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Windows 7: Computer locks up after auto-sleep.

03 Jul 2010   #1

Windows 7
 
 
Computer locks up after auto-sleep.

System:

http://secure.newegg.com/WishList/Pu...umber=13162905

Well if you read my other thread I was chock full of problems but luckily I have solved most of them by using a new Windows 7 CD. With the exception of one BSOD so far, the only bug I have left to diagnose is my computer locking up after the auto-sleep from being idle.

The interesting thing is, I can hibernate my computer manually and bring it out without issue. But if I let it sit for the designated time to make it sleep, I can't bring it out. What it will do is it will show the desktop and everything I had on it before, but I can't move my mouse. If I press the Windows key then my start button lights up but nothing happens, and I can alt tab a couple of times before that stops responding. Eventually I have to force restart, which lets it go through the revive process once more (freezes on a black screen with a blinking _ symbol), and then after one more restart it lets me delete the restore data and start over.

Just a brief recap: memtest86+ complete no errors over 3 passes, MHDD completed on hard drive no errors with good SMART scan, prime95 completed no errors.

Thoughts?

PS While writing this up, my antivirus crashed and stopped responding. Guess my problems are far from over. Sigh. Also I guess the log files it creates are only available while the error window is still open. I looked at them, clicked out of the error, and they were gone. If it happens again I'll post their errors.

For information on my past problems that quite probably are still at fault here is my old thread: Bootup hangs on post screen.

My System SpecsSystem Spec
.

03 Jul 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by NonMagical View Post
System:

Newegg.com - Once You Know, You Newegg

Well if you read my other thread I was chock full of problems but luckily I have solved most of them by using a new Windows 7 CD. With the exception of one BSOD so far, the only bug I have left to diagnose is my computer locking up after the auto-sleep from being idle.

The interesting thing is, I can hibernate my computer manually and bring it out without issue. But if I let it sit for the designated time to make it sleep, I can't bring it out. What it will do is it will show the desktop and everything I had on it before, but I can't move my mouse. If I press the Windows key then my start button lights up but nothing happens, and I can alt tab a couple of times before that stops responding. Eventually I have to force restart, which lets it go through the revive process once more (freezes on a black screen with a blinking _ symbol), and then after one more restart it lets me delete the restore data and start over.

Just a brief recap: memtest86+ complete no errors over 3 passes, MHDD completed on hard drive no errors with good SMART scan, prime95 completed no errors.

Thoughts?

PS While writing this up, my antivirus crashed and stopped responding. Guess my problems are far from over. Sigh. Also I guess the log files it creates are only available while the error window is still open. I looked at them, clicked out of the error, and they were gone. If it happens again I'll post their errors.

For information on my past problems that quite probably are still at fault here is my old thread: Bootup hangs on post screen.

Just a FYI. 3 passes is barely half of what is normally advised for memtestx86
My System SpecsSystem Spec
03 Jul 2010   #3

Windows 7 Ultimate 32 bit
 
 

I concur with ZigZag. It should be at least five passes and I usually recommend seven passes.
My System SpecsSystem Spec
.


03 Jul 2010   #4

Windows 7
 
 

Noted. I'll let memtest run all night tonight.

Little update: While in the shower this showed up. This is the 2nd time I have received this message and it must clearly mean my HDD is the culprit... Right?


Attached Images
 
My System SpecsSystem Spec
04 Jul 2010   #5

Windows 7 Ultimate 32 bit
 
 

That certainly makes it highly suspect. Back up your data ASAP. Then try chkdsk.

Quote:
CHKDSK /R /F:
Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.

Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Windows 7) (winlogon for XP).

Copy/paste the results into your next post.
After you run chkdsk, go to your hard drive manufacturer's website and find the hard drive tool for your hard drive; download and run it. Post these results.
My System SpecsSystem Spec
05 Jul 2010   #6

Windows 7
 
 

Quote:
Checking file system on C: The type of the file system is NTFS. A disk check has been scheduled. Windows will now check the disk. CHKDSK is verifying files (stage 1 of 5)... 97536 file records processed. File verification completed. 66 large file records processed. 0 bad file records processed. 0 EA records processed. 44 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)... 138382 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)... 97536 file SDs/SIDs processed. Cleaning up 224 unused index entries from index $SII of file 0x9. Cleaning up 224 unused index entries from index $SDH of file 0x9. Cleaning up 224 unused security descriptors. Security descriptor verification completed. 20424 data files processed. CHKDSK is verifying Usn Journal... 37588640 USN bytes processed. Usn Journal verification completed. CHKDSK is verifying file data (stage 4 of 5)... 97520 files processed. File data verification completed. CHKDSK is verifying free space (stage 5 of 5)... 232113592 free clusters processed. Free space verification is complete. CHKDSK discovered free space marked as allocated in the master file table (MFT) bitmap. CHKDSK discovered free space marked as allocated in the volume bitmap. Windows has made corrections to the file system. 976657407 KB total disk space. 47923492 KB in 76725 files. 49040 KB in 20425 indexes. 0 KB in bad sectors. 230503 KB in use by the system. 65536 KB occupied by the log file. 928454372 KB available on disk. 4096 bytes in each allocation unit. 244164351 total allocation units on disk. 232113593 allocation units available on disk. Internal Info: 00 7d 01 00 8a 7b 01 00 92 ca 02 00 00 00 00 00 .}...{.......... 74 01 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 t...,........... 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ Windows has finished checking your disk. Please wait while your computer restarts.
There are the details from the chkdsk.

I've tried running the Samsung HDD diagnostic utility a few days ago (my HDD is Samsung) but it was failing to start for some reason. It was booting up but then saying I didn't have enough memory to do it. I'll try again tonight and post the results of it.

By the way the hard drive failure that was popping up has started popping up roughly every 20 minutes now. So much that I actually disabled it from notifying me so I could still use my computer for the time being.
My System SpecsSystem Spec
05 Jul 2010   #7

Windows 7 Ultimate 32 bit
 
 

Thanks for reporting back with the results. It looks like your HD is OK and and free space allocation problems have been repaired.

Try again to run the Samsung diagnostic program. Then run memtest for at least seven passes. Post back and we will go from there.
My System SpecsSystem Spec
15 Jul 2010   #8

Windows 7
 
 

I had the same problem, it turns out the hard drive was going into some sort of energy saver mode (one of these WD Green things) and it would'nt wake when the computer woke. I adjusted the power settings for the HD and it is all good. I went to control panel/power options/change plan settings/change advanced power settings/hard disk/turn off hard disk after___ and set it at 120 minutes. The HD error problem, I don't have a clue.
My System SpecsSystem Spec
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 Computer locks up after auto-sleep.




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