Desktop Icons and Start-up Icons appeared to be bugged.

pinoiboinaz80

New member
Local time
4:58 PM
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33
Location
hELl Paso, TX (Fort Bliss)
Hi guys!

I'm new here..so, please bear with me.
I think my Icons got bugged or something. This happened after my friend asked me to move some music and movies from my computer to his hard drive. After I did that, i turned off my laptop and went back to my room and turned it on. What happened next worried me since I wasn't able to move my mouse, the Icons have an Icon that is a square white on top of each. It's an icon on top of one. I turned off my laptop how many times and still does it so i restore it on an earlier date. After i did that, My mouse started working yet my computer became so slow and the Icons are still the same. (white square on top of an old Icon and the icons when you click start are just white squares). I'm getting frustrated already since I'm nowhere near Bestbuy since I am deployed here in Afghanistan. Should I just send this laptop back home since I paid for the insurance anyway or is this fixable while i'm here? Please help. thanks a lot in advance!

Attached is the pic of what happened to my icons.
 

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My Computer My Computer

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Windows 7 Ultimate x64
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Windows 7 Ultimate x64
He could have had a virus or malware, which he generously gave to you
Run a full anti virus scan
Download and run full scan with malwarebytes, be sure to update first.
http://www.malwarebytes.org/mbam.php
 

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Windows 10, Home Clean InstallIntel Core2 processsor Q8200(2.33Ghz 1333FSB)...6 gbATI Radeon 256MB HD3650
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
I'm sorry but i have to ask this...if i download and run the malwarebytes, will it restore the icons to how they were before? Thanks again.
 

My Computer My Computer

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Windows 7 Ultimate x64
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Windows 7 Ultimate x64
Those icons are the smallest of your problems. First make sure that you are clean. If so, we can probably restore through the icon cache or by a system restore.
 

My Computer My Computer

At a glance

Windows 10, Home Clean InstallIntel Core2 processsor Q8200(2.33Ghz 1333FSB)...6 gbATI Radeon 256MB HD3650
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Thanks Rich! I will try and do that later. I really hope it will work, thanks a lot again!
 

My Computer My Computer

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Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
You are very welcome, but that is why I am here. Wish you luck, buddy.
 

My Computer My Computer

At a glance

Windows 10, Home Clean InstallIntel Core2 processsor Q8200(2.33Ghz 1333FSB)...6 gbATI Radeon 256MB HD3650
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85

My Computer My Computer

At a glance

Windows 10, Home Clean InstallIntel Core2 processsor Q8200(2.33Ghz 1333FSB)...6 gbATI Radeon 256MB HD3650
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Cool. I really appreciate the help. Considering you're like 5,000+ miles away and it's hard to look for any help from here since all i got is just me and the other soldiers who doesn't know anything on how to fix this kind of problem. Be safe there bud and keep on helping people who need your expertise.
 

My Computer My Computer

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Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Your profile says Nevada, just curious where are you. I am in the NY area.
 

My Computer My Computer

At a glance

Windows 10, Home Clean InstallIntel Core2 processsor Q8200(2.33Ghz 1333FSB)...6 gbATI Radeon 256MB HD3650
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Yeah, I'm from Las Vegas but our unit is stationed in Arizona(Fort Huachuca- It's actually in southern Az near the US-MX border) and my family lives there right now. But currently, I am deployed here in Afghanistan until March 2011. We left last April for a year deployment.
 

My Computer My Computer

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Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Well to you I say thank you for all that you are doing. Any advice that I give you cannot repay the debt that America owes you. You take care, and I will do everything I can to help.
 

My Computer My Computer

At a glance

Windows 10, Home Clean InstallIntel Core2 processsor Q8200(2.33Ghz 1333FSB)...6 gbATI Radeon 256MB HD3650
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
anti-malware works perfect! it found a lot of stuff out of my laptop that kaspersky didn't.
only thing is, the icons are still the same. the icon cache-rebuild didn't work for me. thanks a lot thou!
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
After the malware clean, reboot and then try the cache; no promises however.
 
Last edited:

My Computer My Computer

At a glance

Windows 10, Home Clean InstallIntel Core2 processsor Q8200(2.33Ghz 1333FSB)...6 gbATI Radeon 256MB HD3650
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
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