Freezes and crashes in Windows 7 64bit

cronus10111 · May 11, 2011

Hi Alpha Techheads,

I have just built my rig and I am having constant but irregularly timed crashes and freezes. I have attached the zip file with the info from the diagnostic tool. Can you please assist?

I have also been having the dreaded ID 10 errors. I ran the script located on the Microsoft site but I just get the error attached in the errorpic file. Doesn't seem to make any difference.

Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

I have run the Windows 7 Memory tester and it detects no problems with my RAM. I have installed all drivers for Windows 7, and have even completed a repair install.

When I run a system health check no issues are detected.

Help please!

Cheers,

C.

SmurofNeves · May 11, 2011

Please post again.And welcome to the forums. Do you use SQL yourself?
http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

SmurofNeves · May 11, 2011

From the collected dump it looks like this "ntkrnlmp.exe" is causing your problem.

Upload the BSOD and lets have a look.

yowanvista · May 11, 2011

Please remove any AVG software and use MSE
Post back with latest driver verified dumps if BSODs still occur
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 1, fffff80002ed91b0}

Probably caused by : ntkrnlmp.exe ( nt!KiTimerWaitTest+2b0 )


IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002ed91b0, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800031010e8
 0000000000000000 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!KiTimerWaitTest+2b0
fffff800`02ed91b0 488908          mov     qword ptr [rax],rcx

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  fffff800044013d0 -- (.trap 0xfffff800044013d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=fffffa8003ade55f rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002ed91b0 rsp=fffff80004401560 rbp=0000000000000000
 r8=fffff80003045001  r9=0000000000000007 r10=0000000000000071
r11=fffffa80056442b8 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe cy
nt!KiTimerWaitTest+0x2b0:
fffff800`02ed91b0 488908          mov     qword ptr [rax],rcx ds:00000000`00000000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002ecfbe9 to fffff80002ed0640

STACK_TEXT:  
fffff800`04401288 fffff800`02ecfbe9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff800`04401290 fffff800`02ece860 : fffff800`043fc000 fffff800`03050cc0 fffff800`044013f8 fffffa80`03ade5b8 : nt!KiBugCheckDispatch+0x69
fffff800`044013d0 fffff800`02ed91b0 : 00000000`00000000 fffff800`02edc062 fffff800`04401648 00000000`00000000 : nt!KiPageFault+0x260
fffff800`04401560 fffff800`02edbead : fffffa80`03ade5b0 00000000`00000000 00000000`00000000 00000000`00000102 : nt!KiTimerWaitTest+0x2b0
fffff800`044015e0 fffff800`02edbdee : 00000031`af761f6e fffff800`04401c58 00000000`0014df71 fffff800`030460a8 : nt!KiProcessExpiredTimerList+0x6d
fffff800`04401c30 fffff800`02edbbd7 : 0000000f`98bc12c6 0000000f`0014df71 0000000f`98bc12a2 00000000`00000071 : nt!KiTimerExpiration+0x1be
fffff800`04401cd0 fffff800`02ec836a : fffff800`03042e80 fffff800`03050cc0 00000000`00000000 fffff880`0148da00 : nt!KiRetireDpcList+0x277
fffff800`04401d80 00000000`00000000 : fffff800`04402000 fffff800`043fc000 fffff800`04401d40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiTimerWaitTest+2b0
fffff800`02ed91b0 488908          mov     qword ptr [rax],rcx

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!KiTimerWaitTest+2b0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7951a

FAILURE_BUCKET_ID:  X64_0xA_nt!KiTimerWaitTest+2b0

BUCKET_ID:  X64_0xA_nt!KiTimerWaitTest+2b0

Followup: MachineOwner
---------

cronus10111 · May 11, 2011

yowanvista said:
Please remove any AVG software and use MSE
Post back with latest driver verified dumps if BSODs still occur
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Code:

******************************************************************************* * OK, will repost in a moment with AVG uninstalled.

SmurofNeves · May 11, 2011

When next BSOD occurs

cronus10111 · May 11, 2011

Here is the only dump file in the folder. I changed the dump settings to small dump yesterday after reinstalling the OS.

