HP Remote does not work with Win7

zerodegreec

New member
No big deal, but I have a nice little remote that came with my HP back in December. It works great with Vista but I cannot get it to work with the windows 7 install. Some of the buttons work but most dont. I have tired to install the drivers from HP multiple times but no luck.

Any Ideas?

HP Pavilion dv7

Remote: HSTNN-PRO7
 

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My Computer

Computer Manufacturer/Model Number
HP Pavilion dv7
OS
w7 dual boot vista32
CPU
Core2Duo T5800 2GHz
Motherboard
HP
Memory
4gig
Graphics Card(s)
NVIDIA GeForce 9600M GT
No big deal, but I have a nice little remote that came with my HP back in December. It works great with Vista but I cannot get it to work with the windows 7 install. Some of the buttons work but most dont. I have tired to install the drivers from HP multiple times but no luck.

Any Ideas?

HP Pavilion dv7

Remote: HSTNN-PRO7


That's a good question, and a very horrible predicament indeed. Open Windows Media Center and list what buttons work and what don't.

My buddy used to work for HP Technical Support in Canadia so I'll ask him what's the deal.
 

My Computer

Computer Manufacturer/Model Number
HP dv7-3080us
OS
Microsoft Windows 7 x64 Ultimate
CPU
Intel Core i7 720M 1.6-2.8GHz
Motherboard
HP dv7-3080us
Memory
6GB DDR3 1066MHz RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
HP dv7-3080us
Monitor(s) Displays
17.3" BrightView LED/LCD (1650x900) ViewSonic 22" LCD 1080p
Screen Resolution
17.3" BrightView LED/LCD (1650x900) ViewSonic 22" LCD 1080p
Hard Drives
500GB OS Drive
100GB OS Partition
400GB Media Partition

640GB Secondary Drive for Movies
PSU
HP dv7-3080us
Case
HP dv7-3080us
Cooling
HP dv7-3080us
Keyboard
HP dv7-3080us - Microsoft Wireless Keyboard 6000 v3.0
Mouse
Logitech G7
Why was this thread moved?
It's very much a piece of hardware and it certainly has more uses than a Media Center Remote...
 

My Computer

Computer Manufacturer/Model Number
HP dv7-3080us
OS
Microsoft Windows 7 x64 Ultimate
CPU
Intel Core i7 720M 1.6-2.8GHz
Motherboard
HP dv7-3080us
Memory
6GB DDR3 1066MHz RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
HP dv7-3080us
Monitor(s) Displays
17.3" BrightView LED/LCD (1650x900) ViewSonic 22" LCD 1080p
Screen Resolution
17.3" BrightView LED/LCD (1650x900) ViewSonic 22" LCD 1080p
Hard Drives
500GB OS Drive
100GB OS Partition
400GB Media Partition

640GB Secondary Drive for Movies
PSU
HP dv7-3080us
Case
HP dv7-3080us
Cooling
HP dv7-3080us
Keyboard
HP dv7-3080us - Microsoft Wireless Keyboard 6000 v3.0
Mouse
Logitech G7
the Screen display button works.
the quickplay button makes a "ding" noise,but nothing happens.

Thats about it. Nothing else seems to work. No volume play,pause etc.

Its a good question why it has been moved... Hardware is hardware. The remote in my hand is hardware and it DID more than just control media center.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv7
OS
w7 dual boot vista32
CPU
Core2Duo T5800 2GHz
Motherboard
HP
Memory
4gig
Graphics Card(s)
NVIDIA GeForce 9600M GT
No big deal, but I have a nice little remote that came with my HP back in December. It works great with Vista but I cannot get it to work with the windows 7 install. Some of the buttons work but most dont. I have tired to install the drivers from HP multiple times but no luck.

Any Ideas?

HP Pavilion dv7

Remote: HSTNN-PRO7

It would help me help you, if you provided your exact laptop model.

Dv7-?
 

