No Sound since windows 7 was updated on my laptop

S

Shaima

New member
Local time
7:12 AM
Messages
11
Hi,

I don't know very much about laptops and drivers but since i have updated windows 7 on my laptop the sound isn't working anymore , and the only thing that i'm sure about it is that the sound card driver is updated on it even when i turn on any song the volume icon downward indicates that there is a sound in this way




i tried many programs for this problem but with no use , so please help me :cry: what to do?

my laptop is Toshiba portege if this can help
 

My Computer My Computer

At a glance

Windows 7 32-bit operating system
OS
Windows 7 32-bit operating system
Do a system restore to a point before you installed the update ... ;)
 

My Computer My Computer

At a glance

64-bit Windows 8.1 ProCore(TM) i5 CPU 4330 Haswell @ 3.20GHz12.00 GBIntel(R) HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Tews said:
Do a system restore to a point before you installed the update ... ;)
Click to expand...

could you please tell me how to do that :picnic:
 

My Computer My Computer

At a glance

Windows 7 32-bit operating system
OS
Windows 7 32-bit operating system

My Computer My Computer

At a glance

64-bit Windows 8.1 ProCore(TM) i5 CPU 4330 Haswell @ 3.20GHz12.00 GBIntel(R) HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
you could try rolling back the driver for your sound card in CONTROL PANEL. and if you can locate the offending update (in "view installed updates"), you may be able to uninstall it.
another option would be to install the original driver from the disk that came with the computer, or download the driver from toshiba's website.
 

My Computer My Computer

At a glance

windows 7 ultimate 64bitIntel Core2 Extreme x9000 2.8GHZ4Gig2 NVidia GeForce 8800M GTX (SLi)
Computer Manufacturer/Model Number
Alienware AREA-51 M17x
OS
windows 7 ultimate 64bit
CPU
Intel Core2 Extreme x9000 2.8GHZ
Motherboard
Asus P965 Intel chipset
Memory
4Gig
Graphics Card(s)
2 NVidia GeForce 8800M GTX (SLi)
Sound Card
onboard
Monitor(s) Displays
17in. built-in, 47in JVC LCD
Screen Resolution
1080p
Hard Drives
2 250Gig Hitachi (RAID 0) @ 7200RPM
Case
17in. laptop
Mouse
touchpad, Logitech Anywhere Mouse cordless laser
Internet Speed
cable
I did a clean installation for Windows 7 and there is no restore point to what ever I had before.
I made some reasearches and this is a common issue for Toshiba and Windows 7. I have tried the fix on Toshiba website "unmute..." and it didn't work. Am I doing it wrong or is there any other fixes I couldn't see.
 

My Computer My Computer

At a glance

Windows 7 32-bit operating system
OS
Windows 7 32-bit operating system
it may help if you fill in your system specs, so forum members can see what hardware devices your computer has.
 

My Computer My Computer

At a glance

windows 7 ultimate 64bitIntel Core2 Extreme x9000 2.8GHZ4Gig2 NVidia GeForce 8800M GTX (SLi)
Computer Manufacturer/Model Number
Alienware AREA-51 M17x
OS
windows 7 ultimate 64bit
CPU
Intel Core2 Extreme x9000 2.8GHZ
Motherboard
Asus P965 Intel chipset
Memory
4Gig
Graphics Card(s)
2 NVidia GeForce 8800M GTX (SLi)
Sound Card
onboard
Monitor(s) Displays
17in. built-in, 47in JVC LCD
Screen Resolution
1080p
Hard Drives
2 250Gig Hitachi (RAID 0) @ 7200RPM
Case
17in. laptop
Mouse
touchpad, Logitech Anywhere Mouse cordless laser
Internet Speed
cable
this may help you here No sound in Windows just a few basic checks but worth a look:)
No sound in Windows
 

My Computer My Computer

At a glance

Operating System : Windows 7 Home Premium Edi...Processor : Intel Core 2 Quad Q8300 @ 2500 MHzPhysical Memory :8GB Corsair4x 2GB 800MHz C5 ...Video Card : XFX 6700 AMD
Computer Manufacturer/Model Number
packard bell IXTREME M5722
OS
Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
CPU
Processor : Intel Core 2 Quad Q8300 @ 2500 MHz
Motherboard
Mainboard : Packard Bell (Acer EG43M )
Memory
Physical Memory :8GB Corsair4x 2GB 800MHz C5 DDR2
Graphics Card(s)
Video Card : XFX 6700 AMD
Monitor(s) Displays
Maestro 234DL - BenQ V2220 - BenQ VW2420H
Screen Resolution
Current Display :1920x1080p pixels at 60 Hz in HD LED
Hard Drives
Hard Disks : WDC (1000 GB)
Drive C: (Hard Disk) : 428 GB available on 491 GB
Drive D: (Hard Disk) : 426 GB available on 492 GB
SAMSUNG spinpoint HD103SJ 1000.2 GB
(X 2) KINGSTON SSD NOW V 30GB
PSU
XFX ProSeries 550W PSU
Case
PACKARD BELL IXTREME
Cooling
System Blower Current: 150mA Air Flow16CFM ;Akasa 90mm rear
Keyboard
Gigabyte Aivia K8100
Mouse
TRUST-Wireless Laser Mouse - Carbon edition MI-7770C
Internet Speed
TP-LINK > TL-WN951N / AV500 Gigabit Powerline Adapters
Browser
chrome dev
Other Info
EXTRA COOLING>(FAN CONTROLLER) PC Bay Cooler 3 x 40mm fans; Akasa AK-HD-BL Blue hard drive cooler 2 x 40 mm fan 4500 rpm 29.7 dBA
Bios> American Megatrends Inc.
Version : P01-A1
Date : 08/31/2009
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