Norton RT wont run

cclloyd9785

cclloyd9785

Master of Technology
Power User
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662
Location
Boston, MA
When I run the norton removal tool, to uninstall N360 v4, it wont run. the Proccess starts, but nothing happens, and I cant end the proccess. (Yes I ran it as admin)
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64, Mac OS X 10.6.2 x64AMD Athlon X2 Dual-Core 2.1 GHz4 GB DDR2 800 MHzATI Radeon HD Mobility 3100 Graphics 256MB to...
Computer Manufacturer/Model Number
Toshiba Satellite L505D-S9565
OS
Windows 7 Home Premium x64, Mac OS X 10.6.2 x64
CPU
AMD Athlon X2 Dual-Core 2.1 GHz
Motherboard
Toshiba Built-In with Insyde H20 BIOS 1.40
Memory
4 GB DDR2 800 MHz
Graphics Card(s)
ATI Radeon HD Mobility 3100 Graphics 256MB to 1468 MB Shared
Sound Card
Realtek Mobile ALC272 HD Audio
Monitor(s) Displays
15.6" TFT LCD with TruBrite, Samsung 1080p HDTV
Screen Resolution
1366x768, 1920x1080
Hard Drives
❶:Main: Toshiba 250 GB SATA 5400 RPM
PSU
N/A
Case
N/A
Cooling
Built-in/Open window in winter :P
Keyboard
Built-in
Mouse
Build-in Symantics SmartTouch Pad
Internet Speed
55 MB/sec Down, 9 MB/sec Up
Other Info
❷:Backup: Seagate FreeAgent Desk USB 2.0 5400 RPM
❸:Media: Toshiba 640 GB USB 2.0 5400 RPM Portable Edition

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
Yes I downloaded the right one and it still does the same thing.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64, Mac OS X 10.6.2 x64AMD Athlon X2 Dual-Core 2.1 GHz4 GB DDR2 800 MHzATI Radeon HD Mobility 3100 Graphics 256MB to...
Computer Manufacturer/Model Number
Toshiba Satellite L505D-S9565
OS
Windows 7 Home Premium x64, Mac OS X 10.6.2 x64
CPU
AMD Athlon X2 Dual-Core 2.1 GHz
Motherboard
Toshiba Built-In with Insyde H20 BIOS 1.40
Memory
4 GB DDR2 800 MHz
Graphics Card(s)
ATI Radeon HD Mobility 3100 Graphics 256MB to 1468 MB Shared
Sound Card
Realtek Mobile ALC272 HD Audio
Monitor(s) Displays
15.6" TFT LCD with TruBrite, Samsung 1080p HDTV
Screen Resolution
1366x768, 1920x1080
Hard Drives
❶:Main: Toshiba 250 GB SATA 5400 RPM
PSU
N/A
Case
N/A
Cooling
Built-in/Open window in winter :P
Keyboard
Built-in
Mouse
Build-in Symantics SmartTouch Pad
Internet Speed
55 MB/sec Down, 9 MB/sec Up
Other Info
❷:Backup: Seagate FreeAgent Desk USB 2.0 5400 RPM
❸:Media: Toshiba 640 GB USB 2.0 5400 RPM Portable Edition
Michael,
If it is the paid version have you contacted Norton for guidance?
 

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
cclloyd9785 said:
Yes I downloaded the right one and it still does the same thing.
Click to expand...

Have you tried running the normal uninstall first? You shouldn't need to, but it's worth a try. Then followup with the NRT.
 

My Computer My Computer

At a glance

Windows 7 x64Intel Core2 Extreme Q6850 3.00GHz8 GBRadeon R7 260X
Computer type
PC/Desktop
OS
Windows 7 x64
CPU
Intel Core2 Extreme Q6850 3.00GHz
Motherboard
EVGA 132-CK-NF79
Memory
8 GB
Graphics Card(s)
Radeon R7 260X
Sound Card
Xonar DS
Hard Drives
Hitachi Deskstar 1 tb
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