My Computer

Computer Manufacturer/Model Number
Custom | Whitebox
OS
Windows 7 Ultimate, OS X 10.7, Ubuntu 11.04
CPU
Intel E6750 @ 3.80GHz
Motherboard
Gigabyte GA-EP45-UD3L (Revision 1.1)
Memory
2x2GB & 2x1GB (6GB) OCZ Reaper 1066MHz @ 1080MHz
Graphics Card(s)
EVGA nVidia GTX 260 896mb (216 Core) FTW Edition
Sound Card
Realtek ALC888
Monitor(s) Displays
21" VIZIO TV
Screen Resolution
1680x1050 @ 60Hz
Hard Drives
Western Digital WD6401AALS - 640GB
Hitachi HDP725016GLA380 - 160GB
PSU
Corsair 750W
Case
NZXT Nemesis Elite
Cooling
Thermaltake SpinQ
Keyboard
Logitech Wireless S520
Mouse
Logitech Wireless S520 - Microsoft Wireless Arc Mouse
Internet Speed
Download: 20mbps, Upload: 3mbps
dv71174ca
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv7
OS
w7 dual boot vista32
CPU
Core2Duo T5800 2GHz
Motherboard
HP
Memory
4gig
Graphics Card(s)
NVIDIA GeForce 9600M GT
Try installing this and restarting.
 

My Computer

Computer Manufacturer/Model Number
Custom | Whitebox
OS
Windows 7 Ultimate, OS X 10.7, Ubuntu 11.04
CPU
Intel E6750 @ 3.80GHz
Motherboard
Gigabyte GA-EP45-UD3L (Revision 1.1)
Memory
2x2GB & 2x1GB (6GB) OCZ Reaper 1066MHz @ 1080MHz
Graphics Card(s)
EVGA nVidia GTX 260 896mb (216 Core) FTW Edition
Sound Card
Realtek ALC888
Monitor(s) Displays
21" VIZIO TV
Screen Resolution
1680x1050 @ 60Hz
Hard Drives
Western Digital WD6401AALS - 640GB
Hitachi HDP725016GLA380 - 160GB
PSU
Corsair 750W
Case
NZXT Nemesis Elite
Cooling
Thermaltake SpinQ
Keyboard
Logitech Wireless S520
Mouse
Logitech Wireless S520 - Microsoft Wireless Arc Mouse
Internet Speed
Download: 20mbps, Upload: 3mbps
It works!!! I am very grateful. One thing that is weird is that I have a file with the same name, I tried to install it a few times today if several different ways. But this one file you linked installed straight away and it all works not!

Thanks again!!!
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv7
OS
w7 dual boot vista32
CPU
Core2Duo T5800 2GHz
Motherboard
HP
Memory
4gig
Graphics Card(s)
NVIDIA GeForce 9600M GT
It works!!! I am very grateful. One thing that is weird is that I have a file with the same name, I tried to install it a few times today if several different ways. But this one file you linked installed straight away and it all works not!

Thanks again!!!

You are very welcome. My laptop has a remote too (rarely use) and I had to install the same particular driver/file to use it.
 

My Computer

Computer Manufacturer/Model Number
Custom | Whitebox
OS
Windows 7 Ultimate, OS X 10.7, Ubuntu 11.04
CPU
Intel E6750 @ 3.80GHz
Motherboard
Gigabyte GA-EP45-UD3L (Revision 1.1)
Memory
2x2GB & 2x1GB (6GB) OCZ Reaper 1066MHz @ 1080MHz
Graphics Card(s)
EVGA nVidia GTX 260 896mb (216 Core) FTW Edition
Sound Card
Realtek ALC888
Monitor(s) Displays
21" VIZIO TV
Screen Resolution
1680x1050 @ 60Hz
Hard Drives
Western Digital WD6401AALS - 640GB
Hitachi HDP725016GLA380 - 160GB
PSU
Corsair 750W
Case
NZXT Nemesis Elite
Cooling
Thermaltake SpinQ
Keyboard
Logitech Wireless S520
Mouse
Logitech Wireless S520 - Microsoft Wireless Arc Mouse
Internet Speed
Download: 20mbps, Upload: 3mbps
I know you don't have a dv4, but I was having the same problem with my remote. It would turn the computer on and switch the display but nothing else....

