Windows 7: HELP REQUIRED PLEASE!! WIN 7 64 bit system

Have you tried updating DirectX?

Tried to zip the files using Winrar but have a message saying access is denied!

Please bear with me as i am a total Novice with these things as am sure you can tell..

I use my software but have never really touched on IT things before....

goto c:/windows/minidump... right click on the .dmp file... select send to .. select compressed zip folder ... attach it to next post.. hope this helps..

Hi, there are seven minidump files but constantly receive access denied when i try to compress them or even just one of them....

Take ownership of the files then try... Take Ownership Shortcut

The error during compression is most likely due to the fact that the location (c:\Windows ...) is not writable (UAC or Standard User).
Copy the minidump to your desktop and then compress it.

Installed take ownership and still nothing, wont allow access

Minidump files copied to desktop but still denying access for compression

Well that's odd .. may I suggest you use a location other than the C drive. Or use another zip utility.

The entire system has behaved oddly from day one! lol

I really need a break from this I think, have been working on it for 56 hours with only 3 hours sleep, i really would welcome any further suggestions, as i say there are seven minidump folders on there.... i also cant turn on windows defender, it says that i dont have the rights to???

Is there somewhere i should set up and confirm my administrator rights???

OK, did something with file sharing and it seems to have allowed me to compress, i will try and attach here