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Windows 7: sfc /scannow found corrupt files but unable to fix.


25 Mar 2010   #1

Window 7
 
 
sfc /scannow found corrupt files but unable to fix.

So i booted up into safe mode and ran the CMD sfc /scannow, windows said they found corrupt files but they were unable to fix it , but my laptop is running fine ,should i do something about it or it is okay for it to show this message? please help .thanks.

These are the failed ones, can someone tell me what's wrong.

[spoiler]
2009-07-24 09:06:26, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2009-07-24 09:06:26, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2009-07-24 09:06:26, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6 [HRESULT = 0x80004005 - E_FAIL]
2009-07-24 09:06:26, Info CBS SQM: Failed to start always sample upload. [HRESULT = 0x80004005 - E_FAIL]
2009-07-24 09:06:26, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]


2009-07-24 09:06:32, Info CBS SQM: Failed to read RptTime time value from registry. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2009-07-24 09:06:32, Info CBS SQM: Failed to read RptCount count value from registry. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

[/spoiler]

They keep showing alot of the 0x80004005 code. but i have no idea. i just got this laptop like december, why is there a june log?


My System SpecsSystem Spec
.

25 Mar 2010   #2

 
 

Quote   Quote: Originally Posted by Zacharyishere View Post
So i booted up into safe mode and ran the CMD sfc /scannow, windows said they found corrupt files but they were unable to fix it , but my laptop is running fine ,should i do something about it or it is okay for it to show this message? please help .thanks.
What about running CHK DSK /r?
My System SpecsSystem Spec
25 Mar 2010   #3

Window 7
 
 

Quote   Quote: Originally Posted by motc7 View Post
Quote   Quote: Originally Posted by Zacharyishere View Post
So i booted up into safe mode and ran the CMD sfc /scannow, windows said they found corrupt files but they were unable to fix it , but my laptop is running fine ,should i do something about it or it is okay for it to show this message? please help .thanks.
What about running CHK DSK /r?
What's CHK DSK /r?
My System SpecsSystem Spec
.


25 Mar 2010   #4

Window 7
 
 

2010-03-25 21:43:14, Info CSI 00000195 [SR] Cannot repair member file [l:20{10}]"EncDec.dll" of Microsoft-Windows-TVEncDec, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2010-03-25 21:43:14, Info CSI 00000196 [SR] Cannot repair member file [l:20{10}]"EncDec.dll" of Microsoft-Windows-TVEncDec, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2010-03-25 21:43:14, Info CSI 00000197 [SR] This component was referenced by [l:238{119}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~x86~~6.1.7600.16385.Microsoft-Windows-Client-Features-Update"
2010-03-25 21:43:14, Info CSI 00000198 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"EncDec.dll"; source file in store is also corrupted
My System SpecsSystem Spec
25 Mar 2010   #5

Window 7
 
 

EncDec.dll this appears to be the problem. i've searched up on the two other code, one in for windows xp, i have no idea why i get it, the other one is for window updates error, but i update my windows fine. what exactly is EncDec.dll?
My System SpecsSystem Spec
25 Mar 2010   #6

 
 

Quote   Quote: Originally Posted by Zacharyishere View Post
Quote   Quote: Originally Posted by motc7 View Post
Quote   Quote: Originally Posted by Zacharyishere View Post
So i booted up into safe mode and ran the CMD sfc /scannow, windows said they found corrupt files but they were unable to fix it , but my laptop is running fine ,should i do something about it or it is okay for it to show this message? please help .thanks.
What about running CHK DSK /r?
What's CHK DSK /r?
CHK DSK find corrupt sectors and can fix those.

There is an easy way to run this.

  • Goto Computer, then right click on C and goto properties.
  • On the tools tab in the error checking section, click the button there.
  • on the next window, check both boxes and hit o.k.
  • you will get a prompt saying it cannot run when windows is running do you want to run the next time windows starts, say yes and then reboot the computer.
  • This can take a few minutes, or hours. Just as a warning. Hopefully that will help.
My System SpecsSystem Spec
25 Mar 2010   #7

Window 7
 
 

Can anyone tell me what's EncDec.dll? Do you guys have it in your system32?
My System SpecsSystem Spec
26 Mar 2010   #8

Window 7
 
 

hi any help please. i waited for 9 hours for a response.
My System SpecsSystem Spec
26 Mar 2010   #9

 
 

Quote   Quote: Originally Posted by Zacharyishere View Post
hi any help please. i waited for 9 hours for a response.
Did you run CHK DSK like I suggested?
My System SpecsSystem Spec
26 Mar 2010   #10

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Zacharyishere View Post
hi any help please. i waited for 9 hours for a response.
Please check the location of the member trying to help you. motc7 was hopefully sound asleep when you last posted. It's only 8.30 ish now so give him time for his first cup of coffee
Are you running Norton? If so this post may help throw some light on your problem.
False Detection - Packed.Generic.271 in encdec.dll... - Norton Community
My System SpecsSystem Spec
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 sfc /scannow found corrupt files but unable to fix.




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