Solved DNS Server Not Responding

kpjthomas

New member
I have a brand new comp running Win 7 Professional. I am having the following problems:

~DNS server not responding
~name resolution for the name 'internet provider' timed out after none of the configured DNS servers responded
~realtek pcie gbe family controller is disconnected from network
~DHCP 1002 address config event

:cry: Issue description: Computer can access internet. Issue is searching and page loading; sometimes altogether no load.

This is my work computer and I am desperate for a fix. Cable provider blames Comp Manufacturer and Comp Manufacturer blames Cable!!!!!! :mad:

:geek:
My computer at a glance:
Award Modular BIOS v6.00PG
Installed RAM: 8 GB
motherboard model: GA-MA785GMT-USB3
NVIDIA GeForce GT 220
Realtek PCIe GBE Family Controller
Windows 7 Professional Service Pack 1 (6.1.7601)
 

My Computer

Computer Manufacturer/Model Number
Gigabyte Technology Co., Ltd.
OS
Windows 7 professional
CPU
AMD Athlon(tm) II X2 250 Processor
Motherboard
Award Modular BIOS v6.00PG
Memory
8188 mb
Graphics Card(s)
NVIDIA GeForce GT 220
Hello Thomas, and welcome to Seven Forums.

You might see if using Google DNS for now may help until your ISP fixes their DNS resolving issue.

Hope this helps,
Shawn
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Hello Thomas, and welcome to Seven Forums.

You might see if using Google DNS for now may help until your ISP fixes their DNS resolving issue.

Hope this helps,
Shawn

Not issue with ISP. All other computers in house are working. Thanks though. Plus, they were out today trouble shooting.

Thanks again!
 

My Computer

Computer Manufacturer/Model Number
Gigabyte Technology Co., Ltd.
OS
Windows 7 professional
CPU
AMD Athlon(tm) II X2 250 Processor
Motherboard
Award Modular BIOS v6.00PG
Memory
8188 mb
Graphics Card(s)
NVIDIA GeForce GT 220
Hello Thomas, and welcome to Seven Forums.

You might see if using Google DNS for now may help until your ISP fixes their DNS resolving issue.

Hope this helps,
Shawn

Not issue with ISP. All other computers in house are working. Thanks though. Plus, they were out today trouble shooting.

Thanks again!


:shock: OKAY..... tried Google DNS and am not getting DNS Server Not responding error message. Do you have any idea why Google works and not my ISP especially since all of my other computers run fine on my current ISP and always have????

Thanks!
 

My Computer

Computer Manufacturer/Model Number
Gigabyte Technology Co., Ltd.
OS
Windows 7 professional
CPU
AMD Athlon(tm) II X2 250 Processor
Motherboard
Award Modular BIOS v6.00PG
Memory
8188 mb
Graphics Card(s)
NVIDIA GeForce GT 220
That's great news.

Could be something specific to what you are trying to access on the internet. You might wait a day, and go back to your ISP DNS setting to see if it'll work again. This issue is usually only temporary.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Brink:

I have never been without this problem on this computer. :( Wish I knew!!!! However 24-hours with Google DNS and she is still working fine! :) (fingers crossed) Hopefully my employer feels this is safe enough to work on? (medical transcription) If not I am probably going to be out of a job! :(
 

My Computer

Computer Manufacturer/Model Number
Gigabyte Technology Co., Ltd.
OS
Windows 7 professional
CPU
AMD Athlon(tm) II X2 250 Processor
Motherboard
Award Modular BIOS v6.00PG
Memory
8188 mb
Graphics Card(s)
NVIDIA GeForce GT 220
You should also consult with your employer to make sure this is ok with them. It's perfectly safe though, but some employers may have policies against it. Best to make sure than be out a job.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
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