Continuous Black Screen Freezes with Radeon 4200, Force Restart

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bhendri

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Hello all,

I have been experiencing BSODs or vertical gray line freezes while playing the new WoW Cataclysm. I am able to play 2-20 minutes at a time and then I get those crashes. I have an ATI Mobility Radeon HD 4200 series graphics card and I am running Windows 7 (64 bit). I am up to date on my graphics card (10.12 driver released 11/25/10). I have tried many of the solutions on the WoW technical forms and have had no success. I can provide a DXDIAG or MSINFO30 if needed.

Any suggestions?

bhendri
 

My Computer My Computer

At a glance

Windows 7 (64 bit)AMD Turion(tm) II Dual Core Mobile 5008G RAMATI Mobility Radeon HD 4200 series
Computer Manufacturer/Model Number
HP Pavilion dv6 Notebook PC
OS
Windows 7 (64 bit)
CPU
AMD Turion(tm) II Dual Core Mobile 500
Motherboard
Quanta 3635
Memory
8G RAM
Graphics Card(s)
ATI Mobility Radeon HD 4200 series
Sound Card
ATI High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
WDC WD5000BEVT-60ZAT1
bhendri said:
Hello all,

I have been experiencing BSODs or vertical gray line freezes while playing the new WoW Cataclysm. I am able to play 2-20 minutes at a time and then I get those crashes. I have an ATI Mobility Radeon HD 4200 series graphics card and I am running Windows 7 (64 bit). I am up to date on my graphics card (10.12 driver released 11/25/10). I have tried many of the solutions on the WoW technical forms and have had no success. I can provide a DXDIAG or MSINFO30 if needed.

Any suggestions?

bhendri
Click to expand...

Please provide the information.

Have you tried turning down your quality settings? You have to remember the Radeon HD 4200 is an onboard chipset and is not nearly as powerful as a discrete card.
 

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I have tried moving all my settings in the Catalyst Control Center towards Performance rather than Quality. DXDIAG attached. MSINFO30 was too big.

bhendri
 

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My Computer My Computer

At a glance

Windows 7 (64 bit)AMD Turion(tm) II Dual Core Mobile 5008G RAMATI Mobility Radeon HD 4200 series
Computer Manufacturer/Model Number
HP Pavilion dv6 Notebook PC
OS
Windows 7 (64 bit)
CPU
AMD Turion(tm) II Dual Core Mobile 500
Motherboard
Quanta 3635
Memory
8G RAM
Graphics Card(s)
ATI Mobility Radeon HD 4200 series
Sound Card
ATI High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
WDC WD5000BEVT-60ZAT1
bhendri said:
I have tried moving all my settings in the Catalyst Control Center towards Performance rather than Quality. DXDIAG attached. MSINFO30 was too big.

bhendri
Click to expand...

I meant your settings in WoW. Thanks for the info.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitAMD Phenom II X6 1090T 3.2GHZG.SKILL RipJaw 3x2GB DDR3-10662x HIS Radeon HD 6850 1 GB
OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom II X6 1090T 3.2GHZ
Motherboard
MSI 890FXA-GD70
Memory
G.SKILL RipJaw 3x2GB DDR3-1066
Graphics Card(s)
2x HIS Radeon HD 6850 1 GB
Sound Card
VIA 8-channel
Monitor(s) Displays
2x 20 inch Acer LCDs, 1x 32" Sony LCD TV
Screen Resolution
4480x900
Hard Drives
1x Crucial 64GB SSD
3x 1TB HDDs (WD, Seagate, Hitatchi)
1x 500GB Seagate External
PSU
Kingwin 1000W Modular
Case
Coolermaster HAF 932
Cooling
1x 120mm, 3x 200mm, CoolerMaster Hyper 212+
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wiresless Mouse 5000
Internet Speed
20mbps
Other Info
Samsung BD-ROM/DVD-RW
O yeah that was one of the first things I tried. I have everything turned down to its lowest possible setting.
 

My Computer My Computer

At a glance

Windows 7 (64 bit)AMD Turion(tm) II Dual Core Mobile 5008G RAMATI Mobility Radeon HD 4200 series
Computer Manufacturer/Model Number
HP Pavilion dv6 Notebook PC
OS
Windows 7 (64 bit)
CPU
AMD Turion(tm) II Dual Core Mobile 500
Motherboard
Quanta 3635
Memory
8G RAM
Graphics Card(s)
ATI Mobility Radeon HD 4200 series
Sound Card
ATI High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
WDC WD5000BEVT-60ZAT1
Bump
 

My Computer My Computer

At a glance

Windows 7 (64 bit)AMD Turion(tm) II Dual Core Mobile 5008G RAMATI Mobility Radeon HD 4200 series
Computer Manufacturer/Model Number
HP Pavilion dv6 Notebook PC
OS
Windows 7 (64 bit)
CPU
AMD Turion(tm) II Dual Core Mobile 500
Motherboard
Quanta 3635
Memory
8G RAM
Graphics Card(s)
ATI Mobility Radeon HD 4200 series
Sound Card
ATI High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
WDC WD5000BEVT-60ZAT1
Still having these issues. I updated my BIOS driver to a more recent version to no avail. Anyone have any ideas on what might be causing these issues?
 

My Computer My Computer

At a glance

Windows 7 (64 bit)AMD Turion(tm) II Dual Core Mobile 5008G RAMATI Mobility Radeon HD 4200 series
Computer Manufacturer/Model Number
HP Pavilion dv6 Notebook PC
OS
Windows 7 (64 bit)
CPU
AMD Turion(tm) II Dual Core Mobile 500
Motherboard
Quanta 3635
Memory
8G RAM
Graphics Card(s)
ATI Mobility Radeon HD 4200 series
Sound Card
ATI High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
WDC WD5000BEVT-60ZAT1
Guys I have exactly the same problem, Anyone came up with a solution?

Please help
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
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