| Windows 7: Unusually low WEI CPU score - Gaming problems |
07 Dec 2009
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#1 | | Windows 7 Ultimate (64-bit) Build 7600 Johannesburg, South Africa |
Unusually low WEI CPU score - Gaming problems My friend was having gaming problems on his PC where he would play a game and get stutters every now and then on low resolutions and low graphics, sometimes unplayable stutters, it happened on Need for Speed Underground, Crysis and Call of Duty Modern Warfare and we could figure out a problem so I recommend we upgrade his Vista OS to Windows 7. I upgraded it yesterday but now when we run games the stutter is still there or even worse. I don't think this problem is from the graphics drivers as he has tried a few and now he is running the latest Nvidia firmware, 195 i think.
I think there is something really wrong with his CPU because we ran the WEI and everything was fine except for a CPU score of 1.9, his processor is an Intel Core 2 Duo E4600 at 2.4GHz. His old score on vista was not that low, I think it was in the high 4's or low 5's, I'm not too sure. We ran the assessment a few times and it still gave the same result, we weren't running any programs in the background while doing that. His graphic card is an Asus Geforce 8600GT and motherboard is an Asus P5KC.
I was thinking maybe his processor was a little damaged, that could throw his scores off and give him stutters during a game right? He hasn't tried overclocking at all. Maybe these two problems are unrelated, can anyone recommend some tests for me to try to see if I cant isolate the problem? I wasn't sure where to put this post, I hope its in the right place? | My System Specs |
| OS Windows 7 Ultimate (64-bit) Build 7600 CPU Intel Core 2 Duo E8400 @ 3.0GHz Motherboard MSI P45 Neo Memory 4 Gb DDR2 800 Kingston Graphics Card MSI Geforce GTS250 1GB Sound Card Stock Monitor(s) Displays Samsung SyncMaster 2333 Screen Resolution 1920x1080 Keyboard Logitech Classic Keyboard 200 Mouse Logitech RX 1000 PSU Gigabyte Odin 585W Case Coolermaster RC-334 Hard Drives System Drive - 500 Gb Seagate 7200.12 16mb Cache, Storage Drive - 1 Tb Seagate 5900.12 32mb Cache Internet Speed 384kbps |
07 Dec 2009
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#2 | | Windows 7 Ultimate x64 SP1 Pittsburgh |
I would look at heat being the issue first. To me it sounds like the chip is getting too hot causing it to do strange things. Also make sure you have the latest firmware for your motherboard and all updated drivers for all hardware. | My System Specs | | System Manufacturer/Model Number Custom Build OS Windows 7 Ultimate x64 SP1 CPU AMD Phenom II 1090 3.2 six core Motherboard MSI 890FXA-GD65 Memory 16 gig DDR3 Graphics Card MSI R6950 2gig Sound Card on board Monitor(s) Displays Acer 23inch led Screen Resolution 1900x1080 widescreen PSU CORSAIR Enthusiast Series TX750 V2 750W Case CoolMaster HAF 922 Cooling Box AMD Heatsink/Fan Hard Drives Seagate 1tb SATA6
2x 1tb HITACHI Deskstar Internet Speed Cable 12Mbps/3Mbps |
07 Dec 2009
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#3 | | Windows 7 Ultimate (64-bit) Build 7600 Johannesburg, South Africa |
The CPU cooler is stock and I don't think it could cause problems since the PC hasn't blue screened ever that I've seen, but I will run prime95 and test the heat... There are no Win 7 drivers for the motherboard yet, its running from the vista ones I'm guessing? | My System Specs | | OS Windows 7 Ultimate (64-bit) Build 7600 CPU Intel Core 2 Duo E8400 @ 3.0GHz Motherboard MSI P45 Neo Memory 4 Gb DDR2 800 Kingston Graphics Card MSI Geforce GTS250 1GB Sound Card Stock Monitor(s) Displays Samsung SyncMaster 2333 Screen Resolution 1920x1080 Keyboard Logitech Classic Keyboard 200 Mouse Logitech RX 1000 PSU Gigabyte Odin 585W Case Coolermaster RC-334 Hard Drives System Drive - 500 Gb Seagate 7200.12 16mb Cache, Storage Drive - 1 Tb Seagate 5900.12 32mb Cache Internet Speed 384kbps |
07 Dec 2009
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#4 | | Windows 7 Ultimate (64-bit) Build 7600 Johannesburg, South Africa |
You are right! I got him to run Realtemp and his CPU temperature reading was 79 degrees! I thought that was a glitch so I told him to check it in the bios and there it says that the CPU temp was 89 degrees! How could it be running this hot on stock with the PC never shutting down or rebooting? He has a stock Intel fan which he said is running at 2700 rpm while in the bios. How can we solve this problem? If a stock fan can only muster enough power to keep it at 79 degrees whats an aftermarket cooler gonna do... Do you think an incorrect application of thermal grease could be the suspect? | My System Specs | | OS Windows 7 Ultimate (64-bit) Build 7600 CPU Intel Core 2 Duo E8400 @ 3.0GHz Motherboard MSI P45 Neo Memory 4 Gb DDR2 800 Kingston Graphics Card MSI Geforce GTS250 1GB Sound Card Stock Monitor(s) Displays Samsung SyncMaster 2333 Screen Resolution 1920x1080 Keyboard Logitech Classic Keyboard 200 Mouse Logitech RX 1000 PSU Gigabyte Odin 585W Case Coolermaster RC-334 Hard Drives System Drive - 500 Gb Seagate 7200.12 16mb Cache, Storage Drive - 1 Tb Seagate 5900.12 32mb Cache Internet Speed 384kbps |
07 Dec 2009
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#5 | | Windows 7 SP1, Home Premium, 64-bit |
Just as a point of reference for you:
I have a Core 2 Duo E6600 completely stock. It runs at 2.4 also. My processor score on WEI is 5.8.
