Time-out error generating system health report tool

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  1. Posts : 5
    windows 7 home premium
       #1

    Time-out error generating system health report tool



    Hi, After upgrading from vista to windows 7 i tried to generate a system health report. now , i never had problems with this before, i ran the windows scannow in cmd and all is fine , i checked the performance and logs service and that was started and manual , the reports are being registered in the perflogs folder but the tool used to generate the report in HTML seems to time out and is incapable of generating a report like in vista before the upgrade. By the way i'm running 64 bit home premium windows 7 , asus P5Q motherboard and an ATI Radeon 4850 graphic card,
    Thank's for any help in solving this issue ,much appreciated
    Attached Thumbnails Attached Thumbnails Time-out error generating system health report tool-capture-20error.png  
    Last edited by tabooo; 31 Jan 2010 at 23:34. Reason: fix error
      My Computer

  2.    #2

    Did you do an in-place Upgrade? Are there other performance problems?

    You can try a Repair Install, but the cure for these kinds of failures of in-place Upgrading is a Clean Install.

    Clean Install Windows 7
      My Computer


  3. Posts : 5
    windows 7 home premium
    Thread Starter
       #3

    inplace upgrade


    Hi Gregrocker , if you mean by in place upgrade ,that i simply upgraded from windows vista home premium to windows 7 home premium well yes ,that is what i did to preserve all my programs and settings. And to answer your other question about performance issues ,well no ,to be frank , no other issues have arisen whatsoever. Everything is working perf, all my programs and hardware are ok. that is why i am hesitant about a clean install ,Alot of time and effort just to fix a glitch in the report generation tool. That is why i was looking for a fix to my problem instead of a whole reinstall. thanks for your support but i will definitely do a clean install if i cannot fix this issue in the near future.
      My Computer

  4.    #4

    Try running sfc /scannow to check condition of System Files.

    Then try running a Repair Install. It cannot overcome imported corruption in some cases, however.

    Those are normally my last resorts before a clean reinstall.
      My Computer


  5. Posts : 5
    windows 7 home premium
    Thread Starter
       #5

    Hi Gregrocker,

    I have already done a complete scan of my files in cmd (sfc /scannow)
    windows found no integrity violations
    I did a repair install and this did not resolve the problem.

    I also did a clean boot and disabled all services except those from microsoft
    and this also did not resolve the issue. I think this is a bug with the win 7 os and probably will need an update to fix this issue
      My Computer

  6.    #6

    If it was a bug we would see more reports of it. Have you?

    Absent that it is surely some corruption imported from Vista. This is common with in-place Upgrades, and has a fix as you are aware of the Clean Reinstall Option.
      My Computer


  7. Posts : 2,685
    Windows 7 Ultimate x86-64
       #7

    Clean install. The Upgrade option should not even exist.
      My Computer


  8. Posts : 5
    windows 7 home premium
    Thread Starter
       #8

    Hello ,
    Well sure looks like this problem is being reported on google. Alot of people do not even know the problem exists
    and they do not even know they can generate a system health report

    Maybe that is why it's not as obvious to find many reports of this glitch, but hey ,
    you guys have been helpful in pointing out that a clean install is probably the only way to fix this.
    I have more than 100 programs to install , i guess i will be rebooting alot on the weekend

    thanks for your help

    Best Regards
    Tabooo
      My Computer


  9. Posts : 5
    windows 7 home premium
    Thread Starter
       #9

    Hello,
    Well just to give you some feedback, I performed a clean install and the problem is resolved.
    I was wondering though?? can i safely delete the Windows .old folder after retrieving what i need ??
    If so give me some feedback.

    Thanks for your help

    Best regards
    Tabooo
      My Computer

  10.    #10

    Yes, use Disk Cleanup.
      My Computer


 
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