Sleep mode not working

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  1. Posts : 15
    windows 7 ultimate
       #1

    Sleep mode not working


    hello,

    i reformatted my computer from windows vista to windows 7 ultimate just 3 days ago. and i noticed that the "sleep" mode does not work.

    i selected the screen to turn off after 5 minutes with battery and charging, but it doesn't work, the screen is just always on...

    i also selected to sleep when i close the lid. but instead my computer just shuts down and next time when i start it on, it says that i have shut down the computer unexpectedly and needs to do a scan.

    please help!
      My Computer


  2. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #2

    sweetOCchick said:
    hello,

    i reformatted my computer from windows vista to windows 7 ultimate just 3 days ago. and i noticed that the "sleep" mode does not work.

    i selected the screen to turn off after 5 minutes with battery and charging, but it doesn't work, the screen is just always on...

    i also selected to sleep when i close the lid. but instead my computer just shuts down and next time when i start it on, it says that i have shut down the computer unexpectedly and needs to do a scan.

    please help!

    Hello !! Welcome to SF !!

    Lets see what is going on !!

    Start > CMD > Right Click and Run as administrator > powercfg -ENERGY

    The utility will take a while to generate the report, sometimes more than the 60 seconds it quotes you—but when it finishes you can open up the generated file in your browser or C:\Windows\system32\energy-report.html. Post us the Report !!

    Hope this helps,
    Captain
      My Computer


  3. Posts : 15
    windows 7 ultimate
    Thread Starter
       #3

    here it is


    Power Efficiency Diagnostics Report

    Code:
     
    Computer Name    JULIAZHU-PC
    Scan Time    2010-04-18T17:28:04Z
    Scan Duration    60 seconds
    System Manufacturer    Hewlett-Packard
    System Product Name    Pavilion dv2310ca (GA154UA#ABL)
    BIOS Date    11/22/2007
    BIOS Version    F.39
    OS Build    7600
    Platform Role    PlatformRoleMobile
    Plugged In    false
    Process Count    60
    Thread Count    745
    Report GUID     {016a7164-855e-49c4-86d3-c0b094641d15}
    Analysis Results
     
    Errors
     
    CPU Utilization:Processor utilization is high
    The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
    Average Utilization (%)    25.69
    Warnings
     
    Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
    The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    chrome.exe
    PID    828
    Average Utilization (%)    3.54
    Module     Average Module Utilization (%)
    \Users\Julia Zhu\AppData\Local\Google\Chrome\Application\4.1.249.1045\chrome.dll    1.28
    \SystemRoot\System32\win32k.sys    0.76
    \SystemRoot\system32\ntkrnlpa.exe    0.62
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    chrome.exe
    PID    3092
    Average Utilization (%)    2.16
    Module     Average Module Utilization (%)
    \Users\Julia Zhu\AppData\Local\Google\Chrome\Application\4.1.249.1045\chrome.dll    1.72
    \SystemRoot\system32\ntkrnlpa.exe    0.16
    \SystemRoot\System32\win32k.sys    0.13
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    SearchFilterHost.exe
    PID    3884
    Average Utilization (%)    2.09
    Module     Average Module Utilization (%)
    \Windows\System32\msxml3.dll    0.44
    \SystemRoot\system32\ntkrnlpa.exe    0.31
    \Program Files\Common Files\microsoft shared\Filters\offfiltx.dll    0.26
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    ekrn.exe
    PID    1748
    Average Utilization (%)    1.95
    Module     Average Module Utilization (%)
    1.21
    \SystemRoot\system32\ntkrnlpa.exe    0.31
    \SystemRoot\System32\Drivers\Ntfs.sys    0.10
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    wlmail.exe
    PID    4032
    Average Utilization (%)    1.94
    Module     Average Module Utilization (%)
    \SystemRoot\system32\ntkrnlpa.exe    0.48
    \Device\HarddiskVolume1\Program Files\Windows Live\Mail\uxcore.dll    0.34
    \SystemRoot\System32\win32k.sys    0.26
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    SearchIndexer.exe
    PID    3220
    Average Utilization (%)    1.72
    Module     Average Module Utilization (%)
    \SystemRoot\system32\ntkrnlpa.exe    0.30
    \Device\HarddiskVolume1\Windows\System32\esent.dll    0.26
    \Device\HarddiskVolume1\Windows\System32\tquery.dll    0.22
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    chrome.exe
    PID    3736
    Average Utilization (%)    1.57
    Module     Average Module Utilization (%)
    \Users\Julia Zhu\AppData\Local\Google\Chrome\Application\4.1.249.1045\chrome.dll    1.33
    \SystemRoot\system32\ntkrnlpa.exe    0.09
    \SystemRoot\System32\win32k.sys    0.04
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    SearchProtocolHost.exe
    PID    516
    Average Utilization (%)    1.23
    Module     Average Module Utilization (%)
    \SystemRoot\system32\ntkrnlpa.exe    0.40
    \SystemRoot\System32\ntdll.dll    0.13
    \Windows\System32\rpcrt4.dll    0.09
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    svchost.exe
    PID    3180
    Average Utilization (%)    1.10
    Module     Average Module Utilization (%)
    \Device\HarddiskVolume1\ProgramData\Microsoft\Windows Defender\Definition Updates\{7141978E-8239-4BE7-A4F4-7A493901E09E}\mpengine.dll    0.88
    0.06
    \SystemRoot\system32\ntkrnlpa.exe    0.06
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    msfeedssync.exe
    PID    2144
    Average Utilization (%)    0.92
    Module     Average Module Utilization (%)
    \Windows\System32\msxml3.dll    0.27
    \SystemRoot\system32\ntkrnlpa.exe    0.25
    \Device\HarddiskVolume1\Windows\System32\ntdll.dll    0.10
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    dwm.exe
    PID    1288
    Average Utilization (%)    0.89
    Module     Average Module Utilization (%)
    \Device\HarddiskVolume1\Windows\System32\nvd3dum.dll    0.43
    \Device\HarddiskVolume1\Windows\System32\dwmcore.dll    0.18
    \SystemRoot\system32\ntkrnlpa.exe    0.05
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    System
    PID    4
    Average Utilization (%)    0.75
    Module     Average Module Utilization (%)
    \SystemRoot\system32\ntkrnlpa.exe    0.54
    \SystemRoot\system32\halmacpi.dll    0.06
    \SystemRoot\System32\Drivers\cng.sys    0.02
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    svchost.exe
    PID    992
    Average Utilization (%)    0.46
    Module     Average Module Utilization (%)
    \SystemRoot\system32\ntkrnlpa.exe    0.18
    \Device\HarddiskVolume1\Windows\System32\esent.dll    0.13
    \Device\HarddiskVolume1\Windows\System32\ntdll.dll    0.03
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    lsass.exe
    PID    524
    Average Utilization (%)    0.44
    Module     Average Module Utilization (%)
    \SystemRoot\system32\ntkrnlpa.exe    0.26
    \Device\HarddiskVolume1\Windows\System32\rpcrt4.dll    0.07
    \Device\HarddiskVolume1\Windows\System32\ntdll.dll    0.04
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    GoogleDesktop.exe
    PID    2420
    Average Utilization (%)    0.36
    Module     Average Module Utilization (%)
    \SystemRoot\system32\ntkrnlpa.exe    0.18
    \Device\HarddiskVolume1\Windows\System32\ntdll.dll    0.05
    \Device\HarddiskVolume1\Windows\System32\rpcrt4.dll    0.03
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    WMIADAP.exe
    PID    4020
    Average Utilization (%)    0.33
    Module     Average Module Utilization (%)
    \SystemRoot\system32\ntkrnlpa.exe    0.16
    \Windows\System32\msvcrt.dll    0.02
    \Windows\System32\KernelBase.dll    0.02
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    explorer.exe
    PID    1376
    Average Utilization (%)    0.31
    Module     Average Module Utilization (%)
    \SystemRoot\System32\win32k.sys    0.09
    \SystemRoot\system32\ntkrnlpa.exe    0.05
    \Device\HarddiskVolume1\Windows\System32\usp10.dll    0.03
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    SynTPEnh.exe
    PID    2724
    Average Utilization (%)    0.27
    Module     Average Module Utilization (%)
    \SystemRoot\system32\ntkrnlpa.exe    0.05
    \SystemRoot\System32\win32k.sys    0.03
    \SystemRoot\system32\drivers\Wdf01000.sys    0.02
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    chrome.exe
    PID    2868
    Average Utilization (%)    0.25
    Module     Average Module Utilization (%)
    \Users\Julia Zhu\AppData\Local\Google\Chrome\Application\4.1.249.1045\chrome.dll    0.18
    \SystemRoot\system32\ntkrnlpa.exe    0.03
    \SystemRoot\System32\ntdll.dll    0.00
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    svchost.exe
    PID    952
    Average Utilization (%)    0.23
    Module     Average Module Utilization (%)
    \Device\HarddiskVolume1\Windows\System32\sysmain.dll    0.14
    \SystemRoot\system32\ntkrnlpa.exe    0.03
    \Device\HarddiskVolume1\Windows\System32\msvcrt.dll    0.01
    Information
     
