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Windows 7 - QUICK HELP ASAP! (need to remove Security Tool in Win7) |
02-22-2010
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#1 | | Windows 7 Home Premium 32-Bit |
QUICK HELP ASAP! (need to remove Security Tool in Win7) ok i just got home and my moms desktop which i appeared to notice a security tool....AGAIN?!? i dealt with this in vista but this is just the start? with vista was wayyyyy worse but this is just the basic meaning i can open task manager and control panel...but i wanna get rid of it ASAP before it gets much worse like in vista (which caused me to wipe and install windows 7 on it). any suggestions this time? what can i do to permanantly remove it and have my moms desktop safe liek it was before the security tool virus?
please help me asap. thank you
| My System Specs | | System Manufacturer/Model Number Toshiba Satellite T115D-S1120 OS Windows 7 Home Premium 32-Bit CPU AMD Athlon™ Neo Processor MV-40 Memory 2GB DDR2 800MHz memory Graphics Card ATI® Radeon™ HD 3200 Monitor(s) Displays HD TruBrite® LED Backlit display Screen Resolution Supports 720p content, 1366x768 (HD), 16:9 aspect ratio Hard Drives 250GB HDD (5400rpm) Internet Speed Random speeds Other Info Toshiba Satellite T115D-S1120 Laptop |
02-22-2010
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#2 | | Windows 7 Professional x64 |
Not sure what you are talking about... is she infected with malware? If you suspect that to be the case, immediately download a copy of Malwarebytes and run a scan.
When you're all clean, install Microsoft Security Essentials, and use that for a security program. | My System Specs | | System Manufacturer/Model Number Custom OS Windows 7 Professional x64 CPU Intel i7 2600K OC'd @ 4620 MHz Motherboard Asus P8Z68-V Pro Memory 16GB GSkill Sniper 2133 Mhz (4x4GB) Graphics Card EVGA GeForce GTX 480 SuperClocked+ Sound Card Realtek High Definition Audio Monitor(s) Displays 2x Acer S273HLbmii 27" Screen Resolution 2 x 1920x1080 Keyboard Logitech MK320 (wireless) Mouse Logitech MK320 (wireless) PSU Corsair HW Series 750w (modular) Case Cooler Master HAF 932 Advanced Blue Edition Cooling CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans Hard Drives 64GB Crucial M4 SSD
Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM Internet Speed 30 Mb/s : 2 Mb/s |
02-22-2010
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#3 | | Windows 7 Home Premium 32-Bit |

Quote: Originally Posted by Jonathan_King Not sure what you are talking about... is she infected with malware? If you suspect that to be the case, immediately download a copy of Malwarebytes and run a scan.
When you're all clean, install Microsoft Security Essentials, and use that for a security program. well ima try that....so if i install malwarebytes, do i gotta uninstall mse? and also i think i got rid of it. i found the location of the file (took me the longest and manual way to get there (had 6 or 7 digit number) and i delete and it was in recyclle bin (and i had to find recycle bin manually through search since desktop has no icons since the virus) and then i delete shortcut in the reycle bin and erased recycle bin) now im scanning with mse and see if that can work but ima just instal malware bytes and try that. thanks | My System Specs | | System Manufacturer/Model Number Toshiba Satellite T115D-S1120 OS Windows 7 Home Premium 32-Bit CPU AMD Athlon™ Neo Processor MV-40 Memory 2GB DDR2 800MHz memory Graphics Card ATI® Radeon™ HD 3200 Monitor(s) Displays HD TruBrite® LED Backlit display Screen Resolution Supports 720p content, 1366x768 (HD), 16:9 aspect ratio Hard Drives 250GB HDD (5400rpm) Internet Speed Random speeds Other Info Toshiba Satellite T115D-S1120 Laptop |
02-22-2010
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#4 | | Windows 7 Professional x64 |
MSE is a good scanner, but I still recommend Malwarebytes for an on-demand scanner. You do not need to uninstall MSE to run Malwarebytes. | My System Specs | | System Manufacturer/Model Number Custom OS Windows 7 Professional x64 CPU Intel i7 2600K OC'd @ 4620 MHz Motherboard Asus P8Z68-V Pro Memory 16GB GSkill Sniper 2133 Mhz (4x4GB) Graphics Card EVGA GeForce GTX 480 SuperClocked+ Sound Card Realtek High Definition Audio Monitor(s) Displays 2x Acer S273HLbmii 27" Screen Resolution 2 x 1920x1080 Keyboard Logitech MK320 (wireless) Mouse Logitech MK320 (wireless) PSU Corsair HW Series 750w (modular) Case Cooler Master HAF 932 Advanced Blue Edition Cooling CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans Hard Drives 64GB Crucial M4 SSD
Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM Internet Speed 30 Mb/s : 2 Mb/s |
02-22-2010
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#5 | | Windows 7 Home Premium 32-Bit |

Quote: Originally Posted by Jonathan_King MSE is a good scanner, but I still recommend Malwarebytes for an on-demand scanner. You do not need to uninstall MSE to run Malwarebytes. too late...i already did LOL
but ima reinstall it. so yeah. and so far it scanned almost 60,000 objects and 1 infected. now i seen how the it can infect windows 7, ima install malwarebytes on my laptop (the one i own in my specs) | My System Specs | | System Manufacturer/Model Number Toshiba Satellite T115D-S1120 OS Windows 7 Home Premium 32-Bit CPU AMD Athlon™ Neo Processor MV-40 Memory 2GB DDR2 800MHz memory Graphics Card ATI® Radeon™ HD 3200 Monitor(s) Displays HD TruBrite® LED Backlit display Screen Resolution Supports 720p content, 1366x768 (HD), 16:9 aspect ratio Hard Drives 250GB HDD (5400rpm) Internet Speed Random speeds Other Info Toshiba Satellite T115D-S1120 Laptop |
02-22-2010
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#6 | | Windows 7 Ultimate 64 bit |
I would also recommend using these in conjunction with MSE and Malwarebytes for regular PC maintenance as well.
