Laptop doesn't turn on/charge anymore

Prince · 02 Feb 2010

Hi,

I'm having a common issue I would say. Last time I used my laptop was this afternoon to watch a short clip on youtube, I turned it off right after and I remember it was at 17%, although I have the power button to shut down right away. A few hours ago, I decided to turn it and and surprised I noticed it didn't turn on. I tried to plug my A/C adapter to charge it a couple of minute but the lightning light didn't even show up. I've google'd around and found a way to hard reset it ( Remove the battery/adapter/ hold the power button 30 sec) no success still. I'm wondering if it's either the adapter or the battery is dead, as I don't have any spare of both right now is there a way to confirm it?

Thanks.

Vino Rosso · 02 Feb 2010

Hi

There's usually a small light on the power adaptor... is it on? If not, it's probably dead. Try another main lead.
If the light is on, remove the battery from the laptop and connect the power adaptor. Does the laptop turn on?
If not, try the reset again.

Prince · 02 Feb 2010

Vino Rosso said:

Hi

There's usually a small light on the power adaptor... is it on? If not, it's probably dead. Try another main lead.
If the light is on, remove the battery from the laptop and connect the power adaptor. Does the laptop turn on?
If not, try the reset again.

Thanks for the answer, actually there's no light on from the adapter. I'm not even sure if this adapter has usually a light. Look like this.

http://www.laptop-battery.us/images/...Pin-inside.jpg

PS: Nothing boot up at all.

clunkfish · 02 Feb 2010

Is the lead from the wall to the power adapter good? Some things to check/try:

Does the lead from the wall to the power adapter have a fuse? If so, has that blown?
Is the wall outlet OK - do other things plugged in there work OK?
Have you a multimeter you can use to check that there is a voltage at the plug that comes out of the adapter?
You could also use the meter to check that mains voltage is being delivered to the adapter, but only if you know what you are doing and take appropriate precautions!!!

Vino Rosso · 02 Feb 2010

If there's a light, it'll be on the other side to the label. It'll be small and probably in one of the corners, usually near the DC output.

If you look at >this one< you can just see the small light at the far end of the adaptor.

Prince · 02 Feb 2010

Well, I'm coming back from Staples, the technician tech tried my laptop with a new adapter but it didn't turn on still ( With and without the battery). So he told me that my motherboard is over, would there be others possibilites?

Jonathan_King · 02 Feb 2010

Prince said:

Well, I'm coming back from Staples, the technician tech tried my laptop with a new adapter but it didn't turn on still ( With and without the battery). So he told me that my motherboard is over, would there be others possibilites?

There are other reasons why the battery might not charge.

The battery could be bad, and the power supply could also cause the issue.

I can't imagine why the motherboard would cause the issue.

Unfortunately, it is difficult to diagnose issues like this, without physically testing the hardware.

TheTeZ · 02 Feb 2010

sounds like my laptop right after a surge hit it.... nothing strange with the power going in, but i guess thats what surge protectors are for :-/

Prince · 02 Feb 2010

In fact, I actually think that it might be the battery, as mine didn't last for like more then 1h and a half. I'll try to get a spare battery. By the way it's a CQ50 104ca, are there others compatible batteries that I could use to try it on?

PS: I doubt it's the battery as the laptop would had turned on with the adapter in without the battery.

Gakinchi · 02 Feb 2010

Jonathan_King said:

Prince said:

Well, I'm coming back from Staples, the technician tech tried my laptop with a new adapter but it didn't turn on still ( With and without the battery). So he told me that my motherboard is over, would there be others possibilites?

There are other reasons why the battery might not charge.

The battery could be bad, and the power supply could also cause the issue.

I can't imagine why the motherboard would cause the issue.

Unfortunately, it is difficult to diagnose issues like this, without physically testing the hardware.

Otherwise it could've been a motherboard with it's own DC-jack in, integrated to the whole motherboard that could be defect. by the way open Poster, might I know what model it is? HP / Compaq / Packard Bell / Fujitsu etc?