Bluetooth Support Service Wont Start

B

badjz

New member
The service is set to disabled which is re3stricting me to connect a bluetooth device. So i go into services to change the service to automatic, but an error message comes up saying "system cannot find the path specified" ???

Any help please...

Im running Win 7 64bit with SP1
 

My Computer

OS
Vista Ultimate 64bit
you have vista listed as your O/S so can i ask is your Win 7 install an upgrade or a clean install as such ?

the Bluetooth Support Service is going to be looking for an executable i believe so do you have any installation files for the device ?
 

My Computer

Computer Manufacturer/Model Number
built my own
OS
win7 ultimate / virtual box
CPU
Intel Core i7 3770K,1155, Ivy Bridge
Motherboard
MSI Z77A-G43
Memory
GSkill Ripjaws Z Series 1600 CL 9.0 16GB
Graphics Card(s)
KFA2 GeForce GTX 670 EX OC 2048MB GDDR5 PCI-E gfx card
Sound Card
onboard Nvidia HDMI audio
Monitor(s) Displays
ASUS VK222H 22" widescreen LCD monitor
Screen Resolution
1680x1050
Hard Drives
Kingston 128gb SSD
OCZ Vertex 90gb SSD
500GB WDCaviar 16mb 5000KS
320GB WDCaviar 16mb 3200AAKS sata 2
1TB Samsung 16mb HD103SJ sata 2
PSU
Corsair HX 750W ATX2.2 Modular
Cooling
Antec 25 Kuhler H2O 620
Keyboard
logitech
Mouse
logitech MX518
Internet Speed
7mb adsl
No the Win 7 is a clean install.

I was using BlueSoleil with a USB Bluetooth stick, as of yesterday it has topped picking up the stick....

I went into services and the Bluetooth support service was disabled, and subsequently the file is missing...
 

My Computer

OS
Vista Ultimate 64bit
so have you tried reinstalling the BlueSoleil software ?

struggling with lack of info here
 

My Computer

Computer Manufacturer/Model Number
built my own
OS
win7 ultimate / virtual box
CPU
Intel Core i7 3770K,1155, Ivy Bridge
Motherboard
MSI Z77A-G43
Memory
GSkill Ripjaws Z Series 1600 CL 9.0 16GB
Graphics Card(s)
KFA2 GeForce GTX 670 EX OC 2048MB GDDR5 PCI-E gfx card
Sound Card
onboard Nvidia HDMI audio
Monitor(s) Displays
ASUS VK222H 22" widescreen LCD monitor
Screen Resolution
1680x1050
Hard Drives
Kingston 128gb SSD
OCZ Vertex 90gb SSD
500GB WDCaviar 16mb 5000KS
320GB WDCaviar 16mb 3200AAKS sata 2
1TB Samsung 16mb HD103SJ sata 2
PSU
Corsair HX 750W ATX2.2 Modular
Cooling
Antec 25 Kuhler H2O 620
Keyboard
logitech
Mouse
logitech MX518
Internet Speed
7mb adsl
ickymay said:
so have you tried reinstalling the BlueSoleil software ?

struggling with lack of info here
Click to expand...

Yes, i have also tried installing the widcomm drivers. I cant access my bluetooth settings in control panel. When i click on it, nothing happens.

The bluetooth support service is missing from my services (bthserv.dll). This is the issue, I need to reinstall this service... Is that possible. I dont know how it has been deleted but the service is just not there anymore. Is there something I can download to reinstall all my default services for Win 7 SP1 64 bit?

Or can i download this registry value and import it in to my regisrty, therefore allowing it to show up in my services again?
 

My Computer

OS
Vista Ultimate 64bit
try from an elevated cmd prompt run sfc /scannow to check and fix system file errors ?

have you disabled any other services ?

dependencies are listed here on black viper ?
 

