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Windows 7: Sudden shutdown - Now system has some corrupted files

4 Weeks Ago   #31
Kaide80

Windows 7 Home premium 64-bit
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi Kaide,
Unfortunately i believe after what we've done there is no other accepatable option.

Even thou you've done it before
Clean Install Windows 7

PLEASE DO NOT have any other HDD/SSD's devices attached during install.

To bypass the need to install 200+ updates, read post 2 VERY CAREFULLY from this thread.
Windows Update will not update and I've tried multiple fixes
then when done turn OFF the MS device driver update option, and set updates to let me choose,
DO NOT INSTALL ANY INTEL drivers offered, hide them.
As you have a custom build only go to/use the ones offered by them.

Merry XMAS
any probs come on back.


Roy

Hello Roy, I'm afraid I'm back again

I followed your instructions for both the clean install of windows 7 and the post about avoiding the need of installing the 200+ updates.

The install went fine and I updated only the updates as stated in post 2 of Windows Update will not update and I've tried multiple fixes.

At this point the display was still obviously displaying in 800 x 600 as there was no specific graphics driver installed, so I then went and downloaded the latest graphics driver for my card and did the install.

But upon restart the resolution was still 800 x 600 (unchangeable), there is no option upon right clicking the desktop to access "Nvidia control panel" as usual, and the pixels seem to be displaying oddly as can be seen in the screen shot below, they are not fixed though as if I move my cursor around the pixels disappear in the cursor's location but come back when moving the cursor elsewhere... very odd.
Sudden shutdown - Now system has some corrupted files-ss08.jpg

This strange issue with the pixels and resolution is what I was having before with the original issue before the fresh install so I'm completely at a loss as to what to do.

Also the graphics card in the device manager still had the "!" on it after installing the latest driver.

There are also several other devices under "Other devices" that have the "!" and seem to be missing drivers. Could this be related to display issues? I'm not sure as to how to go about updating those others drivers either.

There are also 142 "Important Updates" and 69 optional updates available in windows update. I did disable MS device driver update option and set updates to let me choose as you said but was wondering if it's safe to do these updates or if it's a bad idea?

All in all I'm left completely baffled seeing as it's a fresh install but looks like I may be having the same problem display wise.

I'm sure you and the other tech guys here on seven forums have better things to do at this time of year so I apologize for posting again but I'm at a complete loss. Obviously I understand I may have to wait some time for any help due to the holiday season.

Anyhow Merry Christmas to you and all the other staff here at Seven Forums!

Kaide.




My System SpecsSystem Spec
.
4 Weeks Ago   #32
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Kaide,
As the problem is still there im definately heading towards a BIOS setting thats causing this.
I was hunting around last night and found an old post in regard to the order that graphics card drivers are installed.
(i shoulda bookmarked it) typed in something like MS intel updates breaks ????? gave me a page with a green backgrounwill be bit like nvidias colours, could have been an overclockers site)
It went on about removing Nvidia totally then updating the intel bits then nvidia.

And whatever caused this is also the reason for the !/unknown device driver issue.
Its a find the initial cause, remedy this and these should be corrected

Obviously this is more important than the updates, updating is not the real problem, short version
update setting...> manual
then
Download and install IE 11 - IE 11
Reboot

With IE 11, download KB3020369, KB3125574 and KB3172605
Install:
KB3020369 is first
KB3125574 is second
KB3172605 is last. (this one is important)
Go to Services - Windows Update - Enable.


HUNTING

Roy
My System SpecsSystem Spec
4 Weeks Ago   #33
Kaide80

Windows 7 Home premium 64-bit
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi Kaide,
As the problem is still there im definately heading towards a BIOS setting thats causing this.
I was hunting around last night and found an old post in regard to the order that graphics card drivers are installed.
(i shoulda bookmarked it) typed in something like MS intel updates breaks ????? gave me a page with a green backgrounwill be bit like nvidias colours, could have been an overclockers site)
It went on about removing Nvidia totally then updating the intel bits then nvidia.

And whatever caused this is also the reason for the !/unknown device driver issue.
Its a find the initial cause, remedy this and these should be corrected
Hi Roy and thanks for the speedy reply!

After searching high and low, unfortunately I'm not able to find the post you referred to above, don't suppose it may still be in your history would it? Also tried various search variations but to no avail.

The "Its a find the initial cause, remedy this and these should be corrected" make total sense but I just have no idea how to proceed with my limited knowledge. Stupid question probably but I have no idera so will just ask Is it possible to replace the Bios if that's the issue?