SmurofNeves · May 11, 2011

ntkrnlmp.exe still seems to be your problem,just wait for yowanvista for further support. If your using DEAMON TOOLS remove it and uninstall SPTD using http://www.duplexsecure.com/download...t-v174-x64.exe

Try the Verifier!! See previous posts

yowanvista · May 11, 2011

Please remove Gigabyte Easy Tune and stop any overclocking if any

cronus10111 · May 11, 2011

OK, will do that. I ran Memtest last night overnight (it ran to 460%) and it detected no memory issues.

cronus10111 · May 11, 2011

Am not running Daemon Tools. SmuroOfNeves - I do not currently have SPD installed. To clarify, you want me to download that SPD program and install or you want it not on my PC in which case I do not need to do anything?

yowanvista · May 12, 2011

cronus10111 said:
Am not running Daemon Tools. SmuroOfNeves - I do not currently have SPD installed. To clarify, you want me to download that SPD program and install or you want it not on my PC in which case I do not need to do anything?

Don't download it unless you have Daemon Tools

cronus10111 · May 12, 2011

Latest BSOD and dump file.

Also, this morning I had "This Driver cannot release to failure!!" error box upon boot to Windows. Google says that has to do with Gigabyte Easy Tune 6 which I have removed. Seems to cause no issues, but I'd like to get rid of the box.

Do not have DAEMON TOOLS so I downloaded and ran that STPD programme. Not sure if it has had any effect.

cronus10111 · May 12, 2011

I think I misread your remarks re SPD and Daemon Tools. Will uninstall SPD tonight.

cronus10111 · May 12, 2011

Gentlemen, do you think I should attempt a firmware update for my BIOS?

http://www.gigabyte.com/products/product-page.aspx?pid=3423#bios

I am thinking f4, perhaps? I don't want to run a beta like f5a.

cronus10111 · May 12, 2011

Also, should I be running a BIOS update for the motherboard as listed on their site or should I be looking for BIOS update for the BIOS itself which is Award Modular BIOS v6.00PG.

yowanvista · May 13, 2011

Your HDAudBus.sys, sound driver is the cause, please update to the latest version

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc000001d, fffff880051a0cb0, 0, fffffa8005780700}

Probably caused by : HDAudBus.sys ( HDAudBus!GetChildDeviceExtension+10 )


KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc000001d, The exception code that was not handled
Arg2: fffff880051a0cb0, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: fffffa8005780700, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

FAULTING_IP: 
HDAudBus!GetChildDeviceExtension+10
fffff880`051a0cb0 488b4c2430      mov     rcx,qword ptr [rsp+30h]

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  fffffa8005780700

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002ee65d8 to fffff80002e9ad00

FAILED_INSTRUCTION_ADDRESS: 
HDAudBus!GetChildDeviceExtension+10
fffff880`051a0cb0 488b4c2430      mov     rcx,qword ptr [rsp+30h]

STACK_TEXT:  
fffff880`04519fb8 fffff800`02ee65d8 : 00000000`0000001e ffffffff`c000001d fffff880`051a0cb0 00000000`00000000 : nt!KeBugCheckEx
fffff880`04519fc0 fffff800`02e9a382 : fffff880`0451a798 00000000`00000001 fffff880`0451a840 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x4987d
fffff880`0451a660 fffff800`02e984df : fffff880`0451a840 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`0451a840 fffff880`051a0cb0 : fffff880`051ad9cb fffffa80`05b92788 fffff800`02e9f4aa 00000000`00000001 : nt!KiInvalidOpcodeFault+0x11f
fffff880`0451a9d8 00000000`00000000 : 00000000`00000000 10020001`00000000 fffff880`009e8180 00000000`00000000 : HDAudBus!GetChildDeviceExtension+0x10


STACK_COMMAND:  kb

FOLLOWUP_IP: 
HDAudBus!GetChildDeviceExtension+10
fffff880`051a0cb0 488b4c2430      mov     rcx,qword ptr [rsp+30h]

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  HDAudBus!GetChildDeviceExtension+10

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: HDAudBus

IMAGE_NAME:  HDAudBus.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7a65e

FAILURE_BUCKET_ID:  X64_0x1E_BAD_IP_HDAudBus!GetChildDeviceExtension+10

BUCKET_ID:  X64_0x1E_BAD_IP_HDAudBus!GetChildDeviceExtension+10

Followup: MachineOwner
---------

cronus10111 · May 14, 2011

Updated the drivers, and so far so good. Will post again if it starts BSODing again. Thanks very much! I appreciate it!

Freezes and crashes in Windows 7 64bit

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