Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: 7 HP x64 - Startup Repair Loop, NoRootCause

02 Jan 2016   #1
alexx2

Windows 7 Home Premium x64
 
 
7 HP x64 - Startup Repair Loop, NoRootCause

Hey Guys,

Have a friend that has given me their PC to fix. It's running Win7 HP 64 bit and is stuck in a Startup Repair Loop. None of the Safe Mode options boot, neither does the Last Known Good Configuration option.

I have tried using a Win7 HP disc to repair Windows, run a chkdsk on the OS drive, scanned the drive for any viruses with and AVG rescue disc. I have also removed the rive and plugged it externally to a working PC and found all files to be intact, or so it would seem.

I have read a couple of forums and tried a few other things like this >> Startup Repair Infinite Loop Recovery which still does not work.

Unfortunately no restore points were created and I do not have access to replace all of the programs & games that my friend has installed.

Does anyone know of any other options?

This is the only information I get from the system after the failed Startup Repair.

Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: Unknown
Problem Signature 04: 21199410
Problem Signature 05: AutoFailover
Problem Signature 06: 30
Problem Signature 07: NoRootCause
OSVersion: 6.1.7601.2.1.0.256.1
Locale ID: 1033

I have noted that Problem Signature 6, increase each time the Startup Repair fails.

I have also tried an MBR Rebuild through Easeus Partition Master and this was still unsuccessful.

I have some more information below in regard to the startup repair.

Root Cause Found:
----------------------------
The partition table does not have a valid system partition.

Repair Action: Partition Table Repair
Result: Completed successfully. Error Code 0x0
Time Taken = 2356ms.


I have a bunch of tests that Startup Repair has run, all with the same result, so I will just list the Test Name and Time Taken.
1 - Check for updates, 0ms
2 - System disk test, 16ms
3 - Disk failure diagnosis, 31ms
4 - Disk metadata test, 0ms
5 - Target OS test, 156ms
6 - Volume content check, 78ms
7 - Boot manager diagnosis, 0ms
8 - System boot log diagnosis, 0ms
9 - Event log diagnosis - 0ms
10 - Internal state check, 0ms.

Please note that the above 10 Tests all had the same result of
"Result: Completed successfully. Error code 0x0"

At the very end of all the test result, Startup Repair had the following.

"Root cause found: Startup Repair has tried several times but still cannot determine the cause of the problem."

I'm at a loss for what to try. At present I am looking at Using a Boot CD (Hirens or UBCD), however I have never really used this tool before and am not completely confident with it.

Please let me know if anyone has a suggestion other than a clean install..

Thanks!
Alexx


My System SpecsSystem Spec
.
03 Jan 2016   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Welcome to our forum Alex.

Take a read through this tutorial by Dzomlija and see if it helps.

Startup Repair Infinite Loop Recovery
My System SpecsSystem Spec
03 Jan 2016   #3
alexx2

Windows 7 Home Premium x64
 
 

Thanks Layback Bear,

Unfortunately I have alraeady tried the below and was still unsuccessful in getting the system to run.

I appreciate the suggestion, however do you have any other suggestions?

Thanks again!
Alexx

Quote   Quote: Originally Posted by Layback Bear View Post
Welcome to our forum Alex.

Take a read through this tutorial by Dzomlija and see if it helps.

Startup Repair Infinite Loop Recovery
My System SpecsSystem Spec
.

03 Jan 2016   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Sorry I missed that in your first post.

I'm not a expert in much of anything so what I do is look for experts and expert ideas.

I found this that could help.

MBR - Restore Windows 7 Master Boot Record


Because of all the test you have done and the fact you plugged the drive into another computer and you could see files that looked normal I'm thinking MBR has a problem.

By chance did this friend give you anymore information about the problem other than the computer didn't work?
Things like what was the computer doing when this problem happened.
What was the owner doing on the computer when this problem happened.
What changes were done to the computer or system just before the problem arose.
My System SpecsSystem Spec
05 Jan 2016   #5
alexx2

Windows 7 Home Premium x64
 
 

Hi Layback Bear,

Unfortunately, the tutorial included did not fix the issue, nor did the bootrec command included as a failsafe backup in this tutorial.

Both the bootsect and bootrec come back as successful, however the system still does not boot.

My friend has explained that he was simply watching a TV show, left the system paused for 10-15 minutes and upon return it was in Windows Startup Repair. The owner of the PC is not very technical and doesnt remember doing anything special prior to the issue.

He did say at one stage the system booted through to Windows, however the screen was illegible resembling and old VHS, similar to >> https://encrypted-tbn3.gstatic.com/i...ZB_8gtwGy9EQAV

Any other possible suggestions? At this stage I'm about ready to give up and clean install.

Thanks again!
Quote   Quote: Originally Posted by Layback Bear View Post
Sorry I missed that in your first post.

I'm not a expert in much of anything so what I do is look for experts and expert ideas.

I found this that could help.

