After uninstalling Office 2010 beta can't install 2010 trial help

S

smood

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My beta expired so I uninstalled the beta. I restarted and tried to install the trial but I get this error.

Error 25004. The product key you entered cannot be used on this machine. This is most likely due to previous Office 2010 trials being installed. (System error: -1073418160)
Click to expand...

I read then that I was to delete the following reg entries

HKEY_CURRENT_USER\Software\Microsoft\Office

HKEY_LOCAL_MACHINE\Software\Microsoft\Office
Click to expand...

Problem is the bottom entry is not deleteable. If I try to delete it or a subfolder or the key I get

Cannot delete office: Error while deleting key.
Click to expand...

I tried deleting the key in safemode or by altering the permissions of it and running regedit in admin mode but nothing worked. I'm running win 7 x64.

I would greatly appreciate any help so I can clean this and install the office 2010 trial.
 

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Windows 7 UltimateIntel Core i54 GB G.SKILL NQ Series DDR3 1333MHzSapphire Radeon 4890 1 GB (New Edition)
Computer Manufacturer/Model Number
VOYAGER (NCC-74656)
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Intel Core i5
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Asus P55D-M
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My Computer My Computer

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Windows 10, Home Clean InstallIntel Core2 processsor Q8200(2.33Ghz 1333FSB)...6 gbATI Radeon 256MB HD3650
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Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
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Dell
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6 gb
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ATI Radeon 256MB HD3650
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Intergrated 7.1 Channel Audio
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Dell SP2009W 20"
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My Computer My Computer

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Windows 10 Pro x64, Arch LinuxIntel Core 2 Quad Q8200 OC'd 3.08GHz8GB DDR2 900MhzMSI GT730 2GB GDDR5 (Kepler)
Computer type
PC/Desktop
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Custom Build
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Windows 10 Pro x64, Arch Linux
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Intel Core 2 Quad Q8200 OC'd 3.08GHz
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Asus Rampage formula LGA775
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8GB DDR2 900Mhz
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MSI GT730 2GB GDDR5 (Kepler)
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Cooler Master V6 + 3X fans
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Prolink keyboard
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Logitech M705
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1MiB/s
Browser
Chrome Beta
I tried CCcleaner that didn't work, also tried safe mode and didn't work. Revo uninstaller doesn't show microsoft office even being there.
 

My Computer My Computer

At a glance

Windows 7 UltimateIntel Core i54 GB G.SKILL NQ Series DDR3 1333MHzSapphire Radeon 4890 1 GB (New Edition)
Computer Manufacturer/Model Number
VOYAGER (NCC-74656)
OS
Windows 7 Ultimate
CPU
Intel Core i5
Motherboard
Asus P55D-M
Memory
4 GB G.SKILL NQ Series DDR3 1333MHz
Graphics Card(s)
Sapphire Radeon 4890 1 GB (New Edition)
Hard Drives
1.5 TB Western Digital
PSU
Antec Earthwatts 650W
Case
Antec 300
smood said:
I tried CCcleaner that didn't work, also tried safe mode and didn't work. Revo uninstaller doesn't show microsoft office even being there.
Click to expand...

Did you try this?
 

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My Computer My Computer

At a glance

Windows 10 Pro x64, Arch LinuxIntel Core 2 Quad Q8200 OC'd 3.08GHz8GB DDR2 900MhzMSI GT730 2GB GDDR5 (Kepler)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
Hey yowan, thanks for the suggestion, I tried it and found the office registry key I can't delete then I tried to delete it within revo and then revo showed it as gone but when I go in regedit its still there. Then I tried to rescan with forced uninstall in advanced mode and it no longer found anything. But its still there is normal regedit.
 

My Computer My Computer

At a glance

Windows 7 UltimateIntel Core i54 GB G.SKILL NQ Series DDR3 1333MHzSapphire Radeon 4890 1 GB (New Edition)
Computer Manufacturer/Model Number
VOYAGER (NCC-74656)
OS
Windows 7 Ultimate
CPU
Intel Core i5
Motherboard
Asus P55D-M
Memory
4 GB G.SKILL NQ Series DDR3 1333MHz
Graphics Card(s)
Sapphire Radeon 4890 1 GB (New Edition)
Hard Drives
1.5 TB Western Digital
PSU
Antec Earthwatts 650W
Case
Antec 300
Try that in safe mode
 

My Computer My Computer

At a glance

Windows 10 Pro x64, Arch LinuxIntel Core 2 Quad Q8200 OC'd 3.08GHz8GB DDR2 900MhzMSI GT730 2GB GDDR5 (Kepler)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
Reboot computer and see if its gone
 

My Computer My Computer

At a glance

Windows 10, Home Clean InstallIntel Core2 processsor Q8200(2.33Ghz 1333FSB)...6 gbATI Radeon 256MB HD3650
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Update:

I think this is the right way, look at this guys post, he used some program called unlocker? I downloaded one called that but I don't know how it works, trying to figure it out.

FIX

FIX

FIX!!!!!!

i had the same exact problem and nothing on this forum would help. I decided to use ccleaner to fix/erase all office registry files by scanning for registry problems and deleting them all. Then i went to 'computer' and simply searched 'office'. it came up with a list of things on my pc that contain the word 'office' so i deleted all of them, however some were protected and couldn't be deleted so i had to download the free program unlocker in which i had to browse for every file that contained 'office' and delete them. this took some time because most of the files were buried in windows/winsxs.... after i deleted everything that contained 'office' from my computer, i reinstalled office 2010 and it worked!!!! I hope this helps!!!!



jordy.midnight
Click to expand...
 

My Computer My Computer

At a glance

Windows 7 UltimateIntel Core i54 GB G.SKILL NQ Series DDR3 1333MHzSapphire Radeon 4890 1 GB (New Edition)
Computer Manufacturer/Model Number
VOYAGER (NCC-74656)
OS
Windows 7 Ultimate
CPU
Intel Core i5
Motherboard
Asus P55D-M
Memory
4 GB G.SKILL NQ Series DDR3 1333MHz
Graphics Card(s)
Sapphire Radeon 4890 1 GB (New Edition)
Hard Drives
1.5 TB Western Digital
PSU
Antec Earthwatts 650W
Case
Antec 300
Ok I'll try to restart and try it in safemode as well, will report back, thanks guys!

EDIT:

Sadly it still did not work. The key is still there and revo did not detect the key anymore even in safemode. Does anyone know this unlocker program that Jordy is talking about in my above quote?
 

My Computer My Computer

At a glance

Windows 7 UltimateIntel Core i54 GB G.SKILL NQ Series DDR3 1333MHzSapphire Radeon 4890 1 GB (New Edition)
Computer Manufacturer/Model Number
VOYAGER (NCC-74656)
OS
Windows 7 Ultimate
CPU
Intel Core i5
Motherboard
Asus P55D-M
Memory
4 GB G.SKILL NQ Series DDR3 1333MHz
Graphics Card(s)
Sapphire Radeon 4890 1 GB (New Edition)
Hard Drives
1.5 TB Western Digital
PSU
Antec Earthwatts 650W
Case
Antec 300
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