| Windows 7: W7 Home Premium Freeze/Not Responding ALL programs |
04 Jul 2010
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#1 | | |
W7 Home Premium Freeze/Not Responding ALL programs My Windows 7 Home desktop is only 6 months old. About 3 weeks ago, it started freezing progams with the message of (Not Responding). They would remain frozen anywhere from 10 seconds to 5 minutes. During this time, the mouse is NOT frozen and am able to select other windows and start menu, but if selecting another program or window typically has a the same delay/freeze/no operation (if opening new program, etc). Also, the CTL+ALT+DEL is either non-functional during this time, or is just as delayed as the programs currently frozen. The Task Manager will finally appear, but this is after the other open programs have unfrozen, as well.
So far, I have done the following:
> Ran the desktop in CLEAN BOOT - no effect
> Retored the desktop back to a previous date before the problem began - no effect
> Reset the desktop back to Factory Default - no effect
> Only have one (1) AV program (MS Security Essentials)
> I have opened the Device Manager, selected and updated all drivers of devices installed. All said were up-to-date. I then uninstalled and re-installed my graphics driver (just to see) - no effect
> I have set the Power Option to HIGH PERFORMANCE as I have heard others claim this fixed their problem - no effect
> I have taken the desktop to my retailer who checked for Hardware/Software conflicts/issues - no issues were found.
> I have turned off the Aero effect. Set back to Windows 7 Basic. - no effect
> I have completed and continue to be up-to-date with Windows Update - no effect
I'm sure there is more I have already tried, but am probably drawing a blank at this point.
My major question is -- why did the desktop run fine for 6 months, then all of a sudden have these issues? If it was something I had installed, downloaded or had a virus/malware, it would have been wiped during the re-install of the OS and/or the support technicians would have found issues left behind (is what they claimed).
Anyone have any resolutions/suggestions besides what I have already mentioned above?
Thanks | My System Specs |
| System Manufacturer/Model Number Gateway OS W7 Home Premium |
04 Jul 2010
|
#2 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
Sounds like memory.
Download and use this for 6 runs. If you can check each ram stick separately Guide to using Memtest86+ | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
15 Aug 2010
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#3 | | |
It isn't memory. I only need 512 mb, as I don't do any more now than 10 years ago. In terms of multitasking. But the computer came with 4 GB, and a large graphics card I don't use. I am not a gamer. The problem started today. It is like a beached whale, everything is not responding but if I let it go, it probably will after 5 minutes. It acts like memory, but that seems impossible.
Itunes doesn't need that much to operate, and it won't run right with nothing else even running. | My System Specs | | System Manufacturer/Model Number HP G60 OS Windows 7 Memory 4 GB Hard Drives 250 GB |
15 Aug 2010
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#4 | | |
If one app hangs while all others work, thread 0 in that app is blocked (on something), which causes the UI to no longer respond to mouse events, repaint requests, etc., which makes it appear hung (it's still running, but the thread that's running the message pump for that process that handles all of these sorts of events is waiting on something else, so it can't handle any more updates until that "something else" finishes and unblocks thread 0). What you want to do in that case is to open task manager, find the application that is hung on the "applications" tab, and right-click it and select "go to process". This will take you to the "processes" tab, with a particular .exe highlighted (the one that corresponds to the hung application). Right-click on that .exe in the list, and select "create dump file" to dump the hung process out to a .dmp file in your %tmp% directory. Compress that file and then upload it somewhere we can all download it, and we can probably give you some insight as to what's happening. Again, if it's just one app is hung, while all others running while this app is misbehaving continue to work just fine, the likelihood this is a hardware problem is nil. Get a dump, and we can very likely tell you what is happening. | My System Specs | | System Manufacturer/Model Number HP Z400 workstation OS Windows Server 2008 R2 CPU Intel Xeon 3550 @3.06GHz Motherboard HP Memory 16GB DDR3 Graphics Card Nvidia Quadro 600 Sound Card Realtek ALC262 Monitor(s) Displays 2x Hanns-G HG281 Screen Resolution 1920x1200 Keyboard Microsoft Natural Ergonomic Keyboard 7000 Mouse Microsoft Intellimouse Explorer 3.0 PSU HP Case HP Hard Drives 1x Samsung 160GB SSD
2x WD 1TB (RAID1) |
15 Aug 2010
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#5 | | |
On mine the Task Manager also fails to respond. | My System Specs | | System Manufacturer/Model Number HP G60 OS Windows 7 Memory 4 GB Hard Drives 250 GB |
15 Aug 2010
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#6 | | Win7 x 6 PC's California, Florida, Boston |
Did you actually test the memory, which is the only way to know for sure?
If you don't want to download and burn to CD the superior memtest86 to run 5-6 passes, then use the built-in Windows Memory Diagnostic Test. Memtest86 - Download Page.URL
It sounds to me like you need a clean reinstall of a bloated corrupted factory OEM install. Do you have the install DVD or can you borrow one for your version to clean install using Product Key on the COA sticker attached to machine? Clean Install Windows 7 - Windows 7 Forums.URL
Until you are ready to do that, run sfc /scannow as Administrator by typing CMD in Start search box then rightclick result at top to Run As Admin, type sfc /scannow into box.
Next consider a Repair Install - Windows 7 Forums.URL | My System Specs | | |
15 Aug 2010
|
#7 | | |
I bought Windows 7 about 6 months ago to upgrade over the Vista. Sadly, it sucks the same as Vista. I heard it was like XP, and that is not the case. Anyway, I reinstalled Windows 7 without updates. I read the security features were holding it up, and I did a huge download at Microsofts suggestion on security. The memo said it was holding things up to check. Whatever the deal, it is working. Also, I couldn't restore to an earlier point. It said I had no restore point. | My System Specs | | System Manufacturer/Model Number HP G60 OS Windows 7 Memory 4 GB Hard Drives 250 GB |
15 Aug 2010
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#8 | | Win7 x 6 PC's California, Florida, Boston |
An Upgrade over Vista is an inferior install which imports any corruption from Vista. You need to clean reinstall. | My System Specs | | W7 Home Premium Freeze/Not Responding ALL programs problems? All times are GMT -5. The time now is 09:55 PM. | |