office 2010 outlook

pbarnhardt85

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error 0x80041002
 
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My Computer My Computer

At a glance

windows 7intel
Computer Manufacturer/Model Number
dell xps 410
OS
windows 7
CPU
intel
error 0x80041002

I am guessing you are receiving this error message :)

Can you give us some insight to the issue and when you get it?
This will help everyone assist you.

Regards,
JDobbsy1987
 

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Windows 8.1 Pro x64Intel Core i5-2500K @ 3.30GHz - S11558GB Corsair DDR3 XMS3, PC3-12800NVIDIA GeForce GTX 650
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Windows 8.1 Pro x64
CPU
Intel Core i5-2500K @ 3.30GHz - S1155
Motherboard
Asus P8P67 LE Rev3, Intel P67, S115
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8GB Corsair DDR3 XMS3, PC3-12800
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On-Board
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Chrome
how to resolve errror 0x80041002 when outlook is loaded.
 

My Computer My Computer

At a glance

windows 7intel
Computer Manufacturer/Model Number
dell xps 410
OS
windows 7
CPU
intel
Outlook is loaded and appears to bring in mail. However, error 0x80041002 "We cannot currently access your account. Please try again"
 

My Computer My Computer

At a glance

windows 7intel
Computer Manufacturer/Model Number
dell xps 410
OS
windows 7
CPU
intel
Perhaps you could try performing a repair on Office:

Go to Start | Control Panel | Programs and Features.
Find and Select Office | click "Change".
At the last step click on "Repair" followed by the "Continue" button.
 

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Windows 7 Home Premium 64bitIntel(R) Core(TM) i3-2120 CPU @ 3.30GHz3.00 GB(1) Intel(R) HD Graphics (2) VNC Mirror Driver
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Packard Bell
OS
Windows 7 Home Premium 64bit
CPU
Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz
Motherboard
Packard Bell IPISB-AG
Memory
3.00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics (2) VNC Mirror Driver
Sound Card
Realtek High Definition Audio
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AIO LCD
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1920 x 1080
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WDC WD10EADX-22TDHB0 ATA Device
Fixed hard disk media
4 partitions
931.51 GB
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Wireless
Mouse
Wireless
Antivirus
Microsoft Security Essentials
Browser
IE; Firefox
Other Info
Also:
Samsung N220 Plus Netbook - Windows 7 Home
HP laptop
iPad 5
I performed the office repair and still get the same error.

Outlook loads o.k. and brings in the mail.

However, the error 0x80041002 "we cannot currently access your account. Please try again.' occurs.

What is going on? How to fix?
 

My Computer My Computer

At a glance

windows 7intel
Computer Manufacturer/Model Number
dell xps 410
OS
windows 7
CPU
intel
A few things to check ....

Check with your ISP / Mail provider as to the exact settings required, confirm that these are correct in the account settings screens - Check if you are given more than one port address try changing to the alternate (there is normally the option to connect encrypted or in the clear do not change ports if this would compromise security, only change if the security level is maintained)

in the advanced settings, increase the timeout setting
 

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    PC/Desktop
    Computer Manufacturer/Model Number
    ChillBlast - Custom to my design
    OS
    Windows 11 Pro x64 [Latest Release and Release Preview]
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    Asus Prime X570-Pro
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    64GB [2 x 32GB] DDR4 3200MHz
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    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell XPS 17 10750H
    OS
    Windows 11 Pro x64 Latest RP
    CPU
    Intel I7 10750H 5.0GHz
    Motherboard
    Dell XPS
    Memory
    32GB [2x16GB] DDR4 2933 MHz
    Graphics Card(s)
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    Laptop - Quad 8GB - Windows 10 Pro x64
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    Wacom Intuos Pro Small Pen Pad
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    Shuttle Pro v2 Control Pad
    10TB NAS
One Easy Check

This was solved the other day by turning off Virus software temporarily just to see if it is interfering with your mail. What Virus prog are you running. Would it be Avast? Try sending and recieving with the Virus software off. Then if it is the virus software turn it back on till you find a solution. This will only take a minute or two and if it doesn't work you have eliminated a possible cause.
 

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win 7 X64 Ultimate SP1I3770KG Skill F3-14900CL9-4GBXL x 4NVIDIA GeForce GTX670 + Intel 4000
Computer Manufacturer/Model Number
BGC (Bob's Garage Crew)
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win 7 X64 Ultimate SP1
CPU
I3770K
Motherboard
Asus P8Z77-V Deluxe
Memory
G Skill F3-14900CL9-4GBXL x 4
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NVIDIA GeForce GTX670 + Intel 4000
Sound Card
Realtek HD 5.1 (MOB)
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Asus VW224T (1)
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1920 x 1080
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SATA Corsair Force GT 2.5" 180GB (System) Sata 3
OCZ Vertex3 120GB
OCZ Vertex 2 120GB 2.5" SATA II
ST31000524AS 1000.2GB
WD15EARS (External)
PSU
CoolerMaster 1000 Watt
Case
CoolerMaster HAF X
Cooling
CPU -- CoolerMaster 520N
Keyboard
MS Wireless 3000 V2
Mouse
MS Wireless 3000 V2
Internet Speed
Cable
Antivirus
Norton Internet Security
Browser
IE9
Other Info
AMI Bios 1805
OC'd 3%
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