Playing any media causes crash after Windows Update

dustybootz

New member
I am finding a problem in which after some windows updates, all attempts to play media (any music or video file) will just freeze the application (doesn't matter which player used- even the windows startup and exit won't play the WAV sounds, and my browser will crash if i try and watch an FLV file), i always manage to fix it by restoring to before the update.

I am running a DELL 17 Studio laptop about 1 year old, Windows Home premium 7, 64-bit. I am not that technical so please don't ask questions about my hardware (as it's clearly an O/S issue),

Best regards
David
 

My Computer

Computer Manufacturer/Model Number
dell studio 17 laptop
OS
windows 7 home premium 64 bit
Memory
4gig
Graphics Card(s)
it has a dedicated graphics card
David,,enter cmd and type chkdsk/f and see if you pick up any errors...:p
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate 32bit
CPU
INTEL Pentium4 3.2ghz(QuadCore MonthEnd!!!)
Motherboard
Asus P5QL-EM
Memory
2gb kingston DDR2 800
Graphics Card(s)
hd powercolour 5570 512MB
Sound Card
8ch onboard
Monitor(s) Displays
21" Samsung
Screen Resolution
Change alot
Hard Drives
samsung 500GB 7200rpm
PSU
Sparta 500w
Case
Alienware
Cooling
Aero cooling
Keyboard
Microsoft Multi-Media
Mouse
Scorpion 3000dpi
Internet Speed
none
Other Info
Xforce-5 5.1 Surround
otherwise i'd say download the latest Ccleaner,install,don't change any settings and run both the cleaner and registry after analysing...L8a

Let me know!!And remember your reboot!!
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate 32bit
CPU
INTEL Pentium4 3.2ghz(QuadCore MonthEnd!!!)
Motherboard
Asus P5QL-EM
Memory
2gb kingston DDR2 800
Graphics Card(s)
hd powercolour 5570 512MB
Sound Card
8ch onboard
Monitor(s) Displays
21" Samsung
Screen Resolution
Change alot
Hard Drives
samsung 500GB 7200rpm
PSU
Sparta 500w
Case
Alienware
Cooling
Aero cooling
Keyboard
Microsoft Multi-Media
Mouse
Scorpion 3000dpi
Internet Speed
none
Other Info
Xforce-5 5.1 Surround
thank-you so much, i'll try that tonight, my naive hunch was that it was some sort of disk error aye,
will let you know.
D
 

My Computer

Computer Manufacturer/Model Number
dell studio 17 laptop
OS
windows 7 home premium 64 bit
Memory
4gig
Graphics Card(s)
it has a dedicated graphics card
hey, it worked!
thanks
ran the cleaner utility and then did chkdsk- it came up with no problems- then rebooted
next time i will try the cleaner util first

its an intersting recurrent fault - esp as it prevents playback of online flv videos AND seems to disable things like the dell application which alters the power/screenlighting/volume on the desktop- maybe this is a flash or silverlight app... anyway cheers
 

My Computer

Computer Manufacturer/Model Number
dell studio 17 laptop
OS
windows 7 home premium 64 bit
Memory
4gig
Graphics Card(s)
it has a dedicated graphics card
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