zipfldr.dll' overlap - sorry but I have not got a clue what that means!

Maybe someone else can offer suggestions.
My System SpecsSystem Spec
16 Mar 2016   #38
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by TDKMate View Post
Oh, and I forgot to mention that I was deleting a folder in my Documents when it happened. Explorer gave me an error something like it couldn't find the folder...!? Maybe I somehow hit the delete key twice?

After logging out then back in (quicker than rebooting) the folder was indeed deleted.
http://www.sevenforums.com/newreply....eply&p=3228724
If you get this error again when deleting a folder try finding out if any process is locking the folder. You can use something like LockHunter.

Right click the folder after the first attempt at deletion and use the LockHunter context menu entry to see if any processes have locked the folder.

RE: Disabling unwanted startup entries. My opinion is that it's a good idea to disable anything that you don't actually need or use.
My System SpecsSystem Spec
17 Mar 2016   #39
TDKMate

Win 7 Pro 64 SP1
 
 

Thanks for the tips and for working your magic again, Callender. Yeah, agreed, I get rid of all the startup items I can. They seem to keep multiplying with new programs And things like Java keeps adding it's updater to the mix. I'll keep at it, though.

I guess I'll give it a little more time before trying out Shadow Play. I'd sure like to get it back. I'll keep you posted.
My System SpecsSystem Spec
20 May 2016   #40
TDKMate

Win 7 Pro 64 SP1
 
 

Hi Callender. This is just an update: things have been working fine. I did mostly a new build a short while ago and one thing I put in was a new video card (nVidia 970) and it's drivers. After a few weeks, about 3-4 weeks ago I had need to run Shadow Play, the item that was giving me problems.

Everything worked great, including going into Sleep mode which was sporadically problematic. I was going to post then, but then new video drivers came out and I wanted to run them for a couple of weeks to make sure no problems crept in.

So far so good!

And I want to thank you for your time and patience with me. It is appreciated.
.
My System SpecsSystem Spec
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 Windows Explorer Crashing a Lot




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