Panda Anti-virus causing problem

Yankie007

Yankie007

New member
Hi Guys,
I have an issue which is pretty annoying, every time I scan my computer with Panda Global Protection 2010, it found around 500 spywares. If I scan again 2 minutes after, Panda anti-virus still detect around 400-500 spywares. I don't know why it's doing this and how to make sure it doesn't appear again. The weirdest thing is at the end of the scan process, it says that neither viruses nor malicious software were found on your computer but you can see the 527 spywares/cookies in the report! Can you please let me know if you have anb idea what's causing this?
Thanks,
Yannik


My Computer Specs:

Windows Version:
Windows 7 Home Premium

System type:
64-Bit Operating system

Processor version:
Intel ® Core (TM) i7 CPU 930 @ 2.80GHz 2.79GHz

Installed Memory (RAM):
6GB

Hard Drive Capacity:
1Tb

Video Card:
Graphics card manufacturer: ATI
Graphics Chipset: Radeon HD 5700 Series
Dedicated graphics memory: 1024 MB

Sound Card:
Manufacturer: Creative Sb-X-Fi
Version 1.10.13
DirectX Version: 10.0

Motherboard:
Manufacturer: Gigabyte
Model type: X58A-UD3R
 

My Computer

OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i7 CPU
Motherboard
Gigabyte X58A-UD3R
Memory
6.00 GB RAM
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
Creative Sb-X-Fi
Monitor(s) Displays
Acer 24 inch
Screen Resolution
1400 X 1050
Hard Drives
1 Tb
Case
NZXT Mid Tower
Mouse
Kensington Expert Mouse
Internet Speed
Cable
Go with another great AV. Why not try Microsoft Security Essentials, at least for a test.You can easily go back. I do not think that you will, however.
You can see, if you truly have any virus.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
I'll second what Richard said. I have yet to find anything with better integration and effectiveness than MSE. That said, is there any chance that your program is picking up AV definitions left by previous programs?
 

My Computer

Computer Manufacturer/Model Number
self built
OS
Windows 7 Home Premium 64bit
CPU
Intel i5 - 760 (Quad)
Motherboard
Intel DP55KG Extreme Series
Memory
G.SKILL F3-10666CL9D-8GBRL Ripjaws (4x4Gb)
Graphics Card(s)
Gigabyte HD 4670
Sound Card
Creative Audigy 2 ZS
Monitor(s) Displays
Acer X223W
Screen Resolution
1680 x 1050
Hard Drives
1x Kingston 128G SSD (Boot Drive)
2x Western Digital Black 1Tb
1x Samsung 2Tb
1x Western Digital VelociRaptor 150G
1x Hitachi Deskstar 3TB
PSU
Seasonic S12D750 750W
Case
Fractal Design Define R3 Black
Cooling
Stock Intel i5 cooler over 4x120mm Fans and 1x140mm Fan
Keyboard
MS Razor
Mouse
MS Wireless Laser Mouse 7000
Internet Speed
25Mbps Down, 950Kbps Up
Other Info
All the hardware works perfectly with Win7. Index of 6.7 with Gigabyte HD 4670 graphics.
I suspect those are fake finds to show you, how effective the program works. Just follow Richards advice and see if MSE picks up any of those 400-500 issues.

-DG
 

My Computer

Computer Manufacturer/Model Number
HP m8000n
OS
Windows 7 Ultimate x86
CPU
DualCore AMD Athlon 64 X2, 2600 MHz 5200+
Motherboard
Asus M2N68-LA (Narra)
Memory
Samsung 2GB DDR2
Graphics Card(s)
Onboard NVIDIA GeForce 6150SE nForce 430
Sound Card
Onboard nVIDIA nForce 6100-430 (MCP61P)
Monitor(s) Displays
Westinghouse 19" LED
Screen Resolution
1280x1024
Hard Drives
SATA II Seagate Barracuda 500GB
USB II WD Elements 500GB
USB II WD My Book 1TB
USB II WD My Book 2TB
PSU
Stock (HP)
Case
Stock (HP)
Cooling
Stock
Keyboard
Logitech Classic KB 200
Mouse
Standard HP opticle USB mouse
Thanks guys for the feedback!
It's funny because I've been using Panda AV for about 4-5 years and I never have this weird issue. The reason I don't really want to change AV is because I extended my AV plan for another 3 years which is quite expensive. One thing I know for sure is these bunch of issues showing on the Panda report are not in my computer because I followed the path of some of them and they have already been deleted so why showing these issues again when I'm doing a new fresh scan? The next thing I guess is the reach Panda directly!

