New
#1
Having some system trouble
Hey guys, I'm having a problem with my system. Last night, this message had popped up saying Windows is not genuine (and it is). So I clicked on the button that said activate. Then I shut down, and got back on today. So, I open up Firefox, and the webpages weren't showing up, even though the wireless was working fine. Then I open up Action Center and its saying that I don't have Anti-virus. I look at my desktop and my Malwarebytes icon is missing and so is the .exe. Then I try to open Norton, and it doesn't do anything. I rebooted into safe mode and re-downloaded Malwarebytes, and ran a quick scan. It says it didn't find anything. Then, I try to open Norton again, and it says that some components may be missing in safe mode, and would I like to run a full system scan. I clicked yes. Then another window pops up asking about the license agreement, and not seeing a no button anywhere, I click yes again. I waited, and nothing happened. So, I tried again and still nothing happened. It sounds like I have a virus, and I'm beginning to think that that Genuine Windows pop-up was malware, though I'm not sure if that's the case. Anyways, I'm going to log onto my account normally and see if the Internet begins working properly and I might as well run a full system scan. Any help would be appreciated.
Update: I logged into my account normally, and Firefox still won't work, but Chrome and IE will. Also, Norton randomly stopped working, although this isn't the first time that's happened, but I'm wondering why it does this every now and then.