Do you know for a fact that the heatsink is properly mounted?? You shouldn't use much thermal paste. Look at the Arctic Silver site for instructions. Many people overdo it, but I wouldn't expect too much paste to cause a major difference in temps. | My System Specs | | System Manufacturer/Model Number Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one OS Windows 7 SP1, Home Premium, 64-bit CPU Intel Sandy Bridge i5-2500, not overclocked Motherboard Gigabyte H67A-UD3H-B3, full ATX Memory 4 GB Crucial DDR3-1333 Graphics Card none; graphics are integrated on CPU Sound Card onboard: Realtek ALC892; external: USB Behringer UF0-202 Monitor(s) Displays NEC 90GX2-BK 19" LCD Screen Resolution 800 x 640 Keyboard Leopold Tenkeyless with Cherry Blue switches, USB Mouse Logitech or Microsoft optical wired; either USB or PS 2 PSU Seasonic SS-560KM, modular Case Antec Solo II Cooling CPU: Scythe Big Shuriken; Case: Scythe Slipstream 800 & 500 Hard Drives System: Intel 320 Series SSD, 80 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD15EADS-00P8B0, 1.5TB Other Info Power consumption of this system, including monitor: 68 watts at idle; 144 watts at full load |
07 Dec 2009
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#6 | | Windows 7 Ult, Windows 8 Pro, San Diego |
Blow all dust out of the case with an air hose. Remove CPU heat sink and reapply TIM. Make sure the CPU fan is running correctly and that there is enough case flow.
Besides the overheating problem, I must say that with your friends specs he will have a hard time running Crysis or CODMW unless you turn the resolution way down and also turn down the game settings. There is zero escape from this reality. I have both games and with your specs those two games will bog your system down to a crawl unless you turn down game settings and resolution to well below what your monitor can support. | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ult, Windows 8 Pro, CPU Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz Motherboard Evga 780i FTW Memory G.Skill PC2 9600 1200Mhz 5 5 5 15 2T Graphics Card GTX480 Sound Card Asus Xonar D2 Monitor(s) Displays HannsG Screen Resolution 1680X1050 Keyboard Logitech G15 Mouse Logitech G9 PSU ThermalTake Toughpower 1000Watt modular Case ThermalTake XaserV Cooling Xigmatek S1283 Hard Drives GSkill Phoenix Pro 120GB SSD Internet Speed T1 |
07 Dec 2009
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#7 | | Windows 7 Ultimate (64-bit) Build 7600 Johannesburg, South Africa |
Thanks all for the help. I told him to check that the CPU fan was on right and that all cables were plugged in and it seems his processor fan had one pin out so it wasn't on properly, he plugged it in and now his PC is working perfect, his WEI is 5.5 and his games run without a stutter. Thanks | My System Specs | | OS Windows 7 Ultimate (64-bit) Build 7600 CPU Intel Core 2 Duo E8400 @ 3.0GHz Motherboard MSI P45 Neo Memory 4 Gb DDR2 800 Kingston Graphics Card MSI Geforce GTS250 1GB Sound Card Stock Monitor(s) Displays Samsung SyncMaster 2333 Screen Resolution 1920x1080 Keyboard Logitech Classic Keyboard 200 Mouse Logitech RX 1000 PSU Gigabyte Odin 585W Case Coolermaster RC-334 Hard Drives System Drive - 500 Gb Seagate 7200.12 16mb Cache, Storage Drive - 1 Tb Seagate 5900.12 32mb Cache Internet Speed 384kbps Unusually low WEI CPU score - Gaming problems problems? All times are GMT -5. The time now is 05:43 AM. | |