stuck on asus screen on reboot

so i recentley bought a new pc, its less then a week old so imagine my horrror when i booyed it up today to see it stuck on the asus screen. i tried the usual unplug mains and leave 10 minutes, disconnect all usb cables like printers etc. nothing works, cant axcess bios or anything
any help appreciated

Hi if it was me I would return it. have it exchanged. or fixed under warranty.

problem solved. i let an external hdd plugged in back

glad you got it figured out. I would check your boot order should not matter if you have an external drive plugged in.

will do