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#11
If safe mode works, it will give us a handle on the cause. Good luck, till we meet, again.
Trust me and Gregg on this one, go with Security Essentials. Its free and made just for Windows. Use in conjuction with malwarebytes.
http://www.microsoft.com/Security_Essentials/
http://www.malwarebytes.org/mbam.php
Thanks Greg and Rich!!!
You saved me some money on this, since I just renewed my McAfee subscription, so it is still within the refund period. Thank you so very much!!! Just one question, in what order should I remove McAfee? I was thinking this would be the best:
1. Remove with Programs & Features > Uninstall
2. Run MCPRT (McAfee Product Removal Tool)
3. Run Revo Uninstaller
Or is there a better, more efficient way?
If you run Uninstall first, Revo will not work. You have to run Revo and it will run the Windows Uninstaller. Then ignore the prompt for Restart, click Next on Revo and it will cue up bolded Registry items and files for you to Delete. Make sure you click Delete after choosing only the bolded items.
You could then run the McAfee tool to clean up anything left.
Others may know the best way to remove McAfee as I have only used Revo, but it found a ton of Reg keys and Files left behind after Uninstall.
Last edited by gregrocker; 04 Jul 2010 at 01:56.
I tell posters to use Revno, I think it is great. But when a company has a specific tool, I think that is the best way to go. I would try the uninstall tool to clean it up. Maybe ccleaner, also.
POSSIBLY in the case of this poster, since it was just installed an System Restore may be best.
To the original poster, If just installed, uninstall with System Restore, I think that is the best, the cleanest and no leftover remnants.
revo is a good bet especially with removing mcafee. it helped me remove a damaged mcafee installation.
my 2 cents: security essentials isnt all that its cracked out to be. i got a nasty google redirect virus under its watch. if i were you, i'd do some research on whats best out there.