USB unplug sound, mouse hangs and sound disappears

zeroberto

New member
Local time
8:56 AM
Messages
6
Hi!

As far as I remember this started to happen few weeks ago, or so. The mouse hangs a second or two, than skips, and after that it works ok for 10-15 minutes. When the mouse hangs there is sometimes a USB plug or unplug sound, but this sound is also hearable sometimes when the mouse doesn't hang. This happens in windows, but also while I play games.
I can hear this sound also when I plug/unplug the monitor cable to/from the graphic card. Also, this sound occures every time when I replace my graphic card driver with newer one, but only fitst time, right after the windows restart.
I know I can turn it off in the system sounds, but that's not the solution I'm looking for.

I checked the cable, and pluged the mouse into another USB port, but that didn't change a thing.

I even reinstalled Windows, but the same thing happens again.

Also, sometimes when i turn on the computer I have no sound. In volume mixer the Speaker disappears and I have only SPDIF out (I don't use it). When I reinstall the drivers it works again for few days.
This happened on my old config, too, but only 2 or 3 times in few years, after the nvidia graphic card update and computer restart.

You can see the full details about my config in system specs.

Regards and sorry for my English.
 

My Computer My Computer

At a glance

Windows 7 x64 UltimateAMD Phenom II x4 955 Black Edition 3.2 GHz + ...DDR3 2x2GB 1600MHz Mushkin Siverline Stiletto...EVGA GeForce GTX460 FPB 1.2 768MB/DDR5/192bit
OS
Windows 7 x64 Ultimate
CPU
AMD Phenom II x4 955 Black Edition 3.2 GHz + CM Hyper TX3
Motherboard
Gigabyte GA-770TA-UD3
Memory
DDR3 2x2GB 1600MHz Mushkin Siverline Stiletto @ 1333MHz
Graphics Card(s)
EVGA GeForce GTX460 FPB 1.2 768MB/DDR5/192bit
Sound Card
Sound Blaster X-Fi XtremeGamer
Monitor(s) Displays
TFT 19" Samsung 961BF, Samsung LE-40B651
Screen Resolution
1280x1024, 1920x1080
Hard Drives
MUSHKIN Callisto 60GB SSD, WD6400AAKS, WD3200AAKS, Samsung F2 5400 1.5TB EcoGreen HD154UI
PSU
Chieftec CFT-650-14CS
Case
Cooler Master 690 II Advanced
Mouse
Logitech RX300
Internet Speed
8Mbit
Other Info
Logitech Quickcam Communicate STX