Thanks again,

Yannik
 

My Computer

OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i7 CPU
Motherboard
Gigabyte X58A-UD3R
Memory
6.00 GB RAM
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
Creative Sb-X-Fi
Monitor(s) Displays
Acer 24 inch
Screen Resolution
1400 X 1050
Hard Drives
1 Tb
Case
NZXT Mid Tower
Mouse
Kensington Expert Mouse
Internet Speed
Cable
The three year money is gone

This is your choice
Use an AV that may be causing problems
or
Use one that is tried and true
Either way the money is gone.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Panda is known for giving false positives. If I were you, I'd run an online scanner just to be sure and then, like the others here have suggested, I'd think about switching products.
 

My Computer

Computer Manufacturer/Model Number
tw33k
OS
Windows 7 Ultimate (x64) SP1
CPU
Intel 3770k 4.6GHz
Motherboard
ASUS Maximus V Formula
Memory
8GB (2x 4GB) Crucial Ballistix
Graphics Card(s)
Sapphire 7950 (1060/1600)
Sound Card
On Board Realtek HD Audio
Monitor(s) Displays
27" Acer B273HU (via HDMI)
Screen Resolution
2048 x 1152
Hard Drives
Crucial M4 128GB
2TB WD Black
1TB Samsung F3 SATA
1TB WD Elite External
2TB WD USB 3.0
PSU
Corsair AX750 Gold
Case
Corsair Obsidian 800DW
Cooling
Corsair H100 (2x AP-121/2x UK-3000 push/pull)
Keyboard
Microsoft Wireless 5000
Mouse
Microsoft Wireless 5000
Internet Speed
5mb/s
Other Info
Logitech z-2300 2.1 speakers
Lamptron FC-5 v2
Can we have screenshots please?
It would be really helpful.


tw33k said:
Panda is known for giving false positives. If I were you, I'd run an online scanner just to be sure and then, like the others here have suggested, I'd think about switching products.
Click to expand...

500 false positives... ouch...

The weirdest thing is at the end of the scan process, it says that neither viruses nor malicious software were found on your computer but you can see the 527 spywares/cookies in the report!
Click to expand...

ok, I have a guess..
Actually I am more or less sure about it.
1. detections are cookies (not that ones you eat :sick: , tracking cookies!)
Panda (not an animal) probably just like most of the AVs detects and immediately removes it (most of the times), but it doesn't report it as malware/virus (because they are not).

2. detections are inside system restore points....
Look similar situation: Panda Security Forum • View topic - Suspicious files keep showing up

So, as I mentioned earlier screenshot would be really helpful.

P.S. you also direclty contact their support team:
Panda Security Forum
 

My Computer

OS
Windows 7 Ultimate x86 SP1
Hi,
I've contacted their support team but they didn't really helped. I played with the setting a bit and I deleted the last few reports that were saved, I've uninstalled the Panda AV and did a fresh install so it looks ok now. Anyway, thanks a lot for the input guys, I appreciated it!

Yannik
 

My Computer

OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i7 CPU
Motherboard
Gigabyte X58A-UD3R
Memory
6.00 GB RAM
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
Creative Sb-X-Fi
Monitor(s) Displays
Acer 24 inch
Screen Resolution
1400 X 1050
Hard Drives
1 Tb
Case
NZXT Mid Tower
Mouse
Kensington Expert Mouse
Internet Speed
Cable
We wish you the best.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate x64
CPU
Intel(R) Core(TM) 2 Quad Q8200 @ 2.33 GHz
Motherboard
Asus P5KPL-AM SE Motherboard
Memory
2x2GB Kingston DDR2
Graphics Card(s)
1GB AMD Radeon HD 5450
Sound Card
VIA Technologies High Definition Audio Device
Monitor(s) Displays
Samsung SyncMaster 733NW
Screen Resolution
1440x900
Hard Drives
SEAGATE 320GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache x 2
Case
Custom Casing
Cooling
Ice cubes from the freezer ;)
Keyboard
Generic Plug & Play Keyboard
Mouse
Optical Mouse
Internet Speed
Very slow
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