Mayday - Win7 will no longer start

Horseshoe

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Win7 will no longer start after doing Windows updates

I have a 9 month old dual boot system (EasyBCD) with WinXP Pro and Win7 Pro (64 bit). Last weekend I upgraded to SP1 in Win7 and did all the required restarts with no problem. Then I decided to go into XP and check for updates. This had not been done for 71 days so there were a few. Did the required restarts with no problem.

System is not overclocked, run Nortons Internet Security, 2 1TB drives not in a RAID setup. Win XP is only installed because some software I have will just not run in Win7.

Tried to restart PC back into Win7 and that's when I discovered that I could not do so. It stops at the "Starting Windows" screen.

Tried the boot from disc and repair route but it found nothing wrong. Can still see all my HD partitions and data thru XP so thats a relief... but if I have to reinstall, it would be 2x in 5 months due to "crashes".

I do have access to a screenshot I took of the Win7 Disk Management window after I did the first reinstall. Would like to compare it to what is happening right now but that is hard to do if I can't start Win7.

Would even like to manually start Win7 (to check things) from the command prompt but don't know if it is possible.

Any advice?
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Pro 64 bitAMD Phenom II X4 965 3.4GHz (not overclocked)Corsair XMS3 8GB DDR3-1333 9-9-9-24Asus Radeon EAH5850 x2 in crossfire
Computer Manufacturer/Model Number
home built
OS
Windows 7 Pro 64 bit
CPU
AMD Phenom II X4 965 3.4GHz (not overclocked)
Motherboard
Gigabyte 890FXA-UD5 AMD890FX
Memory
Corsair XMS3 8GB DDR3-1333 9-9-9-24
Graphics Card(s)
Asus Radeon EAH5850 x2 in crossfire
Sound Card
Creative Labs X-Fi Titanium FATAL1TY Champion
Monitor(s) Displays
BENQ G2412HD
Screen Resolution
1920x1080
Hard Drives
WD Caviar Black 1TB SATA3 64MB x2 (not in Raid)
PSU
Corsair Professional HX850W
Case
Cooler Master Haf 932 Full Tower EATX
Cooling
Corsair Hydro Series H50
Keyboard
Microsoft Comfort Curve 2000
Update here... tried using F8 but that did not work... but...

Noticed a flash of BSOD between the Starting Windows screen and the system restarting. Tried several times to Restart normally and make quick used of the Pause button. That did not work (that BSOD is FAST - All I got was a blur of text) but after 5 or so attempts at reading it the system went to a black screen for 10 seconds and then into Windows 7. This came up...

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880011B3BB8
BCP3: FFFFF8800338C878
BCP4: FFFFF8800338C0D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\031911-24663-01.dmp
C:\Users\AJ\AppData\Local\Temp\WER-63710-0.sysdata.xml

Have not dared yet to restart.

Does this new info mean anything?
 

My Computer My Computer

At a glance

Windows 7 Pro 64 bitAMD Phenom II X4 965 3.4GHz (not overclocked)Corsair XMS3 8GB DDR3-1333 9-9-9-24Asus Radeon EAH5850 x2 in crossfire
Computer Manufacturer/Model Number
home built
OS
Windows 7 Pro 64 bit
CPU
AMD Phenom II X4 965 3.4GHz (not overclocked)
Motherboard
Gigabyte 890FXA-UD5 AMD890FX
Memory
Corsair XMS3 8GB DDR3-1333 9-9-9-24
Graphics Card(s)
Asus Radeon EAH5850 x2 in crossfire
Sound Card
Creative Labs X-Fi Titanium FATAL1TY Champion
Monitor(s) Displays
BENQ G2412HD
Screen Resolution
1920x1080
Hard Drives
WD Caviar Black 1TB SATA3 64MB x2 (not in Raid)
PSU
Corsair Professional HX850W
Case
Cooler Master Haf 932 Full Tower EATX
Cooling
Corsair Hydro Series H50
Keyboard
Microsoft Comfort Curve 2000
Could be anything causing that, hardware most likely or a duff driver.

Try booting into Safe Mode by tapping F8 repeatedly while booting up (ignore EasyBCD for now) and then go straight to & right-click Computer, go to Properties > Advanced System Settings > Startup and Recovery > Settings, uncheck 'Automatically Restart'. Apply and OK.

That's one of the first things I do on any new system. That way at least you get to read the BSOD.

Next, try rebooting into the Safe Mode menu but choose 'Last Known Good Configuration' and see if that works.

Have you added anything unusual lately or used any Registry cleaners - which are pretty-well guaranteed to wipe out good registry keys along with bad ones? Believe me on that one.