Quote   Quote: Originally Posted by torchwood View Post
Obviously this is more important than the updates, updating is not the real problem, short version
update setting...> manual
then
Download and install IE 11 - IE 11
Reboot

With IE 11, download KB3020369, KB3125574 and KB3172605
Install:
KB3020369 is first
KB3125574 is second
KB3172605 is last. (this one is important)
Go to Services - Windows Update - Enable.


HUNTING

Roy
Ok thank you, will try this if I ever manage to get the main issue resolved
My System SpecsSystem Spec
.

4 Weeks Ago   #34
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Kaide,
found it link, ignore the W10 ref, the operation is the same in W7

https://forums.geforce.com/default/t...ws-10-solved-/

There are follow on links in there as well but, here are some of the more relevant from them.

https://forums.geforce.com/default/t...panel-missing/

Boot into the Bios:
1. disable the integrated graphics chip
2. Set the primary VGA adapter to PCIE instead of iGPU or Auto
3. boot into safe mode and run DDU and remove the video drivers for both intel and nvidia
4. open windows computer properties> advanced system properties>hardware tab> device installation settings: do not allow windows to install hardware drivers.
5. reboot into to normal mode and install your nvidia drivers.

Alternative to this is to disable the integrated graphics in Device Manager and disallow windows device driver installs. Setting the bios up right is the best solution.

Uninstalling Virtu MVP fixes code 43, this is just a way to get past any failed attempts to install the newer drivers.


Ive no idea what the Optimus function is or if you have it but there are also references to dissable it.


Enjoy the read.


Roy
My System SpecsSystem Spec
4 Weeks Ago   #35
Kaide80

Windows 7 Home premium 64-bit
 
 

Hello Roy,

I've been reading the threads you linked as per your suggestion, thanks for locating them!

Quote   Quote: Originally Posted by torchwood View Post

Boot into the Bios:
1. disable the integrated graphics chip
2. Set the primary VGA adapter to PCIE instead of iGPU or Auto
3. boot into safe mode and run DDU and remove the video drivers for both intel and nvidia
4. open windows computer properties> advanced system properties>hardware tab> device installation settings: do not allow windows to install hardware drivers.
5. reboot into to normal mode and install your nvidia drivers.

I'm in the Bios but can't see how to "disable the integrated graphics chip" as stated in step 1.

Step 2, I found where to change the VGA adapter to PCIE so that's not a problem, so it's just step 1 that's an issue if you could please advise.

Thanks again,
Kaide.
My System SpecsSystem Spec
4 Weeks Ago   #36
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Kaide,
OPTIMUS = dual graphics
you should have 2 sets of drivers showing in device manager
Intel HD 3000
Nvidea card.

Intel seems to have legged it
download this driver
Download Intel(R) HD Graphics Driver for Windows* 7/8-64-bit

ROY
My System SpecsSystem Spec
4 Weeks Ago   #37
Kaide80

Windows 7 Home premium 64-bit
 
 

Hello Roy,

Not sure if you will be around much today as it's Christmas (Merry Christmas btw!) but will write here anyway.

Am I to install the Intel HD Graphics Driver after the following procedure you mentioned previously?

"Boot into the Bios:
1. disable the integrated graphics chip
2. Set the primary VGA adapter to PCIE instead of iGPU or Auto
3. boot into safe mode and run DDU and remove the video drivers for both intel and nvidia
4. open windows computer properties> advanced system properties>hardware tab> device installation settings: do not allow windows to install hardware drivers.
5. reboot into to normal mode and install your nvidia drivers."

Also I'm still stuck at stage 1 with that, all I can see is the following options in the Bios as in the screen shot bellow.
Sudden shutdown - Now system has some corrupted files-ss09.jpg

It doesn't help that half the options are off screen as for some reason the Bios no longer fits to screen (it used to).

Anyhow sorry if I misunderstood your instructions but I didn't want to go ahead without being sure in case I mess something up.

Thanks,
Kaide


My System SpecsSystem Spec
3 Weeks Ago   #38
Kaide80

Windows 7 Home premium 64-bit
 
 

Anybody else who may have some input and isn't really busy with Christmas?
Still struggling with step one in my last post above, not sure what setting it is to disable integrated graphics chip via the Bios.

Any advice would be appreciated thanks, and happy holiday all!
My System SpecsSystem Spec
3 Weeks Ago   #39
Kaide80

Windows 7 Home premium 64-bit
 
 

Hey Roy,

I went ahead and tried installing the Intel HD graphics driver you linked in your last post above, but it say's
"This computer does not meet the minimum requirements for installing the software"
My System SpecsSystem Spec
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 Sudden shutdown - Now system has some corrupted files




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