Windows Action Center said I had to install a driver for the remote and I did, but only what I said before works...
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv4t-1400
OS
Windows 7 Ultimate x64
CPU
Intel P7350 Centrino 2 2.0 GHz
Motherboard
Intel 4 Series Chipset
Memory
4 GB
Graphics Card(s)
Intel
Sound Card
IDT HD
Monitor(s) Displays
14.1" HP BrightView
Screen Resolution
1280 x 800
Hard Drives
250 GB WD Int. & 250 GB Toshiba Ext.
Cooling
Belkin Laptop Cooler
Mouse
Microsoft IntelliMouse Explorer 4.0
I have a similar remote which I don't use often either. Are there any other uses for those infrared receiver ports?
 

My Computer

Computer Manufacturer/Model Number
Zen Productions
OS
Windows 7 Ultimate x64
CPU
Intel i7-860
Motherboard
Gigabyte GA-P55A-UD4P
Memory
Corsair Dominator 1600Mhz, 8-8-8-24 1.65v 2x2GB
Graphics Card(s)
ATI Radeon 5770 HD
Sound Card
Intel High Definition Sound
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Western Digital Caviar Black 500gb
PSU
Corsair CMPSU-750HX 750W
Case
Antec p183
Cooling
Corsair H50 Water Cooler
Keyboard
Logitech G110
Mouse
Logitech MX Revolution
Internet Speed
768 mb/s
I have a similar remote which I don't use often either. Are there any other uses for those infrared receiver ports?
No. HP laptops use IrDA only to receive remote control signals. It only works one way thus making other use impossible (i.e. communicate with a mobile phone or another computer with IrDA).

All Intel based HP laptops can use the same ENE CIR driver packet for IrDA, sp41645.exe. It is a Vista driver but works perfectly with Win7, both x86 and x64 versions.

Kari
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
I downloaded the .exe file, but the problem is not solved, no buttons work other than the power and display change buttons...
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv4t-1400
OS
Windows 7 Ultimate x64
CPU
Intel P7350 Centrino 2 2.0 GHz
Motherboard
Intel 4 Series Chipset
Memory
4 GB
Graphics Card(s)
Intel
Sound Card
IDT HD
Monitor(s) Displays
14.1" HP BrightView
Screen Resolution
1280 x 800
Hard Drives
250 GB WD Int. & 250 GB Toshiba Ext.
Cooling
Belkin Laptop Cooler
Mouse
Microsoft IntelliMouse Explorer 4.0
gonna try this as well, my dv9000 remote does not work
 

My Computer

Computer Manufacturer/Model Number
HP DV9000t
OS
Windows 7 Ultimate
CPU
2.0Ghz
Memory
2GB DDR2
Graphics Card(s)
Nvidia Go 7600
Screen Resolution
1680 x 1050
Mouse
Logitech
Internet Speed
8mb
Installed and rebooted, still no luck, tell me something thou, will this work only inside of Windows Media Center ? when i had Vista i was able to use it to control windows media player as well ....
 

My Computer

Computer Manufacturer/Model Number
HP DV9000t
OS
Windows 7 Ultimate
CPU
2.0Ghz
Memory
2GB DDR2
Graphics Card(s)
Nvidia Go 7600
Screen Resolution
1680 x 1050
Mouse
Logitech
Internet Speed
8mb
dv7 3112sa

it wont work and this either bought 2 remotes both rc1762302/00 both work but no joy they came from dv6 on vista and worked lovely lol must be a fix some where
 

My Computer

Computer Manufacturer/Model Number
hp dv7-3112sa
OS
windows 7 64 bit
CPU
AMD TURION 2 ULTRA DUAL CORE M620 2.5 GHZ
Memory
4.00 GB
Graphics Card(s)
ATI MOBILITY Radeon HD 4930 series
Sound Card
ATI High Def
Hard Drives
1X320 GB 1X500 GB
Cooling
UPRATED FAN
Internet Speed
50 meg
Other Info
bluetooth 2.1
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