Edit: EasyBCD support here: http://neosmart.net/forums/
 

My Computer My Computer

At a glance

Win 7 Ult SP1/Win 10 Pro (all x64)Intel® Core™ i7-975 Extreme O/C to 4.02 GHz, ...24GB Corsair Vengeance DDR3 SDRAM at 1600MHz ...1792 MB NVIDIA® GeForce® GTX 295 Dual Core
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Alienware® ALX X58
OS
Win 7 Ult SP1/Win 10 Pro (all x64)
CPU
Intel® Core™ i7-975 Extreme O/C to 4.02 GHz, 8MB Cache
Motherboard
Asus® P6T Deluxe V2 X58 LGA1366
Memory
24GB Corsair Vengeance DDR3 SDRAM at 1600MHz - 6 x 4096MB
Graphics Card(s)
1792 MB NVIDIA® GeForce® GTX 295 Dual Core
Sound Card
Onboard Soundmax® High-Definition 7.1 Performance Audio
Monitor(s) Displays
Samsung XL2370 LED backlit 23" W/S 2ms response time
Screen Resolution
1920 X 1080
Hard Drives
2 x 500gb SATA II
1 x 1TB SATA II
1 external eSATA LaCie 3TB
(Non-RAID)
PSU
Alienware® 1200 Watt Multi-GPU
Case
Alienware® P2 ALX Chassis with AlienIce™ 3.0 Video Cooling
Cooling
Alienware® High-Perf. Liquid Cooling + Acoustic Dampening
Keyboard
Microsoft® Wireless Entertainment 8000 + Logitech® G15 Wired
Mouse
Microsoft® Wireless Laser 8000 + Logitech® G9 Wired
Internet Speed
1Gb/s
Antivirus
McAfee LiveSafe
Browser
Firefox - latest
Other Info
Using non-RAID on purpose as I find RAID to be too temperamental.
Now set to AHCI
Unticked "auto restart" as suggested. No registry cleaners. All I did was run Windows update. Not sure about that "last known good configuration". I read something about Restore points being disabled if you have a dual boot system with Win 7 and XP.

Since I did get into Win 7 by repeatedly hitting the pause key while repeatedly restarting and trying to read that BSOD I'm afraid to restart but I have to take the plunge sometime...
 

My Computer My Computer

At a glance

Windows 7 Pro 64 bitAMD Phenom II X4 965 3.4GHz (not overclocked)Corsair XMS3 8GB DDR3-1333 9-9-9-24Asus Radeon EAH5850 x2 in crossfire
Computer Manufacturer/Model Number
home built
OS
Windows 7 Pro 64 bit
CPU
AMD Phenom II X4 965 3.4GHz (not overclocked)
Motherboard
Gigabyte 890FXA-UD5 AMD890FX
Memory
Corsair XMS3 8GB DDR3-1333 9-9-9-24
Graphics Card(s)
Asus Radeon EAH5850 x2 in crossfire
Sound Card
Creative Labs X-Fi Titanium FATAL1TY Champion
Monitor(s) Displays
BENQ G2412HD
Screen Resolution
1920x1080
Hard Drives
WD Caviar Black 1TB SATA3 64MB x2 (not in Raid)
PSU
Corsair Professional HX850W
Case
Cooler Master Haf 932 Full Tower EATX
Cooling
Corsair Hydro Series H50
Keyboard
Microsoft Comfort Curve 2000
Update... Windows restarted normally, no problem. Need to try going into XP and then restarting back to Win 7. Did check for Windows updates and none were there so it looks like the one I last installed did so correctly.
 

My Computer My Computer

At a glance

Windows 7 Pro 64 bitAMD Phenom II X4 965 3.4GHz (not overclocked)Corsair XMS3 8GB DDR3-1333 9-9-9-24Asus Radeon EAH5850 x2 in crossfire
Computer Manufacturer/Model Number
home built
OS
Windows 7 Pro 64 bit
CPU
AMD Phenom II X4 965 3.4GHz (not overclocked)
Motherboard
Gigabyte 890FXA-UD5 AMD890FX
Memory
Corsair XMS3 8GB DDR3-1333 9-9-9-24
Graphics Card(s)
Asus Radeon EAH5850 x2 in crossfire
Sound Card
Creative Labs X-Fi Titanium FATAL1TY Champion
Monitor(s) Displays
BENQ G2412HD
Screen Resolution
1920x1080
Hard Drives
WD Caviar Black 1TB SATA3 64MB x2 (not in Raid)
PSU
Corsair Professional HX850W
Case
Cooler Master Haf 932 Full Tower EATX
Cooling
Corsair Hydro Series H50
Keyboard
Microsoft Comfort Curve 2000
That sounds good. System Restore works OK and I quad boot, using EasyBCD by the way. There is an issue with dual boot XP and anything else as XP doesn't like other OS's restore points and thinks they are superfluous to its needs and literally erases them every time you reboot into XP.

