Adobe CS3 disk not reading at all on my windows 7 home premium 64bit

O

ousleyphotograp

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Hello, I just bought a brand new toshiba satilite laptop computer. It is running windows 7 home premium 64bit. I have 3g ram, 500g hd, a blu ray player and all that good stuff. The Adobe CS3 disk will not read at all. I go to the Start menu and open it and the dvd rom isnt even showing a disk in it at all!

I need help from someone who knows how to fix it. Please if you dont know for sure dont post anything. A lot of these forums get out of hand. I just need a fix that works, from someone who knows for sure that it works. Remember it isnt reading the disk at all in my Windows 7 computer. However it does read and show up on my old vista home 32 bit computer. I am not going to use the Vista at all anymore. I will be using my Windows 7 64bit from now on. Thanks
 

My Computer My Computer

At a glance

windows home premium 64bit
OS
windows home premium 64bit
Update

Before I am asked, The CS3 disk is brand spankin new in box as well it was in shrink wrap. Thanks
 

My Computer My Computer

At a glance

windows home premium 64bit
OS
windows home premium 64bit
I would be extremely wary about trying to install CS3 on your machine if I were you! I have a desktop running Win 7 Home Premium 64bit and installed CS3 back when I bought it in January. At first I had the same problem as you but after a while I got it to install (I can't recall how). The problem was that it got about 90% of the way through the install process and crashed.
At that point I had a nightmare on my hands. The built in uninstall would not function and it had installed enough that every time I restarted it began to try to re-install and crashed again. I had to go in and delete all the files by hand. The problem then was that it had edited the registry and kept triggering itself by a file association or such and trying to re-install (and not finding the files). Eventually I had to go into the registry, with the aid of Revo Uninstaller Pro, and delete all the registry entries.
I got it all sorted out in the end but it took me weeks to fix. I understand from comments from others elsewhere that later versions of CS are ok but I only have 3.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz, 24GbNVIDIA GeForce GT 220
OS
Windows 7 Home Premium 64bit
CPU
Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz, 2
Motherboard
American Megatrends Inc. 0401, 6/06/2009
Memory
4Gb
Graphics Card(s)
NVIDIA GeForce GT 220
Sound Card
NVIDIA High Definition Audio
Monitor(s) Displays
Chimei CMV221D
Screen Resolution
1680 x 1050 x 59 hertz
Hard Drives
1Tb internal + 4 x 1Tb External USB
AussieColin said:
I would be extremely wary about trying to install CS3 on your machine if I were you! I have a desktop running Win 7 Home Premium 64bit and installed CS3 back when I bought it in January. At first I had the same problem as you but after a while I got it to install (I can't recall how). The problem was that it got about 90% of the way through the install process and crashed.
At that point I had a nightmare on my hands. The built in uninstall would not function and it had installed enough that every time I restarted it began to try to re-install and crashed again. I had to go in and delete all the files by hand. The problem then was that it had edited the registry and kept triggering itself by a file association or such and trying to re-install (and not finding the files). Eventually I had to go into the registry, with the aid of Revo Uninstaller Pro, and delete all the registry entries.
I got it all sorted out in the end but it took me weeks to fix. I understand from comments from others elsewhere that later versions of CS are ok but I only have 3.
Click to expand...

For what its worth, I Have Win 7 Ultimate and Photoshop CS3 on disc - No problems installing or using
 

My Computer My Computer

At a glance

Win 7 Ultimate x64Core I7 980X O.C. to 4.0 Ghz12GB 1600 mhz triple channel DDR3 - KingstonATI Radeon HD 5970 2GB Video Card
Computer Manufacturer/Model Number
Alienware Aurora
OS
Win 7 Ultimate x64
CPU
Core I7 980X O.C. to 4.0 Ghz
Motherboard
Custom Intel mATX (Bios ver A10)
Memory
12GB 1600 mhz triple channel DDR3 - Kingston
Graphics Card(s)
ATI Radeon HD 5970 2GB Video Card
Sound Card
Creative Labs Titanium sound blaster
Monitor(s) Displays
30" Dell LCD
Screen Resolution
2560 x 1600
Hard Drives
240 GB OCZ Vertex 2 SSD
256 GB Samsung V2 SSD
2TB WD Black Caviar 7200 rpm SATA3
600GB WD Velociraptor 10,000 rpm SATA3
3TB WD MyBook Essential USB 3.0 7200 rpm External
PSU
850 Watt
Case
Alienware Aurora
Cooling
Water
Keyboard
Logitech G15 (original version)
Mouse
Logitech MX1000 Laser - Wireless
Internet Speed
Cable 22 Mb/sec download
Other Info
USB 3.0,
Blue Ray DVD Read/Writer
Bose Companion 3 Speakers
WRT54G Wireless Router
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