Help me please, my PC is breaking up on me.

Dear members,

Since 2 weeks after I formatted my PC (after formatting my PC 2 times whilst having the same issues, that I will point out later) I have several crashes, booting issues, BSOD's and hardware-display problems.

Summary of problems:

• Windows boots up after two times (first time screen becomes black after a few seconds after logging in)
• Windows boots after hard reboot
• Windows get's a BSOD after the first boot (0x0000003b stop message)
• System classification shows absolutely no hardware or any ratings
• Windows device manager shows absolutely no hardware devices
• The devices and printers page only shows printers, but no device (such as keyboard etc..)
• Google chrome crashes after half a minute or so (shockwave player error)

What I´ve tried to solve the problem:

• Downclock my cpu to standard
• Changed power scheme to performance
• Memtest (64-bit)
• Uninstalled and reinstalled my videocard drivers (after reinstalling drivers, videocard is not recognised, so now I'm stuck at max 1024x768 resolution setting)
• Run a thorough and full system scan with an up-to-date Norton 360 virusscanner
• Reset BIOS

Can anyone help me, please?
I have worked hard in order to buy this PC.
It would be a pity if all that hard work would be for nothing.
I'd appreciate all the help I can get from you guys.

Thanks in advance.

I've atached the dump files as a .zip file:

Hi,

Please follow these instructions: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

Attach the .zip file to your next post in this thread.

Regards,
Reventon

Thnx, I've posted the dumpfiles. I'm really stressed out right now, can anybody help me with this issue?

Hello ! Welcome to SF !

Seems like few things are going on with the PC. First uninstall DAEMON Tools Lite since it notorious for BSOD. Also lot of crashes with svchost.exe with Sysmain usually used by Internet security. I would recommend to uninstall Norton 360 for few days. Make sure you run the Removal Tool Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

Run a Hardware Diagnostic (Memory and Hard Drive) follow this link for instructions Hardware Diagnostic !! « Captain Debugger

Update the Following Drivers


Follow this link Driver Troubleshooting !! « Captain Debugger

Hope this helps,
Captain

Thank you very much for your advice Mr. Sparrow ;D,

I've removed Norton 360 (with the removal tool) and I've uninstalled Deamon tools lite.
Initially I thought my PC was fixed (because it was showing healthy signs, such as: booting up after 1 time and no BSODS), but after a few days I kept getting lots of BSODS.

Hereby I enclose my updated dumpfiles:

Update ESET to the latest version. A free upgrade for paid users.

Remove Daemon Tools Lite. It uses a driver, SPTD.sys, that causes crashes.

When you are done, remove SPTD completely with this tool: DuplexSecure - Downloads

Uninstall TuneUp Utilities, as it has been nown to cause crashes.

Update your ATI drivers to the latest version: Graphics Drivers & Software

...Summary of the Dumps:

Hi guys,

I have tried everything you suggested me to do, but I still keep getting those effin BSOD's.

Since a few days after doing what Jonathan_King suggested to do, I am being bugged frequently with the Memory_Management BSOD.

Does it have to do with faulty memory?

Here are my motherboard, cpu and memory specs:

Motherboard:

MSI H55-E33:

Socket
1156

Processor
Intel® Core™ i7 8xx (Lynnfield), Intel® Core™ i5 7xx (Lynnfield), Intel® Core™ i5 6xx (Clarkdale), Intel® Core™ i3 5xx (Clarkdale)
max. 95 Watt TDP

Chipset
Intel® H55 Express

Slots
PCI (32 Bit) 1
ondersteunt 33 MHz (5 Volt), 33 MHz (3,3 Volt)
PCIe 2.0 x1 1
PCIe 2.0 x16 1

Doorvoersnelheid
2500 MT/s

Formfactor
µATX

Voeding
ATX12V 2.2 (24-polig + 4-polig)

Geheugen
Maximaal 16384 MB
Type SDRAM-DDR3
Sloten 4 x DDR3
Standaarden DDR3-1066, DDR3-1333, De kloksnelheid van het geheugen is afhankelijk van de geheugencontroller in de processor.
ECC-geheugen wordt ondersteund Nee
Registered-geheugen wordt ondersteund Nee
Fully Buffered vereist Nee

Aansluitingen
1 x PS/2 muis
1 x PS/2 toetsenbord
1 x 4pin PWM koeler
2 x 3pin koeler

IDE-Controller
Type IDE
Aansluitingen intern 1 x 40-polig
Protocollen Ultra DMA/133
Max. transferrate 133 MBps
Chip JMB363
Max. apparaten 2
Kanalen 1
RAID Level JBOD

SATA-Controller
Type Serial ATA
Aansluitingen intern 6 x Serial-ATA
Protocollen Serial ATA/300
Max. transferrate 300 MBps, 3,0 Gbps
Chip Intel® H55 (PCH)
Max. apparaten 6
Kanalen 6

USB-Controller
USB-Controller
Type USB 2.0
Aansluitingen extern 6 x USB-A
Protocollen USB 2.0
Max. transferrate 60 MBps
Max. apparaten 127
Kanalen 1

