USB ports worked in XP not in 7

swarfendor437

swarfendor437

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Hi,

Hope you don't mind me asking this question as it is still a puzzle to me. I have built all of the PCs currently in use - one that my youngest has access to has an MSI Motherboard in it (sorry haven't got the mobo manual to hand at the moment.
Purchased an upgrade from Windows XP Pro to Windows 7 as youngest in education got a discount on the upgrade. Windows XP has to be present at point of install - cannot be a direct install or installation upgrade from within XP. In XP all the USB ports work normally but in 7 the bottom 2 (USB2) are 'dead' in 7. The MSI forum begs to differ. And I know not to add any USB peripheral device before installing software. Processor is a 2.4 Ghz AMD Athlon 64 AM2 Processor and an AGP card (8x) that requires two power sources. Power supply is 450 W - is this too low? 1 Gb 400 MHz RAM, 170 Gb Hard Drive shared equally between Windows XP and 7.
 
Last edited:

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Windows 7 Professional (upgrade) 32-bit
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450W psu is probably fine, 1gb of ram is really not enough as 2gb is minumn, are dual booting for a reason because you can do a clean install of Win 7 with an upgrade version of Win 7.
 

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It wouldn't let me do a clean install - on another machine I have upgraded, backed up XP and 7 to external drive, created emergency restore DVD, wiped the drive, used the Restore DVD, deleted XP and moved 7 using Acronis Disk Director 10. Not done this with other machine yet as may need a second external drive as the 1TB has got two machines worth of backups on it plus GNU/Linux *.iso's on.
 

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Have you installed the chipset drivers after you installed Windows 7?
 

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pbcopter said:
Have you installed the chipset drivers after you installed Windows 7?
Click to expand...

That's the problem - like a lot (some could say inferior) motherboards of its ilk didn't come with chipset drivers for USB - just a reference to Microsoft XP Windows SP1a which had the specific USB 2.0 drivers! (Which is no longer available and I don't think would work in 7. Also tried a USB PCI card in but to no avail either - but same USB PCI card worked in this machine!
 

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Windows 7 Professional (upgrade) 32-bit
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Windows 7 Professional (upgrade) 32-bit
I've not heard of a Win7 flavor that must have be upgraded from a running XP install, but if that limitation is in place, might there not be others? The fact that the card also doesn't work makes me supicious. Have you investigated the possibility that there is also a USB port limitation?
 

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Win7U 64 RTMQ95508GB GskillASUS|EAH4850/HTDI/1GD3/A
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Q9550
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GA-EP45-UD3R
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    1 TB NVME
James Colbert said:
I've not heard of a Win7 flavor that must have be upgraded from a running XP install, but if that limitation is in place, might there not be others? The fact that the card also doesn't work makes me supicious. Have you investigated the possibility that there is also a USB port limitation?
Click to expand...

Hi James,
Thanks for your post.
1. The software was from 'Software4students.co.uk' - both my children are in full-time education and they qualified for the upgrade to Windows 7 Professional 32-bit edition and the only way it will install is if Windows XP is present on the machine - you can't do a clean install - you can however afterward (as I did on this machine) remove XP then move the Win 7 partition to where the XP one was.
2. I cannot understand why there should be a USB limitation - there are 4 usb ports on the back and two at the front of the case - all active under XP not in Windows 7.

essenbe said:
Take a look at this tutorial Clean Install with a Upgrade Windows 7 Version also go to MSI website find your board and download the drivers for windows 7.
Click to expand...

Hi esenbe,
Thanks for the link - I'll take a look later. Regarding MSI site - they have a forum I joined and all you get (like someone else who had a similar issue) was "They should just work"!!! As I stated in earlier post, MSI mobo CD - when you clicked on USB2 drivers it posts a link to the now defunct Windows XP Service Pack 1/1a which is no longer valid (as now upto SP3/4).
 

My Computer My Computer

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Windows 7 Professional (upgrade) 32-bit
OS
Windows 7 Professional (upgrade) 32-bit
swarfendor437 said:
James Colbert said:
I've not heard of a Win7 flavor that must have be upgraded from a running XP install, but if that limitation is in place, might there not be others? The fact that the card also doesn't work makes me supicious. Have you investigated the possibility that there is also a USB port limitation?
Click to expand...

