Windows 7 - Update KB976932 and KB982526 update failure- error 800b100

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Edmondz

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10:35 AM
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Hey,

I'm trying to install update KB976932 (Windows Service pack 1 for 64bit) and KB982526 (Microsoft .NET Framework 3.5 SP1) but I keep getting error 800b100 which stops me from doing so.

I've tried deactivating my firewall; manually installing from the microsoft website; and using the system readiness tool but I keep getting the same error :cry:

I've attached log files and I believe some files are corrupt. How can I replace them?
Can anyone please help me out?

Thanks.
 

My Computer My Computer

At a glance

Windows 7 Profesional x64
OS
Windows 7 Profesional x64
i am facing the same problem even, tried installing manually, readiness tool and fix it, nothing works. So i just turned off windows update, :(
windows update Code error 800B100
I amrunning 64 bit windows 7 ultimate
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Last edited:

My Computer My Computer

At a glance

win 7 X64 Ultimate SP1I3770KG Skill F3-14900CL9-4GBXL x 4NVIDIA GeForce GTX670 + Intel 4000
Computer Manufacturer/Model Number
BGC (Bob's Garage Crew)
OS
win 7 X64 Ultimate SP1
CPU
I3770K
Motherboard
Asus P8Z77-V Deluxe
Memory
G Skill F3-14900CL9-4GBXL x 4
Graphics Card(s)
NVIDIA GeForce GTX670 + Intel 4000
Sound Card
Realtek HD 5.1 (MOB)
Monitor(s) Displays
Asus VW224T (1)
Screen Resolution
1920 x 1080
Hard Drives
SATA Corsair Force GT 2.5" 180GB (System) Sata 3
OCZ Vertex3 120GB
OCZ Vertex 2 120GB 2.5" SATA II
ST31000524AS 1000.2GB
WD15EARS (External)
PSU
CoolerMaster 1000 Watt
Case
CoolerMaster HAF X
Cooling
CPU -- CoolerMaster 520N
Keyboard
MS Wireless 3000 V2
Mouse
MS Wireless 3000 V2
Internet Speed
Cable
Antivirus
Norton Internet Security
Browser
IE9
Other Info
AMI Bios 1805
OC'd 3%
i have solved the problem,

Step 1 - open cmd run as administrator and type "net stop WuAuServ" (without the quotes) and hit enter. don't close cmd
Step 2 - Click the Start Button, in the "Start Search" box, type in "%windir%" (without the quotes) and press Enter.
Step 3 - In the opened folder, look for the folder named "SoftwareDistribution". Right-click on the folder, select Rename and type "SDold" (without the quotes) to rename this folder. ( It may take some time to rename) dont panic
Step 4 - Still in "Administrator: Command Prompt" window, type the command "net start WuAuServ" (without the quotes) in the opened window to restart the Windows Updates service.
Step 5 - Restart and check for update, win 7 sp1 will download and install automatically.
try it..............
Thanx
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
 

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
tirtho said:
i have solved the problem,

Step 1 - open cmd run as administrator and type "net stop WuAuServ" (without the quotes) and hit enter. don't close cmd
Step 2 - Click the Start Button, in the "Start Search" box, type in "%windir%" (without the quotes) and press Enter.
Step 3 - In the opened folder, look for the folder named "SoftwareDistribution". Right-click on the folder, select Rename and type "SDold" (without the quotes) to rename this folder. ( It may take some time to rename) dont panic
Step 4 - Still in "Administrator: Command Prompt" window, type the command "net start WuAuServ" (without the quotes) in the opened window to restart the Windows Updates service.
Step 5 - Restart and check for update, win 7 sp1 will download and install automatically.
try it..............
Thanx
Click to expand...

None of this worked as you can see in the following images
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32 BIT OSAMD Sempron SI-42 2.10 GhzDDR2 2048 MB (2 module of 1024 MB Each)ATI Radeon 3100
Computer Manufacturer/Model Number
Toshiba Satellite L455D
OS
Windows 7 Home Premium 32 BIT OS
CPU
AMD Sempron SI-42 2.10 Ghz
Memory
DDR2 2048 MB (2 module of 1024 MB Each)
Graphics Card(s)
ATI Radeon 3100
Monitor(s) Displays
Generic Pnp monitor
tirtho said:
i have solved the problem,

Step 1 - open cmd run as administrator and type "net stop WuAuServ" (without the quotes) and hit enter. don't close cmd
Step 2 - Click the Start Button, in the "Start Search" box, type in "%windir%" (without the quotes) and press Enter.
Step 3 - In the opened folder, look for the folder named "SoftwareDistribution". Right-click on the folder, select Rename and type "SDold" (without the quotes) to rename this folder. ( It may take some time to rename) dont panic
Step 4 - Still in "Administrator: Command Prompt" window, type the command "net start WuAuServ" (without the quotes) in the opened window to restart the Windows Updates service.
Step 5 - Restart and check for update, win 7 sp1 will download and install automatically.
try it..............
Thanx
Click to expand...


YOU ARE A LIFE SAVER! After 3 days of trying everything possible, this has worked, thank you so much!!!
 

My Computer My Computer

At a glance

Windows 7 home premium 64bit
Computer type
Laptop
Computer Manufacturer/Model Number
FUJITSU amilo
OS
Windows 7 home premium 64bit
Antivirus
norton
I suspect that there may be other problems which you haven't dealt with yet -

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
tirtho is right on!

tirtho said:
i have solved the problem,

Step 1 - open cmd run as administrator and type "net stop WuAuServ" (without the quotes) and hit enter. don't close cmd
Step 2 - Click the Start Button, in the "Start Search" box, type in "%windir%" (without the quotes) and press Enter.
Step 3 - In the opened folder, look for the folder named "SoftwareDistribution". Right-click on the folder, select Rename and type "SDold" (without the quotes) to rename this folder. ( It may take some time to rename) dont panic
Step 4 - Still in "Administrator: Command Prompt" window, type the command "net start WuAuServ" (without the quotes) in the opened window to restart the Windows Updates service.
Step 5 - Restart and check for update, win 7 sp1 will download and install automatically.
try it..............
Thanx
Click to expand...
Tirtho is right on! This fixed my problem! I am amazed!
 

My Computer My Computer

At a glance

Windows home premium 7 64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows home premium 7 64 bit
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