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#1
Machine Won't Hibernate, Sleep or Shut down
Hello,
I had upgraded by laptop computer from windows vista to windows 7 about 3.5 months ago. My computer has been working fine until about 2-3 days ago when it stopped being able to hibernate, sleep or shut down. Whenever I try to sleep or hibernate my computer the screen goes black but the computer is still on. When I try to shutdown my computer it forever says on the "logging off" screen. I'm not very tech savvy so I have no idea what to do. Programs I try to install now won't work either. They just will not open. I tried to do a system restore but it won't let me do that either, saying that there's an error. I've tried uninstalling programs that I had installed in the past week as well as used CC cleaner to no avail. Someone please help! I will need step by step instructions as I am not that computer savvy. Thanks!