Hi James,
Thanks for your post.
1. The software was from 'Software4students.co.uk' - both my children are in full-time education and they qualified for the upgrade to Windows 7 Professional 32-bit edition and the only way it will install is if Windows XP is present on the machine - you can't do a clean install - you can however afterward (as I did on this machine) remove XP then move the Win 7 partition to where the XP one was.
2. I cannot understand why there should be a USB limitation - there are 4 usb ports on the back and two at the front of the case - all active under XP not in Windows 7.

essenbe said:
Take a look at this tutorial Clean Install with a Upgrade Windows 7 Version also go to MSI website find your board and download the drivers for windows 7.
Click to expand...

Hi esenbe,
Thanks for the link - I'll take a look later. Regarding MSI site - they have a forum I joined and all you get (like someone else who had a similar issue) was "They should just work"!!! As I stated in earlier post, MSI mobo CD - when you clicked on USB2 drivers it posts a link to the now defunct Windows XP Service Pack 1/1a which is no longer valid (as now upto SP3/4).
Click to expand...

Trust me, I am quite aware of the MSI forums. But, on the msi website you should be able to find your board and download drivers by OS. I would try to find it for you if I knew the model# of your board.
 

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    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
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    Windows 11 Pro
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    Ryzen 9 5900X
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    3 X Asus 27"
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    Hard Drives
    2 X 1 TB NVME drives
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    EVGA 850
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    Phanteks Eclipse P400A
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    EVGA 280 AIO
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    Logitech G510s/ Logitech G13
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    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
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Hi essenbe,

Been struggling to locate the mobo manual but dug out the box the mobo came in in the attic - its an MSI K8T Neo2-F Motherboard (came with Athlon 64 2.4GHz with 1 Mb cahe processor - bundle). Hope this helps.
 

My Computer My Computer

At a glance

Windows 7 Professional (upgrade) 32-bit
OS
Windows 7 Professional (upgrade) 32-bit
James Colbert said:
I've not heard of a Win7 flavor that must have be upgraded from a running XP install, but if that limitation is in place, might there not be others? The fact that the card also doesn't work makes me supicious. Have you investigated the possibility that there is also a USB port limitation?
Click to expand...

Just to update - this machine that the USB PCI card works in is a lot older than the new one (Asus A7V333 with 2700 memory in it (2 sticks of 256 Mb and 1 stick of 512 Mb), Athlon 1700 (1.4/5 Ghz) 300W Power Supply, nVidia 5700LE card)
 
Last edited:

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Windows 7 Professional (upgrade) 32-bit
OS
Windows 7 Professional (upgrade) 32-bit
essenbe said:
swarfendor437 said:
James Colbert said:
I've not heard of a Win7 flavor that must have be upgraded from a running XP install, but if that limitation is in place, might there not be others? The fact that the card also doesn't work makes me supicious. Have you investigated the possibility that there is also a USB port limitation?
Click to expand...

Hi James,
Thanks for your post.
1. The software was from 'Software4students.co.uk' - both my children are in full-time education and they qualified for the upgrade to Windows 7 Professional 32-bit edition and the only way it will install is if Windows XP is present on the machine - you can't do a clean install - you can however afterward (as I did on this machine) remove XP then move the Win 7 partition to where the XP one was.
2. I cannot understand why there should be a USB limitation - there are 4 usb ports on the back and two at the front of the case - all active under XP not in Windows 7.

essenbe said:
Take a look at this tutorial Clean Install with a Upgrade Windows 7 Version also go to MSI website find your board and download the drivers for windows 7.
Click to expand...

Hi esenbe,
Thanks for the link - I'll take a look later. Regarding MSI site - they have a forum I joined and all you get (like someone else who had a similar issue) was "They should just work"!!! As I stated in earlier post, MSI mobo CD - when you clicked on USB2 drivers it posts a link to the now defunct Windows XP Service Pack 1/1a which is no longer valid (as now upto SP3/4).
Click to expand...

Trust me, I am quite aware of the MSI forums. But, on the msi website you should be able to find your board and download drivers by OS. I would try to find it for you if I knew the model# of your board.
Click to expand...