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My Computer My Computer

At a glance

Operating System : Windows 7 Home Premium Edi...Processor : Intel Core 2 Quad Q8300 @ 2500 MHzPhysical Memory :8GB Corsair4x 2GB 800MHz C5 ...Video Card : XFX 6700 AMD
Computer Manufacturer/Model Number
packard bell IXTREME M5722
OS
Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
CPU
Processor : Intel Core 2 Quad Q8300 @ 2500 MHz
Motherboard
Mainboard : Packard Bell (Acer EG43M )
Memory
Physical Memory :8GB Corsair4x 2GB 800MHz C5 DDR2
Graphics Card(s)
Video Card : XFX 6700 AMD
Monitor(s) Displays
Maestro 234DL - BenQ V2220 - BenQ VW2420H
Screen Resolution
Current Display :1920x1080p pixels at 60 Hz in HD LED
Hard Drives
Hard Disks : WDC (1000 GB)
Drive C: (Hard Disk) : 428 GB available on 491 GB
Drive D: (Hard Disk) : 426 GB available on 492 GB
SAMSUNG spinpoint HD103SJ 1000.2 GB
(X 2) KINGSTON SSD NOW V 30GB
PSU
XFX ProSeries 550W PSU
Case
PACKARD BELL IXTREME
Cooling
System Blower Current: 150mA Air Flow16CFM ;Akasa 90mm rear
Keyboard
Gigabyte Aivia K8100
Mouse
TRUST-Wireless Laser Mouse - Carbon edition MI-7770C
Internet Speed
TP-LINK > TL-WN951N / AV500 Gigabit Powerline Adapters
Browser
chrome dev
Other Info
EXTRA COOLING>(FAN CONTROLLER) PC Bay Cooler 3 x 40mm fans; Akasa AK-HD-BL Blue hard drive cooler 2 x 40 mm fan 4500 rpm 29.7 dBA
Bios> American Megatrends Inc.
Version : P01-A1
Date : 08/31/2009
Have you tried using another USB mouse ? It could also be a hardware problem in the mouse USB connector.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 (XP, 98SE, 95, 3.11, D...Intel Core 2 Duo Processor P8600 (2.40 GHz, 3...4GB 800 MHz DDR2 SDRAMATI Mobility FireGL V5700 with 256 MB
Computer type
Laptop
Computer Manufacturer/Model Number
HP EliteBook 8530w Mobile Workstation
OS
Windows 7 Ultimate x64 (XP, 98SE, 95, 3.11, DOS 7.10 on VM) + Ubuntu 10.04 LTS Lucid Lynx
CPU
Intel Core 2 Duo Processor P8600 (2.40 GHz, 3 MB L2 cache)
Motherboard
Mobile Intel PM45 Express Chipset ICH9M-Enhanced
Memory
4GB 800 MHz DDR2 SDRAM
Graphics Card(s)
ATI Mobility FireGL V5700 with 256 MB
Sound Card
SoundMAX Integrated Digital HD Audio
Monitor(s) Displays
15.4-inch WXGA anti-glare (1280 x 800 resolution)
Screen Resolution
1280 x 800
Hard Drives
500GB + 1TB
Mouse
Synaptics PS/2 Port Touchpad, USB Mouse
Internet Speed
4 Mbps
Antivirus
MSE
Browser
Firefox, Chrome, IE
Other Info
Authentec AES2810 Fingerprint Reader
Perform a SFC Scan

1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow

2. Type the following command, and then press ENTER:

sfc /scannow

A message will appear stating that 'The system scan will begin'. Be patient because the scan may take some time

3. If any files require a replace SFC will replace them. You may be asked to insert your Windows 7 DVD for this process to continue

4. If everything is okay you should, after the scan, see the following message "Windows resource protection did not find any integrity violations"

5. After the scan has completed, close the command prompt window, restart the computer and check.

more information here :ar: How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
 

My Computer My Computer

At a glance

Operating System : Windows 7 Home Premium Edi...Processor : Intel Core 2 Quad Q8300 @ 2500 MHzPhysical Memory :8GB Corsair4x 2GB 800MHz C5 ...Video Card : XFX 6700 AMD
Computer Manufacturer/Model Number
packard bell IXTREME M5722
OS
Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
CPU
Processor : Intel Core 2 Quad Q8300 @ 2500 MHz
Motherboard
Mainboard : Packard Bell (Acer EG43M )
Memory
Physical Memory :8GB Corsair4x 2GB 800MHz C5 DDR2
Graphics Card(s)
Video Card : XFX 6700 AMD
Monitor(s) Displays
Maestro 234DL - BenQ V2220 - BenQ VW2420H
Screen Resolution
Current Display :1920x1080p pixels at 60 Hz in HD LED
Hard Drives
Hard Disks : WDC (1000 GB)
Drive C: (Hard Disk) : 428 GB available on 491 GB
Drive D: (Hard Disk) : 426 GB available on 492 GB
SAMSUNG spinpoint HD103SJ 1000.2 GB
(X 2) KINGSTON SSD NOW V 30GB
PSU
XFX ProSeries 550W PSU
Case
PACKARD BELL IXTREME
Cooling
System Blower Current: 150mA Air Flow16CFM ;Akasa 90mm rear
Keyboard
Gigabyte Aivia K8100
Mouse
TRUST-Wireless Laser Mouse - Carbon edition MI-7770C
Internet Speed
TP-LINK > TL-WN951N / AV500 Gigabit Powerline Adapters
Browser
chrome dev
Other Info
EXTRA COOLING>(FAN CONTROLLER) PC Bay Cooler 3 x 40mm fans; Akasa AK-HD-BL Blue hard drive cooler 2 x 40 mm fan 4500 rpm 29.7 dBA
Bios> American Megatrends Inc.
Version : P01-A1
Date : 08/31/2009
Hello again!

