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Windows 7: CPU Usage Problem

19 Aug 2016   #1
Hey Man

Windows 7 Professional - 64 Bit
 
 
CPU Usage Problem

Greetings,

I am not sure if Windows 7 has anything to do with this, but if I just have a couple of Internet Explorer pages open - just browsing, my computer sometimes sounds like it's going full throttle with the fan or whatever is making the noise and my CPU Usage is at 90% or 100% and iexplorer.exe *32 is at over 400,000K of memory when it comes to some websites.

I am at 442 GB out of 931GB. 3GB of Memory.


My computer generally speaking is fast for the most part - files open quickly, movies and audio plays well, etc. It's mostly just an Internet Explorer problem.

I was thinking about taking my computer in to a repair place that I usually go to for a computer tune up to fix this, but I just wanted to see what people here think the problem is - just in case they try to upsell me on something that I don't need - when the problem is easier and less costly to fix.

Thanks a million for your help.

HM


My System SpecsSystem Spec
.
19 Aug 2016   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Most common cause has been the windows update system running a muck with svchost.exe
You can confirm using resource monitor.

Also see if either of these updates are installed or not KB3020369 & KB3172605
If only the first is installed install the other which here it is,
KB3172605
Win-7 32 bit
https://download.microsoft.com/downl...172605-x86.msu

Win-7 64 bit
https://download.microsoft.com/downl...172605-x64.msu

You will need to Stop and disable the windows update service before attempting to install it though.
My System SpecsSystem Spec
19 Aug 2016   #3
Hey Man

Windows 7 Professional - 64 Bit
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Hi,
Most common cause has been the windows update system running a muck with svchost.exe
You can confirm using resource monitor.

Also see if either of these updates are installed or not KB3020369 & KB3172605
If only the first is installed install the other which here it is,
KB3172605
Win-7 32 bit
https://download.microsoft.com/downl...172605-x86.msu

Win-7 64 bit
https://download.microsoft.com/downl...172605-x64.msu

You will need to Stop and disable the windows update service before attempting to install it though.
I have been having this problem for a while - before the whole Windows Update problem, that I was having as well. My Windows Update works now, but it no longer indicates what has been installed in the past.

Is there a way to search for KB3020369 & KB3172605 another way. A general programs and files search doesn't show anything.

Thanks!
My System SpecsSystem Spec
.

19 Aug 2016   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Yea go to uninstall a program
On the top left click on View installed updates
Paste or type each KB# in the search box on the top right.

Or just try to install it after stopping and disabling windows update service
It will not install again
KB3020369
Win-7 32 bit
https://download.microsoft.com/downl...020369-x86.msu
Win-7 64 bit
https://download.microsoft.com/downl...020369-x64.msu
My System SpecsSystem Spec
19 Aug 2016   #5
Hey Man

Windows 7 Professional - 64 Bit
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Hi,
Yea go to uninstall a program
On the top left click on View installed updates
Paste or type each KB# in the search box on the top right.

Or just try to install it after stopping and disabling windows update service
It will not install again
KB3020369
Win-7 32 bit
https://download.microsoft.com/downl...020369-x86.msu
Win-7 64 bit
https://download.microsoft.com/downl...020369-x64.msu
I have KB3020369, but I don't have KB3172605.

Just to clarify, how would this update potentially fix the speed and CPU usage with Internet Explorer?

Wouldn't a certain IE update be required for that. Excuse my not knowing what the hell I am talking about.
My System SpecsSystem Spec
19 Aug 2016   #6
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
No problem
First stop and disable windows update service temporarily and switch it back after installing KB3172605
CPU Usage Problem-service-stop-windows-update.jpg


My System SpecsSystem Spec
19 Aug 2016   #7
Hey Man

Windows 7 Professional - 64 Bit
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Hi,
No problem
First stop and disable windows update service temporarily and switch it back after installing KB3172605
Attachment 390753
Cool. Can you just let me know what this update is supposed to fix?

Thanks!
My System SpecsSystem Spec
19 Aug 2016   #8
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
It fixes the update system this update contains a newer update client
And should calm down the excessive cpu usage once all your updates are found and installed and trusted installer is finished.
My System SpecsSystem Spec
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