Hi essenbe,

Been a while since I checked out the MSI site which is now new - found this page:

http://www.msi.com/product/mb/K8T-Neo2-F--FIR.html#/?div=Driver&os=Vista 32

They only appear to have produced drivers for Vista - I know some Vista drivers run on 7 (which is Vista 6.1 really!) - so should I be ok with installing these do you think? I have downloaded all of the drivers for consistency (VIA4in1, via raid (though RAID will not be used as such but SATA connectors will - just had to order a new hard drive as armature 'clunking' on file selection of XP partition) and Gigabit ethernet driver (though not in use).
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional (upgrade) 32-bit
OS
Windows 7 Professional (upgrade) 32-bit
swarfendor437 said:
Hi essenbe,

Been struggling to locate the mobo manual but dug out the box the mobo came in in the attic - its an MSI K8T Neo2-F Motherboard (came with Athlon 64 2.4GHz with 1 Mb cahe processor - bundle). Hope this helps.
Click to expand...
Go to this page- see if this is your MB.
If not, you should be able to find it on this page.
 

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    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
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    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
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    3 X Asus 27"
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    2 X 1 TB NVME drives
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    EVGA 850
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    Phanteks Eclipse P400A
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    EVGA 280 AIO
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I wpuld suggest either trying the Vista drivers or getting in touch with tech support to see what they say.Some vista drivers will work on windows 7.
 

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    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
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    Logitech G510s/ Logitech G13
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    Logitech G502
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    24/1
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    ESET/MBAM Pro/SAS Pro
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    Chrome/ Firefox/ Edge

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    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
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    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
This is true, but you have to put them in useing compatibility mode.
 

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Windows 7 Home Premium 64 bitIntel Core 2 quad Extreme Q9770 @ 3.2 GHz4x2 GB Muskin 1600 MHz ramNVidia GTX 250
Computer Manufacturer/Model Number
Dell XPS 730
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core 2 quad Extreme Q9770 @ 3.2 GHz
Memory
4x2 GB Muskin 1600 MHz ram
Graphics Card(s)
NVidia GTX 250
Sound Card
Soundblaster X-Fi Fatality Champion
Monitor(s) Displays
2 Dell 2007WFP Ultrascans
Screen Resolution
3360 x 1050
Hard Drives
WD Black 1TB sata, 2-WD Black 500 sata, 2-Seagate 500 Go external
PSU
1000 Watt
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air
Keyboard
MS Natrual Keyboard Pro
Mouse
Logitech Wireless Trackball
Internet Speed
DSL Elite
Thanks guys, will try in compatibility mode as bowtie has suggested. Will let you know in due course - probably wait til new drive fitted tomorrow. Thanks again - I hate being stumped!
 

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Windows 7 Professional (upgrade) 32-bit
OS
Windows 7 Professional (upgrade) 32-bit
You generally do not need to put Vista drivers in Compatibility mode to work, try it without compatibility mode first, and if that fails, then use it with compatibility mode. You are lucky you are even getting Vista drivers for your motherboard, which is quite of date, you can't really complain to them for a Windows 7 driver, unless they are extremely nice, they won't do/make it. Also, you should try DriverMax DriverMax - free driver updates. It can detect possible missing drivers and latest (official or unofficial) drivers. It is really useful and helped me install Windows 7 over a Windows XP laptop, which is around 9 years old, and runs great!
 

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Ubuntu 12.10Intel Core i7 720QM4GB RAMNVIDIA GeForce 230M
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HP Pavilion dv6-2020ev
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Ubuntu 12.10
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Intel Core i7 720QM
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Its a HP secret...
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4GB RAM
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NVIDIA GeForce 230M
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IDT
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500 GB
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HP
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4 Mbps
Hi guys, updated the mobo drivers but still no joy on the bottom 2 ports at the rear of the 4 available; repositioned the USB PCI-Express 4/5 port USB card in bottom slot and picked up by Windows 7 automatically this time! So problem mainly solved - thanks for all your inputs!
 

My Computer My Computer

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Windows 7 Professional (upgrade) 32-bit
OS
Windows 7 Professional (upgrade) 32-bit
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