In last two days I was trying what you suggested. But nothing helps. :(

I did the SFC Scan but it is ok:
Windows Resource Protection did not find any integrity violations.

Then i tried to delete and reinstall the mouse and the sound driver, but no go.

Unfortunately I have no other mouse to try.

Also, I noticed that in the Volume Mixer the settings are reseted to their default values every time when this unplug sound happens.
 

My Computer My Computer

At a glance

Windows 7 x64 UltimateAMD Phenom II x4 955 Black Edition 3.2 GHz + ...DDR3 2x2GB 1600MHz Mushkin Siverline Stiletto...EVGA GeForce GTX460 FPB 1.2 768MB/DDR5/192bit
OS
Windows 7 x64 Ultimate
CPU
AMD Phenom II x4 955 Black Edition 3.2 GHz + CM Hyper TX3
Motherboard
Gigabyte GA-770TA-UD3
Memory
DDR3 2x2GB 1600MHz Mushkin Siverline Stiletto @ 1333MHz
Graphics Card(s)
EVGA GeForce GTX460 FPB 1.2 768MB/DDR5/192bit
Sound Card
Sound Blaster X-Fi XtremeGamer
Monitor(s) Displays
TFT 19" Samsung 961BF, Samsung LE-40B651
Screen Resolution
1280x1024, 1920x1080
Hard Drives
MUSHKIN Callisto 60GB SSD, WD6400AAKS, WD3200AAKS, Samsung F2 5400 1.5TB EcoGreen HD154UI
PSU
Chieftec CFT-650-14CS
Case
Cooler Master 690 II Advanced
Mouse
Logitech RX300
Internet Speed
8Mbit
Other Info
Logitech Quickcam Communicate STX
sounds like a faulty mouse get a new one and try or find a friend that you could use one from? update the usb drivers in device manager

go to the graphics card driver in device manager uninstall the driver, turn pc off take the card out , refit the card, reboot and let windows install card driver (make sure you are connected to the internet) see how that works.
 

My Computer My Computer

At a glance

Operating System : Windows 7 Home Premium Edi...Processor : Intel Core 2 Quad Q8300 @ 2500 MHzPhysical Memory :8GB Corsair4x 2GB 800MHz C5 ...Video Card : XFX 6700 AMD
Computer Manufacturer/Model Number
packard bell IXTREME M5722
OS
Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
CPU
Processor : Intel Core 2 Quad Q8300 @ 2500 MHz
Motherboard
Mainboard : Packard Bell (Acer EG43M )
Memory
Physical Memory :8GB Corsair4x 2GB 800MHz C5 DDR2
Graphics Card(s)
Video Card : XFX 6700 AMD
Monitor(s) Displays
Maestro 234DL - BenQ V2220 - BenQ VW2420H
Screen Resolution
Current Display :1920x1080p pixels at 60 Hz in HD LED
Hard Drives
Hard Disks : WDC (1000 GB)
Drive C: (Hard Disk) : 428 GB available on 491 GB
Drive D: (Hard Disk) : 426 GB available on 492 GB
SAMSUNG spinpoint HD103SJ 1000.2 GB
(X 2) KINGSTON SSD NOW V 30GB
PSU
XFX ProSeries 550W PSU
Case
PACKARD BELL IXTREME
Cooling
System Blower Current: 150mA Air Flow16CFM ;Akasa 90mm rear
Keyboard
Gigabyte Aivia K8100
Mouse
TRUST-Wireless Laser Mouse - Carbon edition MI-7770C
Internet Speed
TP-LINK > TL-WN951N / AV500 Gigabit Powerline Adapters
Browser
chrome dev
Other Info
EXTRA COOLING>(FAN CONTROLLER) PC Bay Cooler 3 x 40mm fans; Akasa AK-HD-BL Blue hard drive cooler 2 x 40 mm fan 4500 rpm 29.7 dBA
Bios> American Megatrends Inc.
Version : P01-A1
Date : 08/31/2009
Reinserting the graphic card and reinstalling the drivers didn't help. Cannot update the USB drivers, it says they are up to date already.
But I found the USB-PS/2 adapter that I got with the mouse. Now with it there is no problem for almost a day. Except that the tilt buttons don't work this way. :(
 

