File Download Dialog Box Not Appearing in IE9

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Durango

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A friend of mine just purchased a Dell Laptop running Windows 7 and IE9 (both the 32-bit and 64-bit versions of IE9 were installed, but he is using the 32-bit version). He wanted to download the latest Adobe Flash Player 10.3, so we went to the Adobe website, clicked on the Download button, and waited for the 'Run or Save' dialog box to appear. It never did.


We then went to another website (forgot which one) and tried to download a file. Same problem....we clicked on the Download button and waited for something to happen. Once again, the file download dialog box never appeared.


Other than not being able to download files, IE9 appears to be working fine. Any suggestions for identifying and fixing this file download problem would be appreciated. Thanks in advance......
 

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Thanks for the reference site. It may indeed be that the information bar has been turned off on his new Dell......I'll check it out tomorrow.
 

My Computer My Computer

At a glance

win 7 proIntel Core i5-6600, 4 core @ 3.3GHz16 GB Crucial Ballistix2GB EVGA NVIDIA GeForce GTX950 GDDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build by Velocity Micro/Raptor Z55 SKYLAKE
OS
win 7 pro
CPU
Intel Core i5-6600, 4 core @ 3.3GHz
Motherboard
Asus Z170-P Intel Z170 base chipset
Memory
16 GB Crucial Ballistix
Graphics Card(s)
2GB EVGA NVIDIA GeForce GTX950 GDDR5
Sound Card
On-Board Integrated Realtek ALC887 7.1 Channel Audio
Monitor(s) Displays
Viewsonic 28"
Hard Drives
512GB Samsung 950 Pros PCIe 3.0 SSD
Two - 2TB 7200 SATA 600 with 64MB Cache
PSU
750 Watt EVGA SuperNOVA
Case
Full Sized ATX
Cooling
Intel High Performance Heatsink
Keyboard
Logitech Illuminated k740
Mouse
Logitech Wireless M310
Internet Speed
2.5 (slow DSL)
Antivirus
Microsoft Security Essentials, Malwarebytes
Browser
Internet Explorer 11
Other Info
TeamViewer installed
Acronis True Image installed
Durango said:
A friend of mine just purchased a Dell Laptop running Windows 7 and IE9 (both the 32-bit and 64-bit versions of IE9 were installed, but he is using the 32-bit version). He wanted to download the latest Adobe Flash Player 10.3, so we went to the Adobe website, clicked on the Download button, and waited for the 'Run or Save' dialog box to appear. It never did.


We then went to another website (forgot which one) and tried to download a file. Same problem....we clicked on the Download button and waited for something to happen. Once again, the file download dialog box never appeared.


Other than not being able to download files, IE9 appears to be working fine. Any suggestions for identifying and fixing this file download problem would be appreciated. Thanks in advance......
Click to expand...

Is this the link you used ?
Adobe - Install a different version of Adobe Flash Player

When you clicked Download Now button, did you notice the bar at the bottom of the new window,
Like this one .........

adfobe flash player.png
 

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Windows 7 Home Premium 64-bit, SP1Intel Pentium P6200, Cores 2, 2.13 GHz4 GBIntel HD
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Acer Aspire 7741Z
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Windows 7 Home Premium 64-bit, SP1
CPU
Intel Pentium P6200, Cores 2, 2.13 GHz
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Intel HD
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unknown
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640 GB, 5400 PRM
Yes that is the link I used, but no I did not notice the information bar at the bottom (or top) of the page. I'm thinking his bar somehow got turned off, which I will check tomorrow.

Thanks for your response.
 

My Computer My Computer

At a glance

win 7 proIntel Core i5-6600, 4 core @ 3.3GHz16 GB Crucial Ballistix2GB EVGA NVIDIA GeForce GTX950 GDDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build by Velocity Micro/Raptor Z55 SKYLAKE
OS
win 7 pro
CPU
Intel Core i5-6600, 4 core @ 3.3GHz
Motherboard
Asus Z170-P Intel Z170 base chipset
Memory
16 GB Crucial Ballistix
Graphics Card(s)
2GB EVGA NVIDIA GeForce GTX950 GDDR5
Sound Card
On-Board Integrated Realtek ALC887 7.1 Channel Audio
Monitor(s) Displays
Viewsonic 28"
Hard Drives
512GB Samsung 950 Pros PCIe 3.0 SSD
Two - 2TB 7200 SATA 600 with 64MB Cache
PSU
750 Watt EVGA SuperNOVA
Case
Full Sized ATX
Cooling
Intel High Performance Heatsink
Keyboard
Logitech Illuminated k740
Mouse
Logitech Wireless M310
Internet Speed
2.5 (slow DSL)
Antivirus
Microsoft Security Essentials, Malwarebytes
Browser
Internet Explorer 11
Other Info
TeamViewer installed
Acronis True Image installed
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