Self-build recovery procedure

This build was done by an A+Certified builder. I ask for a recovery plan but received no answer from builder. I did receive 1 answer and the reply was return to shop for fix. Affordability is for me to be informed as how to recover my desktop if it crashes. Other builders have said to reinstall OS. No one tells me the procedure. Help?

Have look at those tutorials:
http://www.sevenforums.com/tutorials/675-system-image-recovery.html?ltr=S
http://www.sevenforums.com/tutorials/663-backup-complete-computer-create-image-backup.html
http://www.sevenforums.com/tutorials/648-restore-backup-user-system-files.html


Also ask the builder for the OEM install DVD.

The builder use a school district copy of 7 Ultimate 64bit w/ no disc copy. Since then I bought 7 PRO 64bit OEM which I have not installed yet.Thanks for the links.

Have look at this:
http://www.sevenforums.com/tutorials/85813-windows-7-universal-installation-disc-create.html?ltr=W