Onboard VGA
Grafische chip
Type Intel® HD Graphics
Shader Model 4.0
DirectX Versie 10.0
Geheugen
Capaciteit gebruikt tot 1.759 MB van het RAM-geheugen als shared geheugen
MPEG2
Weergave Ja
Encoding Nee
Directe aansluitingen
1 x HDMI ( 1.3a )
1 x DVI-D Uitgang
1 x VGA Uitgang

Onboard Sound
Chip Realtek ALC889
Ingangen
1 x Line-In
1 x microfoon
Uitgangen
4 x Line-Out
Kanalen
tot en met 8 x analoog

LAN
Omschrijving Realtek RTL8111DL
Aansluitingen
1 x RJ-45 (LAN)
Transferrate
LAN 10/100/1000 Mbps
________________________________________________________________________________________

Cpu:


Intel® Core™ i3-530:

Modelnaam
Clarkdale

Kloksnelheid
2x 2933 MHz

Level 1 Cache
2x 64 KB

Level 2 Cache
2x 256 KB

Level 3 Cache
4096 KB

Instructieset
MMX, SSE, SSE2, SSE3, SSE 4.1, SSE4.2, Intel 64

Bussnelheid
2500 MT/s (HyperTransport)

Geheugen Controller
Soorten geheugen DDR3-800, DDR3-1066, DDR3-1333
Geheugenkanalen 2
ECC-geheugen wordt ondersteund Nee
Registered-geheugen wordt ondersteund Nee
Fully Buffered vereist Nee

Core
Clarkdale, 32 nm

Max. Stroomverbruik
73 Watt

Bouwvorm
FC-LGA4

Socket
1156

Koeler
Bevestiging voor ATX Mainboards
Aansluiting 4 pins PWM fan-connector
____________________________________________________________________________________________

Memory:

GeIL 4 GB DDR3-1333 Kit:

Totaalcapaciteit
4096 MB

Aantal modules
2

Bouwvorm
DIMM

Type
SDRAM-DDR3

Standaard
DDR3 - 1333 (PC3 - 10600)

Timings
CAS Latency (CL) 9
RAS-to-CAS-Delay (tRCD) 9
RAS-Precharge-Time (tRP) 9
Row-Active-Time (tRAS) 24

Aansluiting
240-Pin

Organisatie

Spanning
1,5 Volt

Spanningsbereik
vanaf 1,5 Volt tot 1,5 Volt

----------------------------------------------------------------------------

Corsair XMS3 4GB DDR3-1333 CL9 kit:

Totale capaciteit 4 GB
Type geheugen DDR3
Opgegeven klokfrequentie 1333 MHz
Type module DIMM
Kit van meerdere modules
Capaciteit per module 2048 MB
Opgegeven CAS latency 9
Opgegeven voltage 1,5 V
Heatspreader
Heatpipe koeling
Waterkoeling mogelijk
Fan montage mogelijk
EPP / nVidia SLI Memory ondersteuning
XMP ondersteuning
ECC
Registered

Thanks in advance.
_____________________________________________

Update:

I started the verifier.exe, and after the reboot I got the following BSOD:

Please follow the BSOD instructions again: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

Hey guys,

First of all, my apologies for responding so late.
After doing everything you said, I'm still being bombarded with these BSOD'S.
I still get a BSOD after I boot first time (after approximately 12 hours), but for me it's an enigma that my computer boots up and works perfectly after the second boot.

I've enclosed the latest dumpfiles and health report.
Thanks in advance.

I wonder if ESET is causing the problem, as one dump blamed it.

Update to the latest version: Best Free Antivirus Software Trial: Free Home, Business and Gaming Download from ESET

Update MagicDisc: Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

Strangely, the msinfo32 file was not saved in the report. In your next post, could you upload it manually?

JK said:

Enter msinfo32.exe into the start menu, and press enter. Go to File>Save, and save a copy on your desktop. Right-click on it, and select Send to>New compressed folder. Then attach the file to your next post.

Click to expand...

RAM is most likely the cause here. When you say "after approximately 12 hours", you mean the computer has been off for that long, right?

...Summary of the Dumps:

Tnx for the response,

Even before I installed ESET, I still got BSOD'S, I've updated Magicdisk also.
When my pc is turned off for twelve hours, the "cycle of death" starts all over again.

I've enclosed the msinfo32 file.
Thnx in advance

I agree, it sounds like a RAM issue to me. Try running Memtest immediately after the machine has been off for 12 hours.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Ok thanks, I'll try to publish the results of the memtest as soon as possible .

I also have a request/question.

What if the problem is faulty RAM memory?
Judging my motherboard and cpu specs, can you help me with choosing memory that isn't faulty.

If the problem is actually bad DIMMS, all you can do is RMA them.

Here's some good RAM: Newegg.com - Crucial 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10600) Dual Channel Kit Desktop Memory Model CT2KIT25664BA1339