Spybot S&D
CCleaner
Auslogics disk defrager
Auslogics registry defrager
Adaware
Tuneup Utilities 2010 (paid subscription) | My System Specs | | System Manufacturer/Model Number Custom built OS Windows 7 Ultimate 64 bit CPU AMD Phenom II X4 940 Black Edition Motherboard Asus M4N78 Pro Memory GSkill 4 X 2 GB PC 8500 Graphics Card PowerColor Radeon HD 4870 512mb GDDR5 Sound Card On board VIA High Definition Audio Monitor(s) Displays Dual monitors: HP W1907 LCD 19" and Gateway HD Display 19" L Screen Resolution 1440x900 Keyboard Logitech G510 Mouse Razor DeathAdder PSU Ultra X4 750 watt fully modular Case Ultra E-Torque mid tower ATX Cooling Core-Contact 92 mm CPU Cooler Hard Drives Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB Internet Speed 50/5 Mbps UL/DL Other Info Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800 |
02-22-2010
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#7 | | Windows 7 Home Premium 32-Bit |
^^ thanks
well i did the scan with malwarebytes and out of 80k objects, 3 were infected and 1 of them was a registry file with the name of 6 or 7 digit numbers...around there. so now it just restarted and going to the desktop...and so far its...back to normal...thanks man. i appreciate for the help...you saved me 1 hour of reinstalling windows 7 XD
i had a trouble like this on vista but much worser...2nd time on the same desktop lol | My System Specs | | System Manufacturer/Model Number Toshiba Satellite T115D-S1120 OS Windows 7 Home Premium 32-Bit CPU AMD Athlon™ Neo Processor MV-40 Memory 2GB DDR2 800MHz memory Graphics Card ATI® Radeon™ HD 3200 Monitor(s) Displays HD TruBrite® LED Backlit display Screen Resolution Supports 720p content, 1366x768 (HD), 16:9 aspect ratio Hard Drives 250GB HDD (5400rpm) Internet Speed Random speeds Other Info Toshiba Satellite T115D-S1120 Laptop |
02-22-2010
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#8 | | Windows 7 Professional x64 |
Remember, after you remove the infection, use MSE for the main security program. Some also recommend running Malwarebytes weekly or however often sounds good to you. | My System Specs | | System Manufacturer/Model Number Custom OS Windows 7 Professional x64 CPU Intel i7 2600K OC'd @ 4620 MHz Motherboard Asus P8Z68-V Pro Memory 16GB GSkill Sniper 2133 Mhz (4x4GB) Graphics Card EVGA GeForce GTX 480 SuperClocked+ Sound Card Realtek High Definition Audio Monitor(s) Displays 2x Acer S273HLbmii 27" Screen Resolution 2 x 1920x1080 Keyboard Logitech MK320 (wireless) Mouse Logitech MK320 (wireless) PSU Corsair HW Series 750w (modular) Case Cooler Master HAF 932 Advanced Blue Edition Cooling CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans Hard Drives 64GB Crucial M4 SSD
Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM Internet Speed 30 Mb/s : 2 Mb/s |
02-23-2010
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#9 | | |
isn't it better to run this in safemode with networking to get the updates and a to get a thorough scan free of infected registry or startup files? that's what i was taught. i had to do this on my father inlaws pc about 5 hours ago. man was he freaking out. funny to watch though. | My System Specs | | System Manufacturer/Model Number me OS windows 7 premium x64 CPU amd phenomII x6 1090 @ 4.01 Motherboard asus m4a89gtd pro/usb3 Memory 8g ocz ocz platinum ddr3-2000 @2000 Graphics Card xfx 5830 Sound Card onboard Monitor(s) Displays 1 x acer al1706,1x viewsonic va902b, 1x dell e173fp Screen Resolution 3840x1024 PSU 750 corsair Case rosewill destroyer Cooling corsair h60 Hard Drives 1 sata 3.0g/s seagate 750gb
ocz vertex3 60 gb ssd x2 raid 1 Internet Speed 50 |
02-23-2010
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#10 | | Windows 7 Professional x64 |
Naw, I don't think it amounts to a hill of beans.
I could be wrong, but it can't hurt. | My System Specs | | System Manufacturer/Model Number Custom OS Windows 7 Professional x64 CPU Intel i7 2600K OC'd @ 4620 MHz Motherboard Asus P8Z68-V Pro Memory 16GB GSkill Sniper 2133 Mhz (4x4GB) Graphics Card EVGA GeForce GTX 480 SuperClocked+ Sound Card Realtek High Definition Audio Monitor(s) Displays 2x Acer S273HLbmii 27" Screen Resolution 2 x 1920x1080 Keyboard Logitech MK320 (wireless) Mouse Logitech MK320 (wireless) PSU Corsair HW Series 750w (modular) Case Cooler Master HAF 932 Advanced Blue Edition Cooling CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans Hard Drives 64GB Crucial M4 SSD
Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM Internet Speed 30 Mb/s : 2 Mb/s QUICK HELP ASAP! (need to remove Security Tool in Win7) problems? All times are GMT -5. The time now is 09:40 PM. |  |