There's a tutorial on it and how to avoid the problem, here: System Restore Points - Stop XP Dual Boot Delete - Vista Forums
 

My Computer My Computer

At a glance

Win 7 Ult SP1/Win 10 Pro (all x64)Intel® Core™ i7-975 Extreme O/C to 4.02 GHz, ...24GB Corsair Vengeance DDR3 SDRAM at 1600MHz ...1792 MB NVIDIA® GeForce® GTX 295 Dual Core
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Alienware® ALX X58
OS
Win 7 Ult SP1/Win 10 Pro (all x64)
CPU
Intel® Core™ i7-975 Extreme O/C to 4.02 GHz, 8MB Cache
Motherboard
Asus® P6T Deluxe V2 X58 LGA1366
Memory
24GB Corsair Vengeance DDR3 SDRAM at 1600MHz - 6 x 4096MB
Graphics Card(s)
1792 MB NVIDIA® GeForce® GTX 295 Dual Core
Sound Card
Onboard Soundmax® High-Definition 7.1 Performance Audio
Monitor(s) Displays
Samsung XL2370 LED backlit 23" W/S 2ms response time
Screen Resolution
1920 X 1080
Hard Drives
2 x 500gb SATA II
1 x 1TB SATA II
1 external eSATA LaCie 3TB
(Non-RAID)
PSU
Alienware® 1200 Watt Multi-GPU
Case
Alienware® P2 ALX Chassis with AlienIce™ 3.0 Video Cooling
Cooling
Alienware® High-Perf. Liquid Cooling + Acoustic Dampening
Keyboard
Microsoft® Wireless Entertainment 8000 + Logitech® G15 Wired
Mouse
Microsoft® Wireless Laser 8000 + Logitech® G9 Wired
Internet Speed
1Gb/s
Antivirus
McAfee LiveSafe
Browser
Firefox - latest
Other Info
Using non-RAID on purpose as I find RAID to be too temperamental.
Now set to AHCI
Update here... tried using F8 but that did not work... but...

Noticed a flash of BSOD between the Starting Windows screen and the system restarting. Tried several times to Restart normally and make quick used of the Pause button. That did not work (that BSOD is FAST - All I got was a blur of text) but after 5 or so attempts at reading it the system went to a black screen for 10 seconds and then into Windows 7. This came up...

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880011B3BB8
BCP3: FFFFF8800338C878
BCP4: FFFFF8800338C0D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\031911-24663-01.dmp
C:\Users\AJ\AppData\Local\Temp\WER-63710-0.sysdata.xml

Have not dared yet to restart.

Does this new info mean anything?
Please follow these instructions for BSODs
http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html
 

My Computer My Computer

At a glance

Windows 10 Pro x64, Arch LinuxIntel Core 2 Quad Q8200 OC'd 3.08GHz8GB DDR2 900MhzMSI GT730 2GB GDDR5 (Kepler)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
Thanks for the Restore points info. Re BSOD posting instructions, will this work (gather information) for something that has happened in the past? I'm not having startup problems anymore (fingers crossed). Also, this BSOD was appearing even before the log on screen, would that make a difference.

Anyway, don't know how pushing the pause key got me past the startup hurdle but I'm glad. Was looking at a tedious reinstall at that point with a week of trying to figure this out. Did not even know there was a BSOD until I saw the momentary flash, and I mean a micro flash, of blue between "Starting Windows" screen and the PC auto restart. Thanks to Ex_Brit for suggesting how to stop that auto restart.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Pro 64 bitAMD Phenom II X4 965 3.4GHz (not overclocked)Corsair XMS3 8GB DDR3-1333 9-9-9-24Asus Radeon EAH5850 x2 in crossfire
Computer Manufacturer/Model Number
home built
OS
Windows 7 Pro 64 bit
CPU
AMD Phenom II X4 965 3.4GHz (not overclocked)
Motherboard
Gigabyte 890FXA-UD5 AMD890FX
Memory
Corsair XMS3 8GB DDR3-1333 9-9-9-24
Graphics Card(s)
Asus Radeon EAH5850 x2 in crossfire
Sound Card
Creative Labs X-Fi Titanium FATAL1TY Champion
Monitor(s) Displays
BENQ G2412HD
Screen Resolution
1920x1080
Hard Drives
WD Caviar Black 1TB SATA3 64MB x2 (not in Raid)
PSU
Corsair Professional HX850W
Case
Cooler Master Haf 932 Full Tower EATX
Cooling
Corsair Hydro Series H50
Keyboard
Microsoft Comfort Curve 2000
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