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Windows 7: Synaptics Touchpad scroll feature not working

06 Mar 2009   #1

7 7600 RTM 64-bit
Synaptics Touchpad scroll feature not working

I have researched this problem quite a bit and tried several possible solutions that have worked for many users yet nothing had worked. I have tried several different drivers, tried tweaking settings with no solution in sight.

I am using Windows 7 build 7022.

Can anyone advise?


My System SpecsSystem Spec

07 Mar 2009   #2

7 7600 RTM 64-bit

Scratch that! I have gotten it solved. My problem was trying the Synaptics drivers. The Alps drivers work perfectly!
My System SpecsSystem Spec
27 Jun 2009   #3

windows 7

hi... try to see like i did
first ....sorry my english....

hi ... after all parties to insist on the touchpad (which was the only problem was I q) in my dell Inspiron after installing windows7, finally found the solution blissfully ... have to download the dell driver R165804 and it saved .... and then execute them will appear that can not be installed .... then go to the folder where you downloaded the default is C: dell/drivers/R165804 said setup ... it installed and ready (well to me .. weird way because you install it and failed, and then showed me the notice had not been installed well that if I wanted to reinstall it ... if you say .. and UALA. !

ahh by the way they leave my site to visit ... best cell at the best prices!
My System SpecsSystem Spec

10 Jan 2010   #4

windows 7

jkm, are you saying to get the alps driver and the scroll will work? even if its a synaptics mouse pad?
My System SpecsSystem Spec
21 May 2010   #5

windows 7


it works...

thanks jkm
My System SpecsSystem Spec
12 Mar 2013   #6

Windows 7 Professional 32bit

I just wanted to confirm that "jkm" was right. Installing ALPS drivers did help. I tried it on my ACER 5530G and from that time on my synaptics touchpad's scrolling feature started to work.

Thanks "jkm" for your post.
My System SpecsSystem Spec
14 Mar 2013   #7
Microsoft MVP


It also requires having the touchpad software running at Startup in some cases. So if in msconfig>Startup and Services (after Hiding All MS Services) you keep a Clean Boot with only your AV, to spare Windows 7 a bunch of freeloaders on its back, you may need to go back into the Startup list to enable your touchpad software to get the scrolling and click-to-touch features. However the touchpad should work without the software starting with Windows, just from the driver.
My System SpecsSystem Spec

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