    Platform Timer Resolution:Platform Timer Resolution
    The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
    Current Timer Resolution (100ns units)    156000
    Power Policy:Active Power Plan
    The current power plan in use
    Plan Name     OEM Power Saver
    Plan GUID    {a1841308-3541-4fab-bc81-f71556f20b4a}
    Power Policy:Power Plan Personality (On Battery)
    The personality of the current power plan when the system is on battery power.
    Personality     Power Saver
    Power Policy:Video Quality (On Battery)
    Enables Windows Media Player to optimize for quality or power savings when playing video.
    Quality Mode     Balance Video Quality and Power Savings
    Power Policy:Power Plan Personality (Plugged In)
    The personality of the current power plan when the system is plugged in.
    Personality     Power Saver
    Power Policy:Video quality (Plugged In)
    Enables Windows Media Player to optimize for quality or power savings when playing video.
    Quality Mode     Balance Video Quality and Power Savings
    System Availability Requests:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.
    USB Suspend:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.
    Battery:Battery Information
    Battery ID    Hewlett-Packard Primary
    Manufacturer    Hewlett-Packard
    Serial Number    
    Chemistry    LION
    Long Term    1
    Design Capacity    47520
    Last Full Charge    31946
    Platform Power Management Capabilities:Supported Sleep States
    Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
    S1 Sleep Supported    false
    S2 Sleep Supported    false
    S3 Sleep Supported    true
    S4 Sleep Supported    true
    Platform Power Management Capabilities:Adaptive Display Brightness is supported.
    This computer enables Windows to automatically control the brightness of the integrated display.
    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group    0
    Index    0
    Idle (C) State Count    1
    Performance (P) State Count    2
    Throttle (T) State Count    0
    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group    0
    Index    1
    Idle (C) State Count    1
    Performance (P) State Count    2
    Throttle (T) State Count    0
    Last edited by Brink; 21 Apr 2010 at 12:10. Reason: code box
      My Computer


  4. Posts : 15
    windows 7 ultimate
    Thread Starter
       #4

    so i have 1 error and 21 warnings? i just reformatted it...hmm please help me fix it! thanks so much!
      My Computer


  5. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #5

    I searched your model # & this is what I found:

    Processor & ChipsetProcessor ManufacturerAMDProcessor Type
    Turion 64 X2Processor ModelTL-52Processor Speed1.60 GHz Processor TechnologyAMD64 Technology | PowerNow Technology | HyperTransport TechnologyBus Speed1600 MHzL2 Cache1 MB Memory

    Standard Memory 1 GB Memory TechnologyDDR2 SDRAM

    Memory Card ReaderYesMemory Card SupportMemory Stick | Memory Stick PRO | xD-Picture Card | MultiMediaCard (MMC) | Secure Digital (SD) Card

    StorageHard Drive Capacity120 GB

    **********************************************

    Have you upgraded any of this, or is it basically correct ?
      My Computer


  6. Posts : 15
    windows 7 ultimate
    Thread Starter
       #6

    hey no, i upgrated my ram to 2 GB
    i went to my computer and right clicked on properties and here is what i found:

    processor: AMD TUrion (tm) 64X2 1.60 GHz
    installed memory (RAM): 2.00 GB (1.87 GB usable)
    System type: 32 bit operating system
    pen and touch: no pen or touch input is available for this display

    windows is activated
    product id:

    i'm not sure if any of that was useful but that's all i can find and i'm not sure what the storagehard drive is...

    thanks!
    Last edited by Brink; 21 Apr 2010 at 12:09. Reason: removed product id number
      My Computer


  7. Posts : 15
    windows 7 ultimate
    Thread Starter
       #7

    can someone help me solve this issue please?
      My Computer


  8. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #8

    sweetOCchick said:
    can someone help me solve this issue please?
    Hello !!

    Try this article and change the Power Plans Power Plan Settings - Change try with different Plan and see whether you having the same problem !! Also try this link Sleep and hibernation: frequently asked questions

    Hope this helps,
    Captain
      My Computer


  9. Posts : 66
    7 Home Premium x64
       #9

    Hey, I had the same problem after going from Vista to Seven. I figured out that my computer's hardware did not support S1? and S2? sleep. To use sleep I had to go to the power settings and within the plans enable 'Hybrid Sleep', after this it sleeps perfectly. Your problem sounded exactly the same as mine, so hopefully this works for you to.

    Tim
      My Computer


  10. Posts : 15
    windows 7 ultimate
    Thread Starter
       #10

    Capt.Jack Sparrow:
    i tried all those steps but didn't do anything...i went to hp chat support and the person told me to change some settings in the advanced power options. he told me to change under "power buttons and lid" to "do nothing" and "hard disk" to "never" and that didn't work either!! and this morning windows action center told me to download some chipset and media driver so i did those...still nothing...!!! this is really stressing me out

    205tim:
    thanks for your reply i will def try that tonight. because i noticed only after the lid is closed for a long time, the computer shuts down by itself so i will try that when i sleep and hopefully in the morning i will wake up to a a working computer.. fingers crossed!
      My Computer


 
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