MBR - Restore Windows 7 Master Boot Record


Because of all the test you have done and the fact you plugged the drive into another computer and you could see files that looked normal I'm thinking MBR has a problem.

By chance did this friend give you anymore information about the problem other than the computer didn't work?
Things like what was the computer doing when this problem happened.
What was the owner doing on the computer when this problem happened.
What changes were done to the computer or system just before the problem arose.
My System SpecsSystem Spec
05 Jan 2016   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Have you been in the bios and verified things are as they should be?

I will go to the ranch and see if I can find some help.
Might take a little while, they are scattered all over the world. Time zones and all that kind of stuff.
My System SpecsSystem Spec
05 Jan 2016   #7
alexx2

Windows 7 Home Premium x64
 
 

Indeed I have. I have even disconnected the extra HDDs and DVD (when not in use).

I appreciate your help, Layback Bear!
My System SpecsSystem Spec
05 Jan 2016   #8
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hi, alwxx2, could I persuade you to give us the system specs? That will help us a lot try to determine if there is anything we can do to help you. When you tried the tutorial Startup Repair Infinite Loop Recovery, I am sure you noticed the first paragraph, the tutorial is usually the last step before a clean install. In my opinion, that is a likely outcome. However, don't think we have given up yet. I would like to see if there is a hardware cause of the problem or if there is some other cause. Is the hard drive currently in his computer or do you have it hooked up to yours?
My System SpecsSystem Spec
05 Jan 2016   #9
alexx2

Windows 7 Home Premium x64
 
 

Hi essenbe,

Below are the system specs, I hope this helps!
OS: Microsoft Windows 7 Home Premium 64bit
RAM: G Skill 8G(2x4G) DDR3 1600Mhz PC12800 RL 9-9-9-24(CL9D-8GBRL)
DVD: LGE CH12LS28 Black Blue Ray HD Combo
CPU: AMD FX-6300 Black Edition 6-Core Socket AM3+ CPU
GPU: Gigabyte GV-R927XOC-2GD
Motherboard: ASRock 990FX-KILLER.990FX
SSD: Sandisk 120gb (OS)
HDD: Seagate Barravuda 2TB

I did notice that first paragraph, but really was hoping to avoid, however it is looking more likely that it is inevitable.

The SSD (being the OS drive) is still connected to his computer as it is easiest for now.

Thanks for your help!
Alexx

Quote   Quote: Originally Posted by essenbe View Post
Hi, alwxx2, could I persuade you to give us the system specs? That will help us a lot try to determine if there is anything we can do to help you. When you tried the tutorial Startup Repair Infinite Loop Recovery, I am sure you noticed the first paragraph, the tutorial is usually the last step before a clean install. In my opinion, that is a likely outcome. However, don't think we have given up yet. I would like to see if there is a hardware cause of the problem or if there is some other cause. Is the hard drive currently in his computer or do you have it hooked up to yours?
My System SpecsSystem Spec
05 Jan 2016   #10
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Thank you Steve for coming to help.
My System SpecsSystem Spec
Reply

 7 HP x64 - Startup Repair Loop, NoRootCause




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
windows 7 startup loop, can't boot from anything, NoRootCause
Power went out and so did my pc. I'm not super savy with lingo but can find my way around with good directions. can't boot from anything no safe mode I've tried a few things in command prompt, no luck so far. not wanting to reinstall where do I begin?
BSOD Help and Support
Startup Repair loop, how to do a repair install
My wife's PC crashed today and got into a startup repair loop. I'm hoping that I can do a repair install, but I can't figure out how to do so. Here's the details: Her system is just a few months old. Here are the specs: ASUS P8Z77-Mpro motherboard Intel i5-3570K (not overclocked) - intel...
Installation & Setup
Startup Repair loop -repair installation?
Dear all, A little over a week ago, my system BSOD'd (too quickly for me to see the first time) and eventually after a number of restarts rebooted normally and ran fine for the next day or so. The following day, I was unable to get the machine to post, with fans spinning but not a lot else....
BSOD Help and Support
Windows 7 won't startup properly - Stuck in startup repair loop
I have a Dell Inspiron and a while ago I shut down my PC and the next morning I was faced with options to repair my computer. It hung on the screen for ages before it actually came up with startup repair and supposedly fixed the problem. A few days later, everything got very slow and started to...
BSOD Help and Support
Stuck in Startup Repair Loop (NoRootCause?)
The computer I am seeking help for belongs to my father so I do not know all of the specs off the top of my head so please bear with me. The laptop in question is a Dell Inspiron 1764 with Windows 7 Home Premium 64bit. The system had been suffering some malware/trojan/worm problems and I had been...
General Discussion
Startup repair loop - Can't repair with system restore/repair/commands
Hello, I've been unable to access my custom build computer since around 5:00 yesterday. I chose to restart my computer at around that time just because it was slowing up a little and I usually do that to help, I had not installed any updates or new programs since 2 days ago when there had been a...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:39.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App