My Computer

Computer Manufacturer/Model Number
built my own
OS
win7 ultimate / virtual box
CPU
Intel Core i7 3770K,1155, Ivy Bridge
Motherboard
MSI Z77A-G43
Memory
GSkill Ripjaws Z Series 1600 CL 9.0 16GB
Graphics Card(s)
KFA2 GeForce GTX 670 EX OC 2048MB GDDR5 PCI-E gfx card
Sound Card
onboard Nvidia HDMI audio
Monitor(s) Displays
ASUS VK222H 22" widescreen LCD monitor
Screen Resolution
1680x1050
Hard Drives
Kingston 128gb SSD
OCZ Vertex 90gb SSD
500GB WDCaviar 16mb 5000KS
320GB WDCaviar 16mb 3200AAKS sata 2
1TB Samsung 16mb HD103SJ sata 2
PSU
Corsair HX 750W ATX2.2 Modular
Cooling
Antec 25 Kuhler H2O 620
Keyboard
logitech
Mouse
logitech MX518
Internet Speed
7mb adsl
Have you tried a restoring ur system to an earlier state using System Restore?
Have you tried reinstalling the drivers for the bluetooth device?
 

My Computer

Computer Manufacturer/Model Number
HP Compaq Presario CQ60-421NR Laptop
OS
Win7 Ultimate SP1 6.1.7601 x86
CPU
Intel Pentium(R) Dual-Core T4300 @ 2094Mhz
Motherboard
HP Compaq Cq60-42NR Laptop Motherboard
Memory
3 Gigabytes of Ram
Graphics Card(s)
Intel Graphics Media Accelerator (Intel GMA)
Sound Card
Realtek Ultra Definition
Monitor(s) Displays
Built-in Compaq Cq60-42nr LED Display 1366x768
Screen Resolution
1366x768
Hard Drives
320 Gigabyte HDD
Case
HP Compaq Presario
Cooling
Built-in Laptop Cooling System
Keyboard
Built-in Laptop Keyboard
Mouse
Built-in Laptop Touchpad
Internet Speed
100Mbps Local Area Network/100kbps Internet (Bayantel)
oh, he bluetooth driver is a windows service unrelated to drivers!, just run sfc tool as wut ickymay has said
 

My Computer

Computer Manufacturer/Model Number
HP Compaq Presario CQ60-421NR Laptop
OS
Win7 Ultimate SP1 6.1.7601 x86
CPU
Intel Pentium(R) Dual-Core T4300 @ 2094Mhz
Motherboard
HP Compaq Cq60-42NR Laptop Motherboard
Memory
3 Gigabytes of Ram
Graphics Card(s)
Intel Graphics Media Accelerator (Intel GMA)
Sound Card
Realtek Ultra Definition
Monitor(s) Displays
Built-in Compaq Cq60-42nr LED Display 1366x768
Screen Resolution
1366x768
Hard Drives
320 Gigabyte HDD
Case
HP Compaq Presario
Cooling
Built-in Laptop Cooling System
Keyboard
Built-in Laptop Keyboard
Mouse
Built-in Laptop Touchpad
Internet Speed
100Mbps Local Area Network/100kbps Internet (Bayantel)
Thanks icy, I have however ran scannow prior to posting here. There was a couple of errors which it repaired, but 'bluetooth support service' is still not in my services (bthserv.dll).

Bluetooth will not run without this service.

Can I not download this service/reg file and install it?

If so does anyone have a link?
 

My Computer

OS
Vista Ultimate 64bit
this is a problem with bluesoleil and I am not sure why you would need to install it ?

I have windows 7 64 bit on my laptop and control my mouse and headset using the windows devices and printers control panel ?

Is it likely the bluesoleil installation has disabled the windows service in order to control your bluetooth devices but is now failing to work ?

maybe its time to unninstall bluesoleil and then perform a repair install using your windows disc initiated from within windows ?
 

My Computer

Computer Manufacturer/Model Number
built my own
OS
win7 ultimate / virtual box
CPU
Intel Core i7 3770K,1155, Ivy Bridge
Motherboard
MSI Z77A-G43
Memory
GSkill Ripjaws Z Series 1600 CL 9.0 16GB
Graphics Card(s)
KFA2 GeForce GTX 670 EX OC 2048MB GDDR5 PCI-E gfx card
Sound Card
onboard Nvidia HDMI audio
Monitor(s) Displays
ASUS VK222H 22" widescreen LCD monitor
Screen Resolution
1680x1050
Hard Drives
Kingston 128gb SSD
OCZ Vertex 90gb SSD
500GB WDCaviar 16mb 5000KS
320GB WDCaviar 16mb 3200AAKS sata 2
1TB Samsung 16mb HD103SJ sata 2
PSU
Corsair HX 750W ATX2.2 Modular
Cooling
Antec 25 Kuhler H2O 620
Keyboard
logitech
Mouse
logitech MX518
Internet Speed
7mb adsl
ickymay said:
this is a problem with bluesoleil and I am not sure why you would need to install it ?