My Computer My Computer

At a glance

Windows 7 x64 UltimateAMD Phenom II x4 955 Black Edition 3.2 GHz + ...DDR3 2x2GB 1600MHz Mushkin Siverline Stiletto...EVGA GeForce GTX460 FPB 1.2 768MB/DDR5/192bit
OS
Windows 7 x64 Ultimate
CPU
AMD Phenom II x4 955 Black Edition 3.2 GHz + CM Hyper TX3
Motherboard
Gigabyte GA-770TA-UD3
Memory
DDR3 2x2GB 1600MHz Mushkin Siverline Stiletto @ 1333MHz
Graphics Card(s)
EVGA GeForce GTX460 FPB 1.2 768MB/DDR5/192bit
Sound Card
Sound Blaster X-Fi XtremeGamer
Monitor(s) Displays
TFT 19" Samsung 961BF, Samsung LE-40B651
Screen Resolution
1280x1024, 1920x1080
Hard Drives
MUSHKIN Callisto 60GB SSD, WD6400AAKS, WD3200AAKS, Samsung F2 5400 1.5TB EcoGreen HD154UI
PSU
Chieftec CFT-650-14CS
Case
Cooler Master 690 II Advanced
Mouse
Logitech RX300
Internet Speed
8Mbit
Other Info
Logitech Quickcam Communicate STX
buy a new mouse and keep the thread posted with your results ;)
 

My Computer My Computer

At a glance

Operating System : Windows 7 Home Premium Edi...Processor : Intel Core 2 Quad Q8300 @ 2500 MHzPhysical Memory :8GB Corsair4x 2GB 800MHz C5 ...Video Card : XFX 6700 AMD
Computer Manufacturer/Model Number
packard bell IXTREME M5722
OS
Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
CPU
Processor : Intel Core 2 Quad Q8300 @ 2500 MHz
Motherboard
Mainboard : Packard Bell (Acer EG43M )
Memory
Physical Memory :8GB Corsair4x 2GB 800MHz C5 DDR2
Graphics Card(s)
Video Card : XFX 6700 AMD
Monitor(s) Displays
Maestro 234DL - BenQ V2220 - BenQ VW2420H
Screen Resolution
Current Display :1920x1080p pixels at 60 Hz in HD LED
Hard Drives
Hard Disks : WDC (1000 GB)
Drive C: (Hard Disk) : 428 GB available on 491 GB
Drive D: (Hard Disk) : 426 GB available on 492 GB
SAMSUNG spinpoint HD103SJ 1000.2 GB
(X 2) KINGSTON SSD NOW V 30GB
PSU
XFX ProSeries 550W PSU
Case
PACKARD BELL IXTREME
Cooling
System Blower Current: 150mA Air Flow16CFM ;Akasa 90mm rear
Keyboard
Gigabyte Aivia K8100
Mouse
TRUST-Wireless Laser Mouse - Carbon edition MI-7770C
Internet Speed
TP-LINK > TL-WN951N / AV500 Gigabit Powerline Adapters
Browser
chrome dev
Other Info
EXTRA COOLING>(FAN CONTROLLER) PC Bay Cooler 3 x 40mm fans; Akasa AK-HD-BL Blue hard drive cooler 2 x 40 mm fan 4500 rpm 29.7 dBA
Bios> American Megatrends Inc.
Version : P01-A1
Date : 08/31/2009
It was the NVIDIA HD Audio driver.

