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Windows 7: sfc /scannow some files could not be fixed

24 Feb 2016   #11
derekimo

Microsoft Community Contributor Award Recipient

 
 

You got it right on the last two, the other one was just a picture, I got rid of that for you.

I'll ask for someone to have a look, those logs are not my forte. It may be a bit, just hang in there.


My System SpecsSystem Spec
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25 Feb 2016   #12
recycler

Windows 7 Home Premium 64Bit SP1
 
 

hi derekimo

apologies for delay.thank you for your recent reply and i look forward to hearing from you when you receive the necessary information.many thanks for your help to date.

recycler
My System SpecsSystem Spec
06 Mar 2016   #13
recycler

Windows 7 Home Premium 64Bit SP1
 
 

hi everybody

with regard to the problem(s) mentioned in this thread it was suggested to me i should try a Start-up Repair while i was posting in another thread regarding wmm6.my system came with pre-installed win7 and i was attempting to create a System Repair disc but then i got this message:


sfc /scannow some files could not be fixed-repair-disc.jpg

can somebody please tell me what is going on.

best regards always

recycler


My System SpecsSystem Spec
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06 Mar 2016   #14
derekimo

Microsoft Community Contributor Award Recipient

 
 

I don't see how a startup repair is going to fix corrupt files, that's for problems starting or booting Windows which you don't have.

I think they meant a repair install,

Repair Install

Do you have an installation disc or ISO?
My System SpecsSystem Spec
06 Mar 2016   #15
recycler

Windows 7 Home Premium 64Bit SP1
 
 

hi derekimo

thank you so much for your usual prompt reply.i have been reading through your link on how to try to repair my problem.i really appreciate your time and effort in helping me through this problem and if you can give me a day or so to digest the volume of information supplied i will get back to you.it will be either more questions or( hopefully) a solution.again thank you very much.

recycler
My System SpecsSystem Spec
06 Mar 2016   #16
recycler

Windows 7 Home Premium 64Bit SP1
 
 

hi derekimo
forgot to mention in that post i do not have either an installation disc or an ISO.my system came with win7 pre-installed.what i do have is a" system recovery media" disc,for what that's worth.

recycler
My System SpecsSystem Spec
06 Mar 2016   #17
derekimo

Microsoft Community Contributor Award Recipient

 
 

You're welcome.

OK, well that media can't be used for a repair install, before you start anything do you have a sticker like this on your computer?

sfc /scannow some files could not be fixed-coa-stickers.gif

And can you read the product key? XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

You will need that to continue.


My System SpecsSystem Spec
07 Mar 2016   #18
recycler

Windows 7 Home Premium 64Bit SP1
 
 

hi derekimo

yes i do have that sticker and yes i do have the product key, both of which are pasted on the back of my laptop.thanks again.

recycler
My System SpecsSystem Spec
07 Mar 2016   #19
derekimo

Microsoft Community Contributor Award Recipient

 
 

Great! That's a big step forward.

Write that down for future use before it wears off, you can take a picture of it too, pictures can be zoomed in on to make sure you have the right character.
My System SpecsSystem Spec
08 Mar 2016   #20
recycler

Windows 7 Home Premium 64Bit SP1
 
 

hi everybody
i was about to do a startup repair and firstly i started backup to be safe.backup went through the process but at the end got the red lines and the following message:


sfc /scannow some files could not be fixed-backup-fail.jpg



can somebody please help me through this it is so frustrating.

recycler


My System SpecsSystem Spec
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 sfc /scannow some files could not be fixed




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