please help me my desktop not load


  1. ali131025
    Posts : 4
    7
       New #1

    please help me my desktop not load


    I always boot the system and load normally but now when turn on the system not load normally and only i see my document and black screen in screen i send my desktop and screen photo please help me what happened to my windows
    Attached Thumbnails Attached Thumbnails please help me my desktop not load-11.jpg  
      My Computer
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  3. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #2

    Do this, from a date a few days before the problem started
    System Restore
      My Computer
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  4. ali131025
    Posts : 4
    7
    Thread Starter
       New #3

    i do the system restore but my problem not fixed i have the problem
      My Computer
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  6. Lomai
    Posts : 1,158
    Win7 HP (x64)/Win7 Ultimate (x64)
       New #4

    hi ali

    Welcome to Seven Forums :)

    Have a look at this link

    Regards
      My Computer
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  7. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #5

    If the above does not work, tell me if it works in safe mode

    Also

    Run an antivirus scan

    Download and run malwarebytes.
      My Computer
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  8. ali131025
    Posts : 4
    7
    Thread Starter
       New #6

    richc46 said:
    If the above does not work, tell me if it works in safe mode

    Also

    Run an antivirus scan

    Download and run malwarebytes.
    no not work in safe mode also not work and i have end update of nod32 antiwirus
      My Computer
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  10. Tews
    Posts : 11,840
    64-bit Windows 8.1 Pro
       New #7

    Try performing a repair install ... This will show you how to do a repair upgrade install to fix your currently installed Windows 7 and preserve your user accounts, data, programs, and system drivers.

    Repair Install
      My Computer
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  11. ali131025
    Posts : 4
    7
    Thread Starter
       New #8

    Lomai said:
    hi ali

    Welcome to Seven Forums :)

    Have a look at this link

    Regards
    i cant reach any thing in desktop my is black and mouse & keyboard not work in black desktop cant reach run start programs and any other things only and only when loggin on i access to my document
      My Computer
    Quote Quote

 

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