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Windows 7: desktop computer freezes after running for about 5 minutes

14 Jan 2016   #1
apowers1

windows 7 home premium
 
 
desktop computer freezes after running for about 5 minutes

my HP desktop computer keeps freezing after running for about 5 minutes. I am running windows 7 and have run all kinds of antivirus and malware programs with no threats detected. It runs fine in safe mode, but in normal mode the screen will freeze after running for about 5 minutes.


My System SpecsSystem Spec
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14 Jan 2016   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
Use Clean boot,
Troubleshoot Application Conflicts by Performing a Clean Startup
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,
Cheers.

Also on the services section uncheck the box to Hide all M$ services and scroll the list for GWX.exe and see if it exists. no need to post screen shots of it just review the M$ services for it.
My System SpecsSystem Spec
15 Feb 2016   #3
apowers1

windows 7 home premium
 
 

Thanks for your help. I tried the clean boot and the computer ran longer before freezing, about 15 minutes. Any other suggestions? thanks
My System SpecsSystem Spec
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16 Feb 2016   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Oops sorry missed this,
Besides posting the requested screen shots from post #2 = not really.
My System SpecsSystem Spec
18 Feb 2016   #5
silver romie

Windows 10 Pro x64
 
 

Have you tried doing a chkdsk ?

https://technet.microsoft.com/en-us/.../dd637756.aspx

This sounds more like a faulty HDD
But it could also be something else. Best to check it
My System SpecsSystem Spec
18 Feb 2016   #6
Pauly

Win7 Ultimate X64
 
 

Have you checked your temperatures, machine could be overheating ?
My System SpecsSystem Spec
22 Feb 2016   #7
apowers1

windows 7 home premium
 
 

I tried to do a check disk, but the command prompt said access denied as you do not have sufficient privileges....?
My System SpecsSystem Spec
22 Feb 2016   #8
apowers1

windows 7 home premium
 
 

I don't think it is overheating since the fans are running and it is cool to touch.
My System SpecsSystem Spec
22 Feb 2016   #9
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Try this way
Disk Check
My System SpecsSystem Spec
23 Feb 2016   #10
apowers1

windows 7 home premium
 
 

Thanks. I followed the tutorial but did not reach the same screens. I am running Windows 7 home premium and found the advanced tools option, but there was no option for error checking.
My System SpecsSystem Spec
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 desktop computer freezes after running for about 5 minutes




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