After intensive googling i found this thread:
Q's: GeForce 460 with HDMI Audio Out - NVIDIA Forums - Page 2
The guy has the same graphic and sound card and has the same problem.

Since I uninstalled the HD driver, no more sound disappearing and mouse freezing. The mouse is not faulty, after all.

Anyway, thanks guys for help!
 

My Computer My Computer

At a glance

Windows 7 x64 UltimateAMD Phenom II x4 955 Black Edition 3.2 GHz + ...DDR3 2x2GB 1600MHz Mushkin Siverline Stiletto...EVGA GeForce GTX460 FPB 1.2 768MB/DDR5/192bit
OS
Windows 7 x64 Ultimate
CPU
AMD Phenom II x4 955 Black Edition 3.2 GHz + CM Hyper TX3
Motherboard
Gigabyte GA-770TA-UD3
Memory
DDR3 2x2GB 1600MHz Mushkin Siverline Stiletto @ 1333MHz
Graphics Card(s)
EVGA GeForce GTX460 FPB 1.2 768MB/DDR5/192bit
Sound Card
Sound Blaster X-Fi XtremeGamer
Monitor(s) Displays
TFT 19" Samsung 961BF, Samsung LE-40B651
Screen Resolution
1280x1024, 1920x1080
Hard Drives
MUSHKIN Callisto 60GB SSD, WD6400AAKS, WD3200AAKS, Samsung F2 5400 1.5TB EcoGreen HD154UI
PSU
Chieftec CFT-650-14CS
Case
Cooler Master 690 II Advanced
Mouse
Logitech RX300
Internet Speed
8Mbit
Other Info
Logitech Quickcam Communicate STX
great news for you :) a conflict with software thanks for sharing hope this will help others with same problem good research :)
 

My Computer My Computer

At a glance

Operating System : Windows 7 Home Premium Edi...Processor : Intel Core 2 Quad Q8300 @ 2500 MHzPhysical Memory :8GB Corsair4x 2GB 800MHz C5 ...Video Card : XFX 6700 AMD
Computer Manufacturer/Model Number
packard bell IXTREME M5722
OS
Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
CPU
Processor : Intel Core 2 Quad Q8300 @ 2500 MHz
Motherboard
Mainboard : Packard Bell (Acer EG43M )
Memory
Physical Memory :8GB Corsair4x 2GB 800MHz C5 DDR2
Graphics Card(s)
Video Card : XFX 6700 AMD
Monitor(s) Displays
Maestro 234DL - BenQ V2220 - BenQ VW2420H
Screen Resolution
Current Display :1920x1080p pixels at 60 Hz in HD LED
Hard Drives
Hard Disks : WDC (1000 GB)
Drive C: (Hard Disk) : 428 GB available on 491 GB
Drive D: (Hard Disk) : 426 GB available on 492 GB
SAMSUNG spinpoint HD103SJ 1000.2 GB
(X 2) KINGSTON SSD NOW V 30GB
PSU
XFX ProSeries 550W PSU
Case
PACKARD BELL IXTREME
Cooling
System Blower Current: 150mA Air Flow16CFM ;Akasa 90mm rear
Keyboard
Gigabyte Aivia K8100
Mouse
TRUST-Wireless Laser Mouse - Carbon edition MI-7770C
Internet Speed
TP-LINK > TL-WN951N / AV500 Gigabit Powerline Adapters
Browser
chrome dev
Other Info
EXTRA COOLING>(FAN CONTROLLER) PC Bay Cooler 3 x 40mm fans; Akasa AK-HD-BL Blue hard drive cooler 2 x 40 mm fan 4500 rpm 29.7 dBA
Bios> American Megatrends Inc.
Version : P01-A1
Date : 08/31/2009
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