Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: W7 x64 - shuts down when going to sleep

1 Week Ago   #1
Christov

Windows 7 x64
 
 
W7 x64 - shuts down when going to sleep

I recently had some help from one of the experts here to fix an issue with windows updates, now resolved however there is a side effect... I had to do a repair install of W7x64 and following this I had to do a bunch of updates again, which seemed normal.
However, now when I sleep the computer the power is lost completely and I can't turn it back on from the keyboard or mouse, only the power button will "wake" the machine.
When I "wake" the machine, the screen stays black, I can hear the fans spinning up but nothing appears on screen. The HDD light on the front of the tower stays off and doesn't blink as well.

Only way to get back into Windows is to hold the power button down to manually kill the power and then turn it back on again. I sometimes have to do this twice.
When eventually getting back to windows I get presented with the 'windows did not shut down correctly' prompt before booting as normal.

Things I've tried so far but not worked:
- new power plan
- hybrid sleep to off
- turned hibernate off, on then off again via command line
- reflashed BIOS

So, little stumped... not sure where to go from here... Any suggestions would be welcome, happy to provide logs if someone can direct me which ones to share.
Also apologies if this is in the wrong section, wasn't sure where to put this.

Old thread for reference:
Windows Update & SFC errors


My System SpecsSystem Spec
.
1 Week Ago   #2
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Repair installs are not perfect.

Reinstall windows, fix it right or live with the problems.

I`m tellin ya

And I guess you never created an image ?

Reinstall windows, install the 2 updates from Mike`s tutorial. Install the 1st round of security updates then go over each optional/recommended update 1 at a time to see if you want or need it.

I did 2 installs just this past week and they are both perfect. A lot of the crap updates are history, Windows 7 is back.
My System SpecsSystem Spec
1 Week Ago   #3
Christov

Windows 7 x64
 
 

Already did a full repair install and all windows updates to solve the first issue (see link in OP).
Didn't have this problem before, so has to be something that's been done in the repair and update process.

Full wipe and reinstall is a last resort but I'm not there yet. To be honest if I have to go there I'll just go to 10.

[BELATED EDIT]
As an update, managed to resolve this one on my own after much troubleshooting.
Went through the device manager and disabled the 'windows power management' for all devices I could fine. Partial success, this meant the machine would successfully sleep and wake correctly.
I also enabled 'ACPI 2.0 Support' and 'Repost on S3 resume' in my BIOS for good measure but unsure if they had any effect. Not broken anything as far as I can tell.

Small problem with this scenario is that WOL refused to work no matter how much I wanted it to... If i enabled WOL for the power adapter then the computer would just shut down when it went to sleep.
Turns out the Windows 7 drivers for my onboard motherboard LAN adapter were just a bit broken in this regard.
Uninstalled the auto installed Windows 7 drivers via device manager, downloaded the official ones from the manufacturer's website.
I've got a Marvell Yukon LAN adapter on an ASUS P6X58D-E motherboard and they're available to download as of writing this. These drivers from Asus worked brilliantly and now WOL as well as proper sleep/wake work fine.

So lesson learned... Windows doesn't always know best! Leaving this here in case any other intrepid internet explorers have the same problems, think I've left enough keywords behind for the google bots to find.
My System SpecsSystem Spec
.

Reply

 W7 x64 - shuts down when going to sleep




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Computer shuts down when put to sleep
This been happening more constant now, and I search everywhere. I think is the HDD or maybe my Ram, but I'm not completely sure. This is the prompt I get: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional...
BSOD Help and Support
Computer Shuts Down When Put to Sleep
Thanks for reading and responding to this thread. For about three months now the computer will be shut down when I check it in the morning. Initially is was occasional but now is every morning. I have Tasks that put it to sleep at 12 midnight and wake it up at 5:30 in the morning. It has worked...
General Discussion
BSOD trying to SLEEP, SHUTS DOWN instead
for the past few days when i click on Sleep the computer shuts down (not hibernating), so in the morning when i wake up i have to press the power button to reboot, it goes to black bios screen saying it shut down wrong, whether to start normally or safe mode, i choose normally, then when i get to...
BSOD Help and Support
PC Shuts Down Completely During Sleep
About a year ago I build a home brew dektop PC. I am running Windows 7 Professional, I7 processor, Asus P6T Deluxe Ver. 2 motherboard, 6gb ram. Occasionally, in the past when the the PC would sleep it would not wake up when I pressed the keyboard and had to be restarted instead. Over the last...
BSOD Help and Support
Sleep but shuts down
Hello, When I click sleep the pc shuts down instead of sleeping and when the pc wakes up there is no internet and network access and I am tired of disable and enable the connections. What to do? Many thanks, Sylvia
General Discussion
Sleep shuts down
I am getting a curious error today. Have made no changes to the system that could have caused it. It goes to sleep for a couple of minutes - then turns off. Never happened before. I might have thought there was a resume object error - if it couldn't resume - but it never gats that...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:11.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App