[I posted this earlier in the Crashes and Debugging section, but we think this is a hardware problem:]
Hey there,
I recently upgraded my notebook hard drive from a Western Digital WD2500BEVT 250GB to a SAMSUNG Spinpoint M7E HM641JI 640GB hard drive (and "cloned" from the old to the new). The only problem since the switch is when I resume from sleep mode. My laptop goes into sleep mode fine, but upon resuming, it correctly shows the log-in screen (there is a password on my account) for a few seconds, then proceeds to show a BSOD ***STOP 0x000000F4. Upon restart (I am forced to press the power button), the computer shows the error recovery, unexpected shutdown screen. I have looked in my minidump file folder, but no recent dumps show up, so I am not attaching the file. The event logger shows many errors, including Kernal-Power event ID 41.
I have tried playing with the sleep settings (hybrid sleep, etc.) in the Advanced Power Settings with no luck. Drivers are all up-to-date. With my old drive, the moment I woke the computer from sleep, I would be able to log-in and resume where I left off almost instantly.
I attached the Event Viewer log in a .zip file, if that would help somehow.
Windows 7 Ultimate x64 Retail
Hardware and computer approx. 2 years old (Samsung HDD is new)
Last OS installation approx. 6-8 months ago (Old HDD was "cloned" to the new 640GB HDD)
System Health Report passed with no errors
Gateway T-6836 Laptop
Intel GM965 chipset
Intel Core 2 Duo T5750 @ 2.00 GHz
4GB Memory
Intel Graphics Media Accelerator X3100
Thanks,
Shane
Hey there,
I recently upgraded my notebook hard drive from a Western Digital WD2500BEVT 250GB to a SAMSUNG Spinpoint M7E HM641JI 640GB hard drive (and "cloned" from the old to the new). The only problem since the switch is when I resume from sleep mode. My laptop goes into sleep mode fine, but upon resuming, it correctly shows the log-in screen (there is a password on my account) for a few seconds, then proceeds to show a BSOD ***STOP 0x000000F4. Upon restart (I am forced to press the power button), the computer shows the error recovery, unexpected shutdown screen. I have looked in my minidump file folder, but no recent dumps show up, so I am not attaching the file. The event logger shows many errors, including Kernal-Power event ID 41.
I have tried playing with the sleep settings (hybrid sleep, etc.) in the Advanced Power Settings with no luck. Drivers are all up-to-date. With my old drive, the moment I woke the computer from sleep, I would be able to log-in and resume where I left off almost instantly.
I attached the Event Viewer log in a .zip file, if that would help somehow.
Windows 7 Ultimate x64 Retail
Hardware and computer approx. 2 years old (Samsung HDD is new)
Last OS installation approx. 6-8 months ago (Old HDD was "cloned" to the new 640GB HDD)
System Health Report passed with no errors
Gateway T-6836 Laptop
Intel GM965 chipset
Intel Core 2 Duo T5750 @ 2.00 GHz
4GB Memory
Intel Graphics Media Accelerator X3100
Thanks,
Shane
Attachments
My Computer
At a glance
Windows 7 Ultimate x64Intel Core 2 Duo T5750 @ 2.00 GHz4GBIntel Graphics Media Accelerator X3100
- Computer Manufacturer/Model Number
- Gateway T-6836 Notebook
- OS
- Windows 7 Ultimate x64
- CPU
- Intel Core 2 Duo T5750 @ 2.00 GHz
- Motherboard
- Intel GM965 chipset
- Memory
- 4GB
- Graphics Card(s)
- Intel Graphics Media Accelerator X3100
- Monitor(s) Displays
- 14.1-inch Ultrabright™ WXGA TFT display (1280 × 800)
- Hard Drives
- Upgraded to SAMSUNG Spinpoint M7E HM641JI 640GB 5400 RPM
from Western Digital WD2500BEVT 250GB