I have windows 7 64 bit on my laptop and control my mouse and headset using the windows devices and printers control panel ?

Is it likely the bluesoleil installation has disabled the windows service in order to control your bluetooth devices but is now failing to work ?

maybe its time to unninstall bluesoleil and then perform a repair install using your windows disc initiated from within windows ?
Click to expand...

I think your on the money icy. Will do. I thought with repair, your suppose to do it from boot up? Can I do it within windows?

Cheers
 

My Computer

OS
Vista Ultimate 64bit
badjz said:
ickymay said:
this is a problem with bluesoleil and I am not sure why you would need to install it ?

I have windows 7 64 bit on my laptop and control my mouse and headset using the windows devices and printers control panel ?

Is it likely the bluesoleil installation has disabled the windows service in order to control your bluetooth devices but is now failing to work ?

maybe its time to unninstall bluesoleil and then perform a repair install using your windows disc initiated from within windows ?
Click to expand...

I think your on the money icy. Will do. I thought with repair, your suppose to do it from boot up? Can I do it within windows?

Cheers
Click to expand...

heres an excellent tut by brink here on seven forums :geek:
 

My Computer

Computer Manufacturer/Model Number
built my own
OS
win7 ultimate / virtual box
CPU
Intel Core i7 3770K,1155, Ivy Bridge
Motherboard
MSI Z77A-G43
Memory
GSkill Ripjaws Z Series 1600 CL 9.0 16GB
Graphics Card(s)
KFA2 GeForce GTX 670 EX OC 2048MB GDDR5 PCI-E gfx card
Sound Card
onboard Nvidia HDMI audio
Monitor(s) Displays
ASUS VK222H 22" widescreen LCD monitor
Screen Resolution
1680x1050
Hard Drives
Kingston 128gb SSD
OCZ Vertex 90gb SSD
500GB WDCaviar 16mb 5000KS
320GB WDCaviar 16mb 3200AAKS sata 2
1TB Samsung 16mb HD103SJ sata 2
PSU
Corsair HX 750W ATX2.2 Modular
Cooling
Antec 25 Kuhler H2O 620
Keyboard
logitech
Mouse
logitech MX518
Internet Speed
7mb adsl
Hi. Realize this is an old post but there is no solution outcome posted. Did Badjz solve his problem with repair disk? I have same problem (uninstalled Bluesoleil because of problems with it and bluetooth support service now disabled and can't enable it). Tried recommended file scan and system repair disk, but problem still persists. Do notice that bthserv.dll is missing from C:\Windows\System32, but not sure if I should try reinstalling it back there in case it causes addtl problems. When I try to enable bluetooth support service to manual or auto or anything, I get "the system cannot find the path specified". Don't want to try reinstalling Bluesoleil as it took me a while to get rid of uninstall left-overs. I'm running Gateway NV53A windows 7 x64 Home Premium Edition. Any guidance / assistance will be appreciated. Thanks.
 

My Computer

Computer Manufacturer/Model Number
Gateway NV53A
OS
windows 7 Home Premium x64 SP1
CPU
AMD Phenom(tm) II N660 Dual Core 3.00 Ghz
Motherboard
ACPI x64-based PC
Memory
3 Ghz
Graphics Card(s)
ATI Mobility Radeon HD 4200 Series
Sound Card
HD Audio Device
Monitor(s) Displays
Generic PnP
Hard Drives
WDC WD3200BPVT-22ZES SCSI Disk Device
Bluetooth Support Service (bthserv) disabled and won't start

Hi again. Well, I found a solution to my problem at Black Viper website. Just download registry patch for your respective OS and follow instructions to install. Worked great for me and everything working again. Here is a link to the web page:
Windows 7 Service Pack 1 Services Registry Files and Information.

Give it a try and Good Luck.

Sidder 49
 

My Computer

Computer Manufacturer/Model Number
Gateway NV53A
OS
windows 7 Home Premium x64 SP1
CPU
AMD Phenom(tm) II N660 Dual Core 3.00 Ghz
Motherboard
ACPI x64-based PC
Memory
3 Ghz
Graphics Card(s)
ATI Mobility Radeon HD 4200 Series
Sound Card
HD Audio Device
Monitor(s) Displays
Generic PnP
Hard Drives
WDC WD3200BPVT-